Hotkeys on Cherry Keyboard all dead after System Crash


  1. LEITZ5008
    Posts : 20
    win 7 x64
       New #1

    Hotkeys on Cherry Keyboard all dead after System Crash


    Hi, folks!

    i got a big problem with my cherry keyboard
    Cherry - eVolution SIRIUS XT Wireless MultiMedia Desktop

    all hotkeys worked properly until my system crashed due to some OC. now all other keys work but hotkeys (play, mute, forward, backward, volume up, volume down, calculator, e-mail, home and sleep) which are all hotkeys my keyboard has. they were all global setted so i was able to skip tracks while musicplayer was in tray on default settings.

    i tried to reinstall windows plug&play-drivers but it doesn't help. please help, if you can
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  3. Dwarf
    Posts : 9,582
    Windows 8.1 Pro RTM x64
       New #2

    Hi LEITZ5008 and welcome to W7 Forums

    Try reinstalling the specific keyboard driver.


    Download



    Cherry - Downloads
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  4. LEITZ5008
    Posts : 20
    win 7 x64
    Thread Starter
       New #3

    thank you

    there is no driver provided by cherry. there is only a key manager, which is working fine. nevertheless it needs the proper windos driver für hotkeys mapping. also cherry support said it must be a windows issue, so i have to repair broken windows drivers i guess.

    have you any idea how to restore drivers which were used by windows (by auto-installing my device) as i fist plugged in my device?
    Last edited by LEITZ5008; 07 Jun 2011 at 15:02.
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  6. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #4

    Did your keyboard come with a C/D? The specialty keys on your 3rd party keyboard are not a Windows 7 function. Type in keyboard in the Start search and see if your keyboard control panel or something like that is displayed. Go there and see if you can find what you are looking for. When you plug in a keyboard or a mouse Windows will install just enough so the basic functions will work. If you want to the little special keys to work it should be in a program that came with the keyboard or mouse or from the manufactures web site. I have found that Windows O/S like Window keyboards and mice. Go figure.
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  7. LEITZ5008
    Posts : 20
    win 7 x64
    Thread Starter
       New #5

    there was no cd. and it wasn't needed anyway because all hotkeys were working as i plugged in my devices (forward/backward-keys on mice are still working fine) its just my keyboard wich lost his hotkeys after bsod. on my notebook (win 7 x64) keyboard is recognized with all hotkeys, no extra drivers or other software needed.

    pls help to do that on my desktop (again)
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  8. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #6

    Did you go to Start and type keyboard in the Search? If so did you find anything relating to keyboard?
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  10. LEITZ5008
    Posts : 20
    win 7 x64
    Thread Starter
       New #7

    yes, i did.
    ImageShack® - Online Photo and Video Hosting
    ImageShack® - Online Photo and Video Hosting
    and both entries show this information in "driver" Tag:
    ImageShack® - Online Photo and Video Hosting

    maybe i should plug in my device on my notebook again to find a difference. i'll post it here.
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  11. LEITZ5008
    Posts : 20
    win 7 x64
    Thread Starter
       New #8

    keyboard on my desktop pc (win 7 x64, multimedia keys NOT working):
    ImageShack® - Online Photo and Video Hosting

    same keyboard on my netbook (win 7 x64, multimedia keys all working):
    ImageShack® - Online Photo and Video Hosting

    pictures/driver settings look pretty much the same. i put system files kbdhid.sys and kbdclass.sys from my netbook to the right path on desktop pc, but multimedia keys are still dead. so my question is: what makes the difference in functionality? please help!
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