Windows 7 Forums Search
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows 7. The Windows 7 forum also covers news and updates and has an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7 - Installed windows 7 Ultimate, webcam no longer works

 
06-10-2011   #1


Windows 7 Ultimate x64
 
 

Installed windows 7 Ultimate, webcam no longer works

Hey,

I installed Windows 7 Ultimate x64 and now my built in webcam no longer works. I have a Toshiba Satellite L510-016. I am unsure of the webcam model itself as no information seems to pop up for it anywhere on my computer. I have tried installing drivers with no success. Please help! Thank you!

My System SpecsSystem Spec
06-10-2011   #2


ME/XP/Vista/Win7
 
 


You download Software & drivers for your Toshiba Satellite L510 from here:
Download | Toshiba Leading Innovation - Asia
My System SpecsSystem Spec
06-10-2011   #3


Windows 7 Ultimate x64
 
 


Thanks! I found driver " Satellite/Satellite Pro L510 Win7: TOSHIBA Web Camera Application (for PSLG**, PSLH**)" for my model and after installing it nothing seem to change. I still can not access the webcam or find any trace of it anywhere. Any other options I may try?
My System SpecsSystem Spec
.


06-10-2011   #4


ME/XP/Vista/Win7
 
 


Did that app install the drivers as well?
My System SpecsSystem Spec
06-11-2011   #5


Windows 7 Ultimate x64
 
 


Yes I believe the app installed the drivers and then the window closes and no change appears to happen. SHould I be looking for something specific?
My System SpecsSystem Spec
06-11-2011   #6


Windows 7 Ultimate X86 SP1
 
 


Does the webcam show up in Device Manger?
My System SpecsSystem Spec
06-12-2011   #7


Windows 7 Ultimate x64
 
 


no it does not
My System SpecsSystem Spec
06-12-2011   #8


Windows 7 Ultimate X86 SP1
 
 


Odd it should at least be there with a yellow triangle or as Unknown Device.
Look in Control Panel> Printers and Devices.
My System SpecsSystem Spec
06-13-2011   #9


win7 home premium
 
 

Sorry to chip in

I have a HP Pavilion dv9715nr entertainment laptop which has done the same thing. Webcam does not exist, but there is an unknown USB device, error code 43. I know it is not a Toshiba but I have seen the same problem all over the web in forums about many different makes.

To cut to the chase, I have finally found that HP don't support Windows 7 on my model. They have a list of models that they will do updates for to ensure Windows 7 compatibility, mine is not on it.

It actually specifically refers to this in the HP support section that webcams may not even be recognized, that is my (and yours too I think) problem. Device manager can't see any imaging device and lists it as an unknown usb root controller device. Driver is 6.1.7601.17586 , 21-June-2006- port #2 hub #3. (which means nothing to me)

End result is 'no video device detected' even after scan for hardware changes, disabled/uninstalled device and restarted and so on, nothing has worked.

I am hoping perhaps some kind of 3rd party may have whatever it will take (driver, BIOS update??) to get it going with Windows 7, because HP basically say use recovery and go back to vista. I'd prefer to stay with Windows 7 myself.

So does anyone know how we can get these suckers going if the manufacturer says tough cheese?
My System SpecsSystem Spec
06-13-2011   #10


Windows 7 Ultimate x64
 
 


Yes! there is an "Unknown Device" under "Unspecified" in devices and printers...
My System SpecsSystem Spec
Reply

 Installed windows 7 Ultimate, webcam no longer works problems?



Thread Tools



Similar Threads for: Installed windows 7 Ultimate, webcam no longer works
Thread Forum
Sony Vaio Motion Eye Webcam no longer working in Windows 7 Hardware & Devices
Windows Fax and Scan no longer works General Discussion
GDI++ no longer works in IE9! Customization
installed 7 os and disk drive no longer works Installation & Setup
Windows media player no longer works Music, Pictures & Video


All times are GMT -5. The time now is 06:52 AM.



Windows 7 Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30