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Windows 7: hp wireless optical mouse 2.4ghz problem


26 Jun 2011   #1

Windows 7 32
 
 
hp wireless optical mouse 2.4ghz problem

Hello everyone

i bought a hp wireless optical mouse 2.4ghz yesterday

it is not connecting even though it is plugged in with new batteries


i got the message that USB INPUT DEVICE INSTALLED BUT STILL NO SIGN OF WORKING


plz help me


Thanks

My System SpecsSystem Spec
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26 Jun 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Sometimes getting them to connect the first time is a major pain, just keep touching the little connect button on the mouse and the receiver (if there is one on the receiver)
I would make sure they are as close to each other as you can manage while trying to get the initial connect response.
My System SpecsSystem Spec
26 Jun 2011   #3

Windows 7 32
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
Sometimes getting them to connect the first time is a major pain, just keep touching the little connect button on the mouse and the receiver (if there is one on the receiver)
I would make sure they are as close to each other as you can manage while trying to get the initial connect response.

Thanks for reply

here is a small button on top of mouse

CPl?
My System SpecsSystem Spec
.


26 Jun 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

I'm not familiar with this particular mouse, but usually it's a tiny slightly recessed button on the underside of the device in question.
My System SpecsSystem Spec
26 Jun 2011   #5

Windows 7 32
 
 

Quote   Quote: Originally Posted by Maguscreed View Post
I'm not familiar with this particular mouse, but usually it's a tiny slightly recessed button on the underside of the device in question.
Name:  2-4ghz-wireless-optical-mouse-with-usb-receiver-grey-1-aa-34331_1.jpg
Views: 2659
Size:  3.0 KB

this is my mouse


My System SpecsSystem Spec
26 Jun 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

in that case it's either the tiny circular button on the top there. Or there is another one underneath it that is about the same size and shape.
My System SpecsSystem Spec
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 hp wireless optical mouse 2.4ghz problem




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