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#1
Cannot completly remove printer
I am using a "out of warranty" HP D2680 printer. Yesterday it had a paper jam. Cleared that and tried to delete the document from the que. It would not delete although the status change to "deleting".
So removed the printer from the computer. START----DEVICES AND PRINTERS----and removed the printer. It did not disappear but was grayed out.
I was able to reinstall the printer. However, it was named copy(1). A paper jam again occurred, could not delete the document, removed the printer and reinstalled. All the same as the first time,except the new name was now (copy2).
Before I can determine what might be wrong with the printer regarding paper jam (hardware) I must correct the software side. START---DEVICES and PRINTERS-----remove.
Need help!