Computer Not Booting Hard Drive/Unresponsive Hard Drive


  1. Posts : 1
    Windows 7
       #1

    Computer Not Booting Hard Drive/Unresponsive Hard Drive


    Hey guys,

    I have a HP Touchsmart IQ500. Turning my computer PC on today, all I got was a blue HP invent screen with setup, boot menu, system recovery, and system diagnosis, and I could not get past it.

    I entered the BIOS and figured out that the hard drive was listed as "not installed." Pretty sure that is the main problem.

    I tried a system restore (with the Windows 7 install disc), but I guess the computer couldn't read the hard drive enough to enter safe mode (I tried restarting and F8ing several times).

    I put in an external hard drive, and the BIOS read it; however, windows does not allow you to partition an OS on a hard drive.

    I am all out of ideas; I'm currently taking apart the computer (touchsmarts are hard to pry open), but I have no clue about computers so I'm hoping one of you guys can help.

    Thanks in advance!
      My Computer


  2. Posts : 2,562
    windows 10 pro 64 bit
       #2

    It should be under warranty...probably too late but taking it apart will most likely void the warranty.....sounds like a dead hard drive/loose cable
      My Computer


  3. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #3

    Yep, it's likely one of two issues. Either the power to the drive has become disrupted by loose cable, failing PSU, etc....or the drive just died.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 21:47.
Find Us