Windows 7: ram memory issue

hi, i have win 7 64 bit with 4GB of memory ram but when i enter to the system properties it shows me like this:



please help me thank you

Hello Adieitan, and welcome to Seven Forums.

Do you have a integrated graphics chip on your motherboard? If so, part of your RAM will be allocated for it to use.

hi and thank you, i have the NVIDIA GEFORCE GTS 250 1GB

I see that your score need to be refreshed. Re-run it again.
Also it will be good to fill out System Specs.

Could you fill in your System Specs (see How to - System Specs). This will help us to be able to help you faster by not having to ask you so many questions about your setup before we can get to your issue.

Yes, but does your motherboad also include a integrated graphics chip? If so, the BIOS could still be set to have part of your RAM allocated for it even though you are using a graphics card instead.

In addition, double check using the tutorial below to make sure that the Maximum memory box is unchecked to allow Windows 7 to use all RAM by default.

Memory - Set Maximum Amount Used by Windows 7

it shows me that i need to refresh it because before that i entered to the msconfig and chacked the box in the boot option and memory

so you have any soulotion?

Did you read Brink's answer ?
Also it wil be good to use button Edit for editing posts.

It can't be disabled manually but check in the bios that the onboard VGA setting (video is integrated into the CPU) is set to "enable if no external PEG" is set to enabled.

Adi,

We need to know if you checked what I posted above so see if the Maximum memory box is unchecked or not, a. We would like to help you, but we cannot help you if you do not reply back to our replies with what we requested to see if that may have been the issue or not.

Your motherboard specs says that it does have a onboard graphics chip. Since you say you are using a graphics card instead, you might also double check your BIOS settings to see if you may have any RAM (memory) still set to be allocated to it. If so, you can just set it to none or zero depending on what option it gives you.