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Windows 7 - Verbatim external hard drive not picking up

 
06-15-2011   #1


Windows 7 Home Premium 64bit
 
 

Verbatim external hard drive not picking up

I just bought a Verbatim 1TB external hard drive (USB 2.0, 3.5") and my PC with Windows 7 Home Premium 64bit is not picking it up.


I have tested the USB port and it definitely works. I have tried searching for new devices. I have tried the hard drive on friend's PC also with Windows 7 and it worked.
Is there some setting or something I can change on my PC to get it to pick up the hard drive?

My System SpecsSystem Spec
06-15-2011   #2


Windows 7 Home Premium 64 bit SP1
 
 


Did you use the same cable at your friends?
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06-15-2011   #3


Windows 7 Home Premium 64bit
 
 


Yes
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.


06-15-2011   #4


Windows 7 Home Premium 64 bit SP1
 
 


What is the model of the drive?
My System SpecsSystem Spec
06-15-2011   #5


Windows 7 Home Premium 64bit
 
 


My System SpecsSystem Spec
06-15-2011   #6


Windows 7 Home Premium 64 bit SP1
 
 


It mentions on the Verbatim website that some users need to use a power booster cable. Here is the link to it.

External Hard Drive Storage Solutions: Portable, Desktop, Network Storage, Hard Drives
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06-15-2011   #7


Windows 7 Home Premium 64bit
 
 


I am already using one of those
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06-15-2011   #8


Windows 7 Home Premium 64 bit SP1
 
 


Is the drive seen by Disk Management? Click start, right click on computer, click manage, click disk management.
My System SpecsSystem Spec
06-16-2011   #9


Windows 7 X64 Professional/Windows 8
 
 


Sometimes new drives cannot be seen in explorer because they have not been assigned a drive letter, but as Commadore Pet suggested they are seen in disk management. If Disk management sees them, right click and select add or change drive letter or path, click add and windows will allow you to select any drive letter not already assigned to another drive, select a drive letter and click OK or Add. It will then be seen in explorer and will now be usble.
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 Verbatim external hard drive not picking up problems?



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