Verbatim external hard drive not picking up

N

Nelta18

New member
I just bought a Verbatim 1TB external hard drive (USB 2.0, 3.5") and my PC with Windows 7 Home Premium 64bit is not picking it up.


I have tested the USB port and it definitely works. I have tried searching for new devices. I have tried the hard drive on friend's PC also with Windows 7 and it worked.
Is there some setting or something I can change on my PC to get it to pick up the hard drive?
 

My Computer

OS
Windows 7 Home Premium 64bit
Did you use the same cable at your friends?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit SP1
CPU
Intel i7 4790k
Motherboard
MSI Z97-G55 SLI
Memory
16 GB Corsair 2400 MHz DDR3
Graphics Card(s)
Visiontek Radeon R9 285
Sound Card
None
Monitor(s) Displays
Gateway FHX2402L
Screen Resolution
1920 X 1080
Hard Drives
Samsung 840 EVO 500GB
PSU
Corsair 750 TX
Case
Fractal Design
Cooling
Stock fans
Keyboard
Logitech K800
Mouse
Logitech M510
Internet Speed
60.88 Mbps download 10.47 Mbps upload (Speedtest.net)
Antivirus
Norton
Browser
Opera
Other Info
First Computer used: A Commodore Pet of course
Love using Manjaro KDE Linux 64 bit and Windows 7/10 64 bit
What is the model of the drive?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit SP1
CPU
Intel i7 4790k
Motherboard
MSI Z97-G55 SLI
Memory
16 GB Corsair 2400 MHz DDR3
Graphics Card(s)
Visiontek Radeon R9 285
Sound Card
None
Monitor(s) Displays
Gateway FHX2402L
Screen Resolution
1920 X 1080
Hard Drives
Samsung 840 EVO 500GB
PSU
Corsair 750 TX
Case
Fractal Design
Cooling
Stock fans
Keyboard
Logitech K800
Mouse
Logitech M510
Internet Speed
60.88 Mbps download 10.47 Mbps upload (Speedtest.net)
Antivirus
Norton
Browser
Opera
Other Info
First Computer used: A Commodore Pet of course
Love using Manjaro KDE Linux 64 bit and Windows 7/10 64 bit

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit SP1
CPU
Intel i7 4790k
Motherboard
MSI Z97-G55 SLI
Memory
16 GB Corsair 2400 MHz DDR3
Graphics Card(s)
Visiontek Radeon R9 285
Sound Card
None
Monitor(s) Displays
Gateway FHX2402L
Screen Resolution
1920 X 1080
Hard Drives
Samsung 840 EVO 500GB
PSU
Corsair 750 TX
Case
Fractal Design
Cooling
Stock fans
Keyboard
Logitech K800
Mouse
Logitech M510
Internet Speed
60.88 Mbps download 10.47 Mbps upload (Speedtest.net)
Antivirus
Norton
Browser
Opera
Other Info
First Computer used: A Commodore Pet of course
Love using Manjaro KDE Linux 64 bit and Windows 7/10 64 bit
Is the drive seen by Disk Management? Click start, right click on computer, click manage, click disk management.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Home Premium 64 bit SP1
CPU
Intel i7 4790k
Motherboard
MSI Z97-G55 SLI
Memory
16 GB Corsair 2400 MHz DDR3
Graphics Card(s)
Visiontek Radeon R9 285
Sound Card
None
Monitor(s) Displays
Gateway FHX2402L
Screen Resolution
1920 X 1080
Hard Drives
Samsung 840 EVO 500GB
PSU
Corsair 750 TX
Case
Fractal Design
Cooling
Stock fans
Keyboard
Logitech K800
Mouse
Logitech M510
Internet Speed
60.88 Mbps download 10.47 Mbps upload (Speedtest.net)
Antivirus
Norton
Browser
Opera
Other Info
First Computer used: A Commodore Pet of course
Love using Manjaro KDE Linux 64 bit and Windows 7/10 64 bit
Sometimes new drives cannot be seen in explorer because they have not been assigned a drive letter, but as Commadore Pet suggested they are seen in disk management. If Disk management sees them, right click and select add or change drive letter or path, click add and windows will allow you to select any drive letter not already assigned to another drive, select a drive letter and click OK or Add. It will then be seen in explorer and will now be usble.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Had the very same problem with a Verbatim external hard drive whereby I could not find the drive on a Windows 7 64 system and thereby files stored on the drive. I solved the problem thanks to the forum and by using Partition Wizard Home Edition by Mini Tool Googled and downloaded from the web.

Partition Wizard showed up the drive but it had no drive character assigned to it. This omission was then easily corrected thereby solving my problem.
 
Last edited:

My Computer

OS
Windows 7 Home Premium SP1 x 64 bit
CPU
i7
Motherboard
MCI
Memory
16GB
Graphics Card(s)
MCI
Monitor(s) Displays
Acer and Samsug
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