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Windows 7 - HDD Clicking, bluescreen - but not in safe mode |
06-08-2011
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#1 | | Windows 7 Professional x64 |
HDD Clicking, bluescreen - but not in safe mode Recently, my HDD started clicking, the computer would lock up after 10 seconds, and the computer would bluescreen after 30 seconds. It would restart and a black screen would pop up saying Operating System not Found. I restart and Windows boots fine - but the same process repeats. This would happen after a few minutes of being on every time - even if its just idling.
I booted with Hirens 14 and ran HDAT 2 and Memtest, finding no issues.
I booted into safemode and ran sfc /scannow - with no issues and my computer did not bluescreen.
I ran chkdsk /r, it told me to run on next startup. I restarted and chkdsk started running. The HDD started clicking after only a minute or so and chkdsk froze.
Running Bitdefender Rescue Disc again and my HDD started clicking and the CD became unresponsive.
Bitdefender Rescue Disc found nothing, Spybot in safemode found cookies and internet stuff but didn't fix the problem. Malwarebytes in safemode did not find anything.
I would normally assume my HDD is going bad. But it crashing in Windows but not crashing in safe mode is just weird to me - maybe its normal but I'm not sure.
Dell Studio XPS 16
Windows 7 Home Premium
Intel Core 2 Duo 2.53ghz
4Gb RAM
ATI Mobility Radeon 3600
ST9500325AS ATA Drive 500Gb
-Edit-
It also just occured to me, when I first boot, the Dell screen pops up with the loading bar. Sometimes when it finishes, it just hangs there. But reboot fixes it. Running Bitdefender Rescue Disc again and the HDD started clicking, and the CD became unresponsive.
Last edited by googs64; 06-08-2011 at 12:12 PM..
| My System Specs | | System Manufacturer/Model Number Dell Studio XPS 16 OS Windows 7 Professional x64 CPU Intel Core 2 Duo 2.53ghz Memory 4 gb Graphics Card ATI Mobility Radeon 3600 Sound Card ATI High Definition Audio Device Hard Drives ST9500325AS ATA Drive |
06-08-2011
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#2 | | |
Do you have your data backed up? If not, I would do that now... right now... and buy another drive. That clicking sound you're hearing is the tell-tale sign of a dying drive and there's nothing you can do to "fix" it.
If it won't stay alive long enough for you to get your data, then there are a few things you can try. 1st, uncheck everything you have loaded at startup in msconfig except MicrosoftWindows, then try and grab your data. 2nd, try and grab your data in safe mode.
If that doesn't work, your last 2 options are drastic ones. You can either take the drive to a recovery specialist, but they're really expensive... or you can try the freezer method... which works some of the time. Take the drive out and put it in a zip lock bag. Make sure the seal is tight and put it in the freezer for about 10 minutes. Take it out, see if that buys you enough time to get your data. | My System Specs | | OS 7 Ultimate x64 CPU i5-2500k Motherboard Asus P8P67 Pro Memory 8GB G.Skill Ripjaws X F3-12800CL7D-8GBXH 1866MHz 8-9-8-24 Graphics Card EVGA GTX 570 SC Sound Card X-Fi Titanium Fatality Monitor(s) Displays Samsung S27A550H 27" LED Screen Resolution 1920x1080 Keyboard MS Natural Elite 4000 Ergonomic Mouse Logitech G500 PSU PC Power & Cooling Silencer 760 Case Lian Li Lancool K62 Cooling Thermalright Venomous X Black/Scythe S-Flex/Shin-Etsu X23 Hard Drives OCZ Vertex 3 120GB.
1TB Samsung F3.
2TB Samsung F4. Internet Speed 6MB/768 Other Info Logitech Z-5500 505 watts.
D-Link DGL-4500.
Tripp-Lite Smart Pro 1500. OS Win7U 64 RTM CPU Q9550 Motherboard GA-EP45-UD3R Memory 8GB Gskill Graphics Card ASUS|EAH4850/HTDI/1GD3/A Sound Card xfi Plat Monitor(s) Displays Dell 2405fpw Screen Resolution 1920x1200 Keyboard MS Natural Ergonomic 4000 Mouse Logitech MX610 USB Cordless PSU Antec Case Antec Hard Drives Seagate & WD sata Drives |
06-08-2011
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#5 | | Windows 7 Professional x64 |

Quote: Originally Posted by Fumz Do you have your data backed up? If not, I would do that now... right now... and buy another drive. That clicking sound you're hearing is the tell-tale sign of a dying drive and there's nothing you can do to "fix" it. Normally I would agree with you... two things I find weird though is: In safe mode the HDD does not click and crash. And when I take the HDD out of the laptop and connect externally to my desktop to run scans, the HDD runs fine as well.
That is what I am finding weird. I want to make sure I have no problems because I plan on creating an image with Ghost and imaging my new HDD. | My System Specs | | System Manufacturer/Model Number Dell Studio XPS 16 OS Windows 7 Professional x64 CPU Intel Core 2 Duo 2.53ghz Memory 4 gb Graphics Card ATI Mobility Radeon 3600 Sound Card ATI High Definition Audio Device Hard Drives ST9500325AS ATA Drive |
06-08-2011
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#6 | | Windows 7 Home Premium 64 bit |
Could be the calm before the failure, do as others have said get your data while you still can. | My System Specs | | System Manufacturer/Model Number Dell XPS 730 OS Windows 7 Home Premium 64 bit CPU Intel Core 2 quad Extreme Q9770 @ 3.2 GHz Memory 4x2 GB Muskin 1600 MHz ram Graphics Card NVidia GTX 250 Sound Card Soundblaster X-Fi Fatality Champion Monitor(s) Displays 2 Dell 2007WFP Ultrascans Screen Resolution 3360 x 1050 Keyboard MS Natrual Keyboard Pro Mouse Logitech Wireless Trackball PSU 1000 Watt Cooling air Hard Drives WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external Internet Speed DSL Elite |
06-08-2011
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#7 | | Windows 7 Professional x64 |
I will create an image of my HDD. When I get a new HDD, I will post to see if there is still an issue. | My System Specs | | System Manufacturer/Model Number Dell Studio XPS 16 OS Windows 7 Professional x64 CPU Intel Core 2 Duo 2.53ghz Memory 4 gb Graphics Card ATI Mobility Radeon 3600 Sound Card ATI High Definition Audio Device Hard Drives ST9500325AS ATA Drive |
06-08-2011
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#8 | | Windows 7 Ultimate x64,Windows 7 Professional x64, Windows 7 Enterprise x64 |
Until you are ready to image to a new drive or to back up the dying drive...leave it off or risk losing your data.
Last edited by MikeS104; 06-09-2011 at 08:35 PM..
| My System Specs | | OS Windows 7 Ultimate x64,Windows 7 Professional x64, Windows 7 Enterprise x64 |
06-09-2011
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#9 | | |

Quote: Originally Posted by googs64 
Quote: Originally Posted by Fumz Do you have your data backed up? If not, I would do that now... right now... and buy another drive. That clicking sound you're hearing is the tell-tale sign of a dying drive and there's nothing you can do to "fix" it. Normally I would agree with you... two things I find weird though is: In safe mode the HDD does not click and crash. And when I take the HDD out of the laptop and connect externally to my desktop to run scans, the HDD runs fine as well.
That is what I am finding weird. I want to make sure I have no problems because I plan on creating an image with Ghost and imaging my new HDD. No, it doesn't make sense. Yes, it still means death. My last laptop HDD started clicking and would randomly click for over a month, I think. A good swift smack would make it stop. Eventually it died. Safe mode didn't make it click either. I didn't have a desktop to swap it into at the time, though.
Would an insufficient power issue cause this? I don't know. In all likelihood, it's dying. | My System Specs | | OS Windows 7 Pro x64 SP1 CPU AMD Phenom II x6 1090T Black Edition 3.2GHz Motherboard ASUS M4A88TD-V EVO/USB3 Memory Patriot G ‘Sector 5’ Edition 8GB (2 x 4GB) 1600MHz Graphics Card XFX Radeon HD 6850 Black Edition Sound Card (onboard) Realtek® ALC 892 8-Channel High Definition Audio Monitor(s) Displays ViewSonic VX2253 22", Dell circa-2002 CRT Screen Resolution 1920x1080, 1024x768 Keyboard Verbatim 97472 Mini Wireless Slim Mouse bundled Verbatim 97472 Wireless PSU CORSAIR TX Series 950W ATX12V 80 Plus Bronze Case Cooler Master HAF X NVidia Edition; 6 fans Cooling CORSAIR A70 120mm Dual-Fan Hard Drives OCZ Vertex2 3.5" 120GB SSD; Western Digital Caviar Green WD20EARS 2TB 64MB 3.5" HDD
LG WH10LS30 10X Blu-ray Burner with LightScribe Other Info Ultraportable/Desktop Replacement Laptop:
circa Oct 2006,
Dell XPS M1210,
Windows XP sp3 Media Center Edition 2005 32-bit,
Intel Core 2 Duo T7200 2.0GHz,
3.25 (4) GB of RAM,
NVidia GeForce Go 7400,
500GB Seagate Momentus 7200RPM HDD -- IT'S ALIVE AGAIN! |
06-10-2011
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#10 | | Windows 7 Professional x64 |
Yeah I just bought a Western Digital Scorpio Blue, and created an image of my old HDD. When that comes in, I'll set it all up. Do you think it will be okay to use as an external for a while? | My System Specs | | System Manufacturer/Model Number Dell Studio XPS 16 OS Windows 7 Professional x64 CPU Intel Core 2 Duo 2.53ghz Memory 4 gb Graphics Card ATI Mobility Radeon 3600 Sound Card ATI High Definition Audio Device Hard Drives ST9500325AS ATA Drive HDD Clicking, bluescreen - but not in safe mode problems? All times are GMT -5. The time now is 06:49 AM. |  |