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Windows 7: Printing problem

08 Jun 2011   #1
Marauder2003

Windows 7 Pro 64
 
 
Printing problem

Windows 7 Home Premium 64
Office 2007
IE 8
HP 6200 USB connected printer
HP 8500 network connected printer.

None of the following applies to the HP 8500. It prints fine.

When printing from the following application programs no images print. Just text.
Word
Outlook
IE 8
MS Paint
MS Image Viewer

Printing from the following images print fine.
Windows Explorer (function of OS)
Firefox
Firehand Ember (photo viewer)

I tried using System Restore and went back to May 9. Problem still exists.
But the problem did not actually exist on May 9.
HP site has no drivers. They say they are in Windows 7.
Is there something common to all MS apps that controls printing images?
Ideas???


My System SpecsSystem Spec
.

08 Jun 2011   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcome Marauder2003. Is the printer in question HP 6200 USB, locally connected? That is directly to the PC.
Try a different USB port.
Unplug the printer, reboot and plug it back in.
Uninstall it and drivers in Device Manager.
Check printer setting to see how it is set to print, i.e., Background, etc.


Let us know if any of those steps work.
My System SpecsSystem Spec
08 Jun 2011   #3
Marauder2003

Windows 7 Pro 64
 
 

I will try that when I get a chance and I would agree if no images print. But at least 3 programs DO print images. Since images can be printed I don't think it is the printer, drivers or connection. It appears only MS apps don't print images.
My System SpecsSystem Spec
.


08 Jun 2011   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

IE9 has some options like that. Maybe the other apps do too?
Name:  Capture.JPG
Views: 0
Size:  65.6 KB

In MS Paint I have options under Print settings specific to my HP ptrnter as well.


My System SpecsSystem Spec
13 Jul 2011   #5
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

How's it going?
My System SpecsSystem Spec
Reply

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