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Windows 7: IPOD HELP!!!

14 May 2011   #1
alejandro246

windows 7 ultimate x64
 
 
IPOD HELP!!!

recently my computer got a virus and got it fixed. and seeing as all my music got erased i tried to copy it back from my ipod to itunes but for some reason every time i connect my ipod to the computer it disconnects from the computer but still stays connected with itunes. does anyone know what may be causing this??
(before the virus my ipod connected perfectly with my computer without any problems)


My System SpecsSystem Spec
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14 May 2011   #2
mrsour

win7 linex mint 10
 
 

first off you may want to contact apple support for ipod help
depending what version of ipod you have it can be impossable to copy files off the device but assumeing you have a version that supports this look at the connected devices screen in computer and see if the drive shows up there if not go into the devices section of the control panel and if it shows up there that means itunes is being the manger for this device insted of windows.

if you can still use itunes to connect to your ipod then theres realy not that big of an issue but if it connects shows up and then disconects and is unaccesable then the most logical reson for that is a short in the usb cable( if the positve and negitve terminals are crossed windows will disable that port automaticly) so i would look at the condition of your cable if theres any pinches exsposed wireing or its warped(spirels by it's self)then that is most likely the problem
My System SpecsSystem Spec
15 May 2011   #3
Colinjbro

Windows 7 Ultimate 64x
 
 

Quote   Quote: Originally Posted by alejandro246 View Post
recently my computer got a virus and got it fixed. and seeing as all my music got erased i tried to copy it back from my ipod to itunes but for some reason every time i connect my ipod to the computer it disconnects from the computer but still stays connected with itunes. does anyone know what may be causing this??
(before the virus my ipod connected perfectly with my computer without any problems)

I would suggest uninstalling Itunes and installing a fresh copy of it. I was recently having problem with my Ipod Touch. Everytime I would connect my Ipod it would freeze Itunes. When I would disconnect it Itunes would work perfectly instantly. I reinstalled Itunes and the problem was fixed. Give it a go anyway. Just be careful with what you do because Itunes has a nasty habit of wiping your music if it thinks your trying to sync with another computer or anything like that.
My System SpecsSystem Spec
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16 May 2011   #4
Elwoodch

 
 

make first a backup of music on your IPOD by using MediaMonkey. THen try as Colinjbro suggested.

GL
My System SpecsSystem Spec
17 May 2011   #5
alejandro246

windows 7 ultimate x64
 
 

i tried reinstalling itunes but it didn't work. every time i connect my ipod to my computer and open my itunes my ipod disconnects itself from the "my computer" folder on its own. but it still stays connected to itunes.
My System SpecsSystem Spec
19 May 2011   #6
Colinjbro

Windows 7 Ultimate 64x
 
 

Quote   Quote: Originally Posted by alejandro246 View Post
i tried reinstalling itunes but it didn't work. every time i connect my ipod to my computer and open my itunes my ipod disconnects itself from the "my computer" folder on its own. but it still stays connected to itunes.

Are you talking about an IPOD Touch? Is your Ipod Jailbroken? If it is maybe that has something to do with it. If it isn't then what's the problem? The only thing I can do from "My Computer" to my Ipod is look at the pictures, I can't add music, movies, films or anything else.

Other then that, I'm sorry I don't really know what else to suggest. The fact that the problem still persists after a fresh install of iTunes hints that it's either a problem with your PC/MAC or your iPod itself.
My System SpecsSystem Spec
20 May 2011   #7
Elwoodch

 
 

if it's still connected to iTunes and lost from my computer, you might have a cable issue. Did u try with another one?
My System SpecsSystem Spec
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 IPOD HELP!!!




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