Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Asus laptop battery won't charge

22 May 2011   #1

Windows 7 Home Premium 64bit
 
 
Asus laptop battery won't charge

Hi

We have an ASUS K52Jr purchased in April last year. At the start of this year the hard drive packed it in while I was trying to download something on ITunes and it would not start up again. We were moving and so didn't get around to taking it in for a couple of months. Anyway, a couple of weeks ago we went it in to ASUS and the hard drive was replaced under warranty (2-year warranty).

The laptop is working fine now on AC power but the battery will not charge. I've tried shutting it down, taking the battery out, restarting it and putting the battery in while it's on, but no dice. I've also tried uninstalling and reinstalling the power management driver from "Device Manager". It was saying "plugged in, charging" on the battery icon but the "power bar" on the icon would stop moving within a few seconds of putting the battery back in and the power level would stay at 0%. Yesterday it started saying "plugged in, not charging".

Is this because the battery was left in the laptop while it wasn't working? Is it just coincidental that the problem started after the hard drive was replaced? I am not against getting a new battery but I don't want to fork out for that and then find out the battery wasn't the problem. Is there something else we should try?


My System SpecsSystem Spec
.

22 May 2011   #2

 
 

You can likely take the battery to a service center to have it checked, or find someone with a laptop that uses the same battery to see if yours will charge. Of course, it never hurts to have an extra battery around.

Incidentally, I think it a good practice to somehow 'mark' those removable components to ensure that no monkey business has taken place with the servicer. Most are reputable, but as in all occupations, there are those who are willing to excercise immoral practices.

Also of possible help, I haven't checked any of these links, but you should find some useful info:

http://www.dummies.com/how-to/conten...s-battery.html

http://www.google.com/search?q=how+t...x=&startPage=1



James
My System SpecsSystem Spec
22 May 2011   #3

Windows 7 Home Premium 64bit
 
 

Thanks James

I will check out those links.

Should have mentioned - the service people told me to remove the battery before sending the laptop in so I did. Therefore, they could not have tampered with the battery itself
My System SpecsSystem Spec
.


Reply

 Asus laptop battery won't charge




Thread Tools



Similar help and support threads for2: Asus laptop battery won't charge
Thread Forum
How long does the battery last for the Asus ZENBOOK UX32VD Laptop? General Discussion
Battery Will Not Charge To 100% Hardware & Devices
Asus N61Ja laptop CMOS Battery Hardware & Devices
my Laptop battery Acer Aspire One D250 won't charge to 100 Hardware & Devices
Solved After Clean Install: Battery Charge Issues General Discussion
Settings to charge battery automatically, is it possible? General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:45 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33