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Windows 7: Dell Inspiron 1545 - Won't boot. Error code 2000-1042. Any fix?

03 May 2011   #1

windows 7 home premium
 
 
Dell Inspiron 1545 - Won't boot. Error code 2000-1042. Any fix?

I've had my computer for 8 months, it's a dell inspiron 1545 running windows 7 home premium. I'm suddenly unable to start the computer as it just comes up with a blue windows 7 screen with a cursor and that's it. I've tried starting it in normal mode and and startup repair but the same thing happens with both. I ran the diagnostics test and it came up with error code 2000-0142 which after googling i've found is a hard drive problem.

Can anyone help me fix this problem? Will reinstalling windows 7 wipe my hard drive?

I do not know alot about computers so any help would be greatly appreciated!
Lee92


My System SpecsSystem Spec
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03 May 2011   #2

XP, Vista, W7 64bit Home Premium
 
 

What is the name of the drive and what diagnostic test did you run?
When you say you have tried starting it in normal mode, you need to be able to get to that screen - correct?
At that screen is there an option to "start the computer when it was last known to be working correctly" or words similar?
My System SpecsSystem Spec
03 May 2011   #3

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi lee92, Welcome to the forums , Your laptop should still be under warranty so an RMA to Dell and they should supply a new HDD for you, According to Dell the error code is a terminal HDD
My System SpecsSystem Spec
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03 May 2011   #4

Windows 7 Ultimate x64
 
 

Hello lee, Welcome to the forum

Your Laptop should still be under warranty so I would let Dell repair it.
Reinstalling windows will wipe your Harddrive yes
Your best bet at saving your personal Data would be to replace the defective drive, install windows to new drive and then connect the old drive with the help of an external USB enclosure to the laptop
My System SpecsSystem Spec
03 May 2011   #5

XP, Vista, W7 64bit Home Premium
 
 

Just found this:

Hiya People - I have successfully managed to fix this error.

I too have experienced similar problem where for no reason our Dell Vostro 1510 laptop just stopped working without warning, no noises, no bumps, no spikes and no other significant identifiable reason to stop working.

Received the Blue Screen and after not being able to boot up in safe mode, or in safe mode with networking, or safe mode with command prompts.

The Blue Screen came up with :
error code : 0142
message error code : 2000-0142
message : harddrive 1 - self test unsuccessful = status 79

Another diagnostic message
UNMOUNTABLE_BOOT_VOLUME

Also got error messages during diagnostics, however the above seem to be the common theme of many other peoples problems.


After trawling through countless forums and numerous google combinations seeking info on this issue, no one seemed to be able to offer a solution to get the machine operational to be able to save data.

This is what I did after piecing together snippets of info from multiple websites and hours of frustration.

Insert your OS disk into your cd/dvd drive
As the machine boots up - it should have an option to hit F2 or F12
Hit the F12 key
This will give you the option of where to boot your machine from.
Select boot from CD/DVD drive

For me windows loaded some files and gave me an option to either install windows or repair.

I selected repair

I was then asked for the admin password -- typed it in.

It brings you to a command prompt :

Type in CHKDSK
or
Type in CHKDSK/R

Hit the ENTER key

Once your machine has finished and repairing the hard drive, type EXIT and press ENTER to restart your laptop.

PRESTO THE STUPID DELL LAPTOP IS NOW BOOTING UP AND IS NOW HAVING ALL ITS DATA BACKED UP.

I have also found another command that could be tried if the above fails. Bear in mind, i didnt have to do it, but will post it here anyway.

After the command prompt - type in FIXBOOT


According to the DELL website the error code 2000-0142 is a Drive Self Test failed error code. http://support.dell.com/support/topi...ED2&doclang=en

This has worked out for myself and i do hope it works for you.
My System SpecsSystem Spec
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 Dell Inspiron 1545 - Won't boot. Error code 2000-1042. Any fix?




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