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Windows 7 - scanning documents to email 6500A

 
06-12-2011   #1


HP 100-5155 Windows 7 Premium 64 bit
 
 

scanning documents to email 6500A

I am really frustrated so far. I have been on a Mac system forever and decided to get the all- in-one Omni 100 PC. It has been one headache after another but I'm not giving up.
I bought the HP Officejet 6500A printer/scanner/Fax machine. I downloaded it and am trying to scan documents for email. I save/send them as pdf files. I have got everything working-BUT when you try to open the document it gives an error " the selected document can not be opened."

Any help woud be greatly appreciated

Attached Files
File Type: pdf Scan0004.pdf (115.6 KB, 19 views)
My System SpecsSystem Spec
06-13-2011   #2


HP 100-5155 Windows 7 Premium 64 bit
 
 


Anyone? I'm really trying everything I know how. and that's not much.
I need to print a document and sign it. Then scan and email.
I have widows 7 that came with the brand new all in one computer.
I got this new all in one 6500 printer/scanner/fax and another laserjet printer.
The whole thing is HP.
The 6500 is the default
My System SpecsSystem Spec
06-13-2011   #3


W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 


Not sure what the problem is, because the PDF that you linked open fine here, other than being somewhat fuzzy.
My System SpecsSystem Spec
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06-13-2011   #4


windows 7 pro 64 bit
 
 


hey there make sure you have the latest version of adobe reader installed...in fact best check you have it at all.

Adobe - Downloads

try there and ensure you have it installed.

it opens fine so it must be a simple software issue.

you can change the settings to save the scanned image as something else but i've not done it with your particular model.
My System SpecsSystem Spec
06-13-2011   #5


Windows 7 Ultimate 64bit (Build 7600)
 
 


Hiya

Soz your having such a hard time .... but it seems that your trying to scan a copy of this document http://www.freshfromflorida.com/onestop/forms/13645.pdf with all the details filled in

What you have is just 1 big jpeg image (bitmap) embedded inside a PDF file. If you are in a hurry and need to get this document sent off then maybe just scan it as a normal jpeg image (up the dpi a bit to make it not so blurry --- no to much) print it out then sign it / rescan it etc. and send it off whilst we try to figure out how we can fix the problem
My System SpecsSystem Spec
06-13-2011   #6


HP 100-5155 Windows 7 Premium 64 bit
 
 


Thank you!!
That did the trick.
My System SpecsSystem Spec
06-13-2011   #7


HP 100-5155 Windows 7 Premium 64 bit
 
 


I downloaded the Adobe Reader.
The form was merely an example
My System SpecsSystem Spec
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 scanning documents to email 6500A problems?



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