Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: USB3 doesn't seem to be operational

28 May 2011   #1
Sammy888

Windows 7
 
 
USB3 doesn't seem to be operational

My mobo specs are included in my profile. It's an Asus mobo. Just the other day I purchased a Seagate GoFlex Desk USB 3 External drive.

I have checked my settings in Device manager and it appears that I only have "high speed" performance.I have the latest NEC drivers from Asus. If I try to connect the drive to a USB 2 port, I get a message saying that the device would operate faster in Superspeed. I don't get such a balloon when I connect the drive to the blue USB3 port.

Any ideas on how to get my drive to run at USB3? I need to make an entire system backup and it's dang slow right now...averaging 35 MB/sec.


My System SpecsSystem Spec
.

28 May 2011   #2
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

Have you tried it out? Pick a file of known size. Copy it to the drive connected to USB 3.0. Time how long it takes. Connect the drive to a USB 2.0 port. Copy the same file to the drive and time it. The USB 3.0 should transfer faster. If your USB 3.0 ports are only running at 2.0 speeds, it seems that you should get the same balloon warning about conecting it to a faster port. If you used the driver from the DVD for your MB, see if there is an updated driver on Asus website. The drivers are located Here.
My System SpecsSystem Spec
29 May 2011   #3
Sammy888

Windows 7
 
 

yup. i tried it...i am running at about the same speed. I am using a folder that is over 9 GB in size and for both the USB3 and USB 2 plug, I am getting about 19 MB/sec. However, just checked and the speed has leveled off to 15 MB/sec. Redownloading the drivers from Asus was the first thing I did. I also checked my BIOS settings and USB 3 is enabled.
My System SpecsSystem Spec
.


29 May 2011   #4
pooch

Windows 7 Ultimate x64
 
 

Hi sammy 888,

Try using the Renasas drivers, you can find them here; Download Asus Rampage III Black Edition Renesas USB3.0 Driver 2.0.32.0 WHQL Driver for Windows XP / Windows Vista / Windows XP X64 / Windows Vista64 / Windows 7 / Windows 7 x64 - Softpedia
They are for the wrong board but that should not make a difference

When you have these drivers installed Use ATTO; Download ATTO Disk Benchmark v2.34 | techPowerUp
to read the speed of your drive and post the results here.

I hope this helps
My System SpecsSystem Spec
29 May 2011   #5
Sammy888

Windows 7
 
 

Hi Pooch,

Here you go....attached is a snippet of my numbers.


Attached Images
 
My System SpecsSystem Spec
29 May 2011   #6
essenbe
Microsoft MVP

Windows 7 Enterprise X64/Windows 10 X64
 
 

Tour speeds are much better than mine.
5400RPM disk USB 3.0
-usb3.png

7200RPM disk USB 3.0
-usb3-1.png


My System SpecsSystem Spec
31 May 2011   #7
Sammy888

Windows 7
 
 

I wasnt able to determine if I have a 5400 rpm drive or not.
I guess then my HDD is running at USB 3?
My System SpecsSystem Spec
31 May 2011   #8
Sardonicus

Windows 7 Home Premium 64 bit
 
 

Hello,
you should see the following in the Device manager........
-usb.jpg

If not, make sure that the NEC USB 3.0 Controller is enabled in the BIOS.
Name:  USB2.JPG
Views: 46
Size:  33.4 KB


My System SpecsSystem Spec
31 May 2011   #9
tw33k

Windows 7 Ultimate (x64) SP1
 
 

Your speeds are great. This is a WD My Book USB 3.0

Name:  WD_USB3.0.PNG
Views: 36
Size:  60.0 KB


My System SpecsSystem Spec
31 May 2011   #10
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Sammy888 View Post
Hi Pooch,

Here you go....attached is a snippet of my numbers.
Looks really good to me lol .... There can be no doubt that it is working
Quote   Quote: Originally Posted by Sammy888 View Post
I wasnt able to determine if I have a 5400 rpm drive or not.
I would guess 7200 rpm

PS depending on what you copy to the drive you will get different speeds this is quite normal
My System SpecsSystem Spec
Reply

 USB3 doesn't seem to be operational




Thread Tools





Similar help and support threads
Thread Forum
Reinstalled Win7 but now PC doesn't 'see' my USB3 stick
Hi. I built my PC a few months ago, all was working fine but, for reasons I won't bore you with, I had to reinstall Win7. The PC case has 2 USB3 slots (the blue ones) on the front but when I insert my USB3 memory stick, nothing happens. Yet the old card reader which I took off my old PC case (USB2)...
Hardware & Devices
ASUS M4A89GTD Pro/USB3: USB3 driver issues
Hello and thanks for any help you can provide. I have been having issues with my ASUS motherbord, I recently cleaned and re-formatted my main HDD, after doing this i re installed windows and all my normal drivers, motherboard, cpu, gpu, etc. But for some reason every time I install my USB3...
Drivers
HTPC doesn't see my external USB3 HDD
Finished my HTPC build today and plugged my external HDD in and it doesn't show in My Computer. I clicked on "show hidden" and it just shows my card reader. Specs: MB: MSI H87M-G43 CPU: Intel i3 Memory: 8GB Corsair Dominator PSU: Corsair RM550
Hardware & Devices
Server is not Operational?
Folk's the problem i am facing is quite weird. When i try to login from a client to server using administrator password i got login perfectly but when i try to change the user rights for some clients it gives me error that the server is not operational able. I got this error from 3 clients of my...
Network & Sharing
Why doesn't Microsoft support USB3.0?
G'day, We all know that in order to use USB3.0 ports, we need to install 3rd party drivers (e.g. Etron, NEC etc.). Sometimes this can be a real pain in the bum. With the increasing popularity of cheap USB3 storage devices, it seems logical to me that Microsoft would write and support their own...
Drivers
How do you confirm USB3 is operational
G'Day All, I have an fairly new ASUS laptop that has a USB 3 port onboard. In preparation for buying a WD passport USB 3 drive I decided to downloaded the latest USB 3 driver from the ASUS website. When I tried to install it the installation ceased and gave an error code. I rang ASUS tech...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 06:24.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App