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Windows 7: my mouse freezes

07 May 2011   #1
smartiano

Windows 7 32bit
 
 
my mouse freezes

hi everyone, at first i'd like to say that english is not my first language so my writing may be not good i bought a new usb optical mouse and it freezes permanently before that i used a ps2 mouse but never felt any freezing my OS is "seven 32bit" please help i tried many ways all is useless


My System SpecsSystem Spec
.
07 May 2011   #2
pooch

Windows 7 Ultimate x64
 
 

Hello smartiano, Welcome to the forum
Things you could try and in no particular order are;
1. Make sure you have the newest drivers installed.
2. Try using a different USB port.
3. Check for Malware Malwarebytes : Free anti-malware, anti-virus and spyware removal download
4. Make sure the underside of the mouse is clean.
5. Change the batteries.
6. Increase the amount of RAM in your PC
7. Try a different surface/mouse pad.
8. Try your mouse on another PC.
9. Check Device manager to make sure you have no problems. Click on Start, type Dev Select Device manager from the list
My System SpecsSystem Spec
07 May 2011   #3
whest

XP, Vista, W7 64bit Home Premium
 
 

Put up your system specs, and the name of the manufacturer of the mouse.
My System SpecsSystem Spec
.

07 May 2011   #4
smartiano

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by pooch View Post
Hello smartiano, Welcome to the forum
Things you could try and in no particular order are;
1. Make sure you have the newest drivers installed.
2. Try using a different USB port.
3. Check for Malware Malwarebytes : Free anti-malware, anti-virus and spyware removal download
4. Make sure the underside of the mouse is clean.
5. Change the batteries.
6. Increase the amount of RAM in your PC
7. Try a different surface/mouse pad.
8. Try your mouse on another PC.
9. Check Device manager to make sure you have no problems. Click on Start, type Dev Select Device manager from the list
thank you for reply pooch i tried point number one but i failed didnt find any result on goolge for the drivers
other points i did all except number 6
My System SpecsSystem Spec
07 May 2011   #5
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by smartiano View Post

thank you for reply pooch i tried point number one but i failed didnt find any result on goolge for the drivers
then as whest suggested we need your system specs so we can help more
My System SpecsSystem Spec
07 May 2011   #6
smartiano

Windows 7 32bit
 
 

Quote   Quote: Originally Posted by whest View Post
Put up your system specs, and the name of the manufacturer of the mouse.
OS Name Microsoft Windows 7 Enterprise
Version 6.1.7600 Build 7600
OS Manufacturer Microsoft Corporation
System Name OUTSMART-PC
System Manufacturer Gigabyte Technology Co., Ltd.
System Model GA-MA74GM-S2
System Type X86-based PC
Processor AMD Athlon(tm) 5000 Dual-Core Processor, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Award Software International, Inc. FA, 03/09/2009
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7600.16385"
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 2.00 GB
Available Physical Memory 1.21 GB
Total Virtual Memory 4.00 GB
Available Virtual Memory 3.07 GB
Page File Space 2.00 GB
Page File C:\pagefile.sys
My System SpecsSystem Spec
07 May 2011   #7
pooch

Windows 7 Ultimate x64
 
 

lol look at the bottom left of every post window, and you will find the place to put this info
You are still missing the name and manufacturer of the mouse


Attached Images
 
My System SpecsSystem Spec
07 May 2011   #8
smartiano

Windows 7 32bit
 
 

sorry man, on the upper part of the mouse "hp invent" is written but the other side "optical mouse with FCC standards" i don't know which one is manufacturer but i know that it's a bad mouse
My System SpecsSystem Spec
07 May 2011   #9
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by smartiano View Post
sorry man, on the upper part of the mouse "hp invent" is written but the other side "optical mouse with FCC standards" i don't know which one is manufacturer but i know that it's a bad mouse
lol not to worry I'll try to work with that
My System SpecsSystem Spec
07 May 2011   #10
pooch

Windows 7 Ultimate x64
 
 

Have a look here; HP Support & Drivers | United States

If it does not open at the mouse driver page I just did a search for optical mouse under drivers
My System SpecsSystem Spec
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 my mouse freezes




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