| Windows 7: need to rescue corrupt(?) external hard drive |
26 Jun 2011
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| | Windows 7 Ultimate 32 bit 11 posts |
need to rescue corrupt(?) external hard drive Hi all,
I know this is a topic that generates questions all the time, but I haven't yet found a solution that works from all the searching I've done. My external hard drive (1TB Seagate FreeAgent GoFlex) is, as far as I can tell, corrupted in some manner. I don't remember exactly the circumstances involved--from when it was fine to when it was no longer recognized--but suffice it to say that Windows was involved (never had a drive become unreadable under OS X or Linux, this is the second time while using Windows that it's happened).
I've attached some relevant screenshots. When I connect the drive, it doesnt' appear in Explorer. It also doesn't appear when I connect in Ubuntu (I currently dual boot, Windows 7 and Ubuntu 10.04). However, when I look it up in Device Manager, sometimes it appears, sometimes it doesn't. When it does appear, it is listed as "Disk Drive". I've tried a number of things, but nothing seems to get it working.
Oh, also, when I turn on the external hard drive, even if it is not plugged into the USB port, I can feel the disk spinning and every few seconds (5 or 6 seconds), I can feel it grind (that's the best way to describe it). It doesn't make noise, it's just a consistent spin spin spin grind, spin spin spin grind, at 5-7 second intervals, as if it's stuck in a pattern of not locating a file and just spinning mindlessly.
What else can I use? I'd rather use something free than have to pay. I tried KNOPPIX before realizing it was for internal drives.
Any help is appreciated. I want to rescue the data and get the drive functioning again. I'm upgrading my computer and need to back everything up.
Last edited by caspian915; 26 Jun 2011 at 03:46 PM..
Reason: typos, missing info
| My System Specs |
| OS Windows 7 Ultimate 32 bit |
26 Jun 2011
|
| | W7 Professional x64 2,336 posts Portland, OR |
Does the drive appear under disk management? | My System Specs | | System Manufacturer/Model Number Pugh Technologies OS W7 Professional x64 CPU AMD Athlon II X3 445 Rana 3.10 GHz Motherboard MSI 870A-G54 Memory PNY XLR DDR3 1600 4x2GB Graphics Card NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5 Sound Card Realtek ALC892 onboard Monitor(s) Displays ASUS VE205t, Viewsonic VX2035WM Screen Resolution 1600x900, 1600x1050 Keyboard Logitec 55 Mouse Razer Deathadder PSU Antec EarthWatts EA650 650W Case ThermalTake Armor A90 Mid Tower Cooling 3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler Hard Drives 977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0 Internet Speed 20 Mbps D/L, 9 Mbps U/L |
26 Jun 2011
|
| | Windows 7 Ultimate 32 bit 11 posts |
No, only under Device Manager. | My System Specs | | OS Windows 7 Ultimate 32 bit |
26 Jun 2011
|
| | W7 Professional x64 2,336 posts Portland, OR |
can you post a screenshot of device manager? | My System Specs | | System Manufacturer/Model Number Pugh Technologies OS W7 Professional x64 CPU AMD Athlon II X3 445 Rana 3.10 GHz Motherboard MSI 870A-G54 Memory PNY XLR DDR3 1600 4x2GB Graphics Card NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5 Sound Card Realtek ALC892 onboard Monitor(s) Displays ASUS VE205t, Viewsonic VX2035WM Screen Resolution 1600x900, 1600x1050 Keyboard Logitec 55 Mouse Razer Deathadder PSU Antec EarthWatts EA650 650W Case ThermalTake Armor A90 Mid Tower Cooling 3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler Hard Drives 977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0 Internet Speed 20 Mbps D/L, 9 Mbps U/L |
26 Jun 2011
|
| | Windows 7 Ultimate 32 bit 11 posts |
| My System Specs | | OS Windows 7 Ultimate 32 bit |
26 Jun 2011
|
| | W7 Professional x64 2,336 posts Portland, OR |
Hmm. Have you tried uninstalling drivers through device manager and rebooting the computer? | My System Specs | | System Manufacturer/Model Number Pugh Technologies OS W7 Professional x64 CPU AMD Athlon II X3 445 Rana 3.10 GHz Motherboard MSI 870A-G54 Memory PNY XLR DDR3 1600 4x2GB Graphics Card NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5 Sound Card Realtek ALC892 onboard Monitor(s) Displays ASUS VE205t, Viewsonic VX2035WM Screen Resolution 1600x900, 1600x1050 Keyboard Logitec 55 Mouse Razer Deathadder PSU Antec EarthWatts EA650 650W Case ThermalTake Armor A90 Mid Tower Cooling 3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler Hard Drives 977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0 Internet Speed 20 Mbps D/L, 9 Mbps U/L |
26 Jun 2011
|
| | Windows 7 Ultimate 32 bit 11 posts |
This was the result: | My System Specs | | OS Windows 7 Ultimate 32 bit |
26 Jun 2011
|
| | W7 Professional x64 2,336 posts Portland, OR |
Sounds like the drive might have gone belly up... There are a few things you can try. One, software. I recommend Active @'s recovery software. If that doesn't work, which I suspect it wont... Then we can discuss other options. | My System Specs | | System Manufacturer/Model Number Pugh Technologies OS W7 Professional x64 CPU AMD Athlon II X3 445 Rana 3.10 GHz Motherboard MSI 870A-G54 Memory PNY XLR DDR3 1600 4x2GB Graphics Card NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5 Sound Card Realtek ALC892 onboard Monitor(s) Displays ASUS VE205t, Viewsonic VX2035WM Screen Resolution 1600x900, 1600x1050 Keyboard Logitec 55 Mouse Razer Deathadder PSU Antec EarthWatts EA650 650W Case ThermalTake Armor A90 Mid Tower Cooling 3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler Hard Drives 977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0 Internet Speed 20 Mbps D/L, 9 Mbps U/L |
26 Jun 2011
|
| | Windows 7 Ultimate N 64-bit 377 posts Merseyside |
i've had this a couple of times, i wouldnt say its corrupt, i would say ur PCB in the HDD caddy has gone, (only my own words) but i'd break the thing apart and plug it in and run recovery software that way,
if the data is worth more than the money for a new 1, i would say thats your only option.
EDIT: sorry just re read your post, also i've had issues with windows causing something similar to this, but from the 'motion' you described either the arm or read head has gone, i take it the manuf wont recover data in their lab, only replace and do nothing about your data yeah? | My System Specs | | System Manufacturer/Model Number Windows 7 Ultimate 64-bit OS Windows 7 Ultimate N 64-bit CPU AMD Black Edition - AMD Phenom X4 2.5 GHz Processor Motherboard Bio Star Memory 8GB DDR2 800MHZ BRANDED Graphics Card Palti NVIDIA GeForce GTX 460 Monitor(s) Displays 3D 23.6" & 22" Screen Resolution 1920x1080@120Hz PSU OCZ 600W StealthXStream PSU, PowerWhisper, Active PFC Hard Drives 313GB SAMSUNG SAMSUNG HD321KJ Internet Speed 22793 |
26 Jun 2011
|
| | W7 Professional x64 2,336 posts Portland, OR |
The read head going is the classic cause of the click of death, not a grinding. | My System Specs | | System Manufacturer/Model Number Pugh Technologies OS W7 Professional x64 CPU AMD Athlon II X3 445 Rana 3.10 GHz Motherboard MSI 870A-G54 Memory PNY XLR DDR3 1600 4x2GB Graphics Card NVIDIA GeForce GTS 450 (fermi) 1GB GDDR5 Sound Card Realtek ALC892 onboard Monitor(s) Displays ASUS VE205t, Viewsonic VX2035WM Screen Resolution 1600x900, 1600x1050 Keyboard Logitec 55 Mouse Razer Deathadder PSU Antec EarthWatts EA650 650W Case ThermalTake Armor A90 Mid Tower Cooling 3x 120mm in, 1x 120mm & 200mm out, self built hydro-cooler Hard Drives 977GB Hitachi Hitachi HDS721010CLA332
244GB Western Digital WDC WD2500AAJS-65B4A0
488GB Western Digital WDC WD5000AAJS-00A8B0
488GB Western Digital WDC WD5000AAKS-00UU3A0 Internet Speed 20 Mbps D/L, 9 Mbps U/L need to rescue corrupt(?) external hard drive problems? All times are GMT -5. The time now is 05:04 AM. | |