Poorly responsive mouse [Dell Inspiron 1721]


  1. Posts : 3
    Windows 7 x64
       #1

    Poorly responsive mouse [Dell Inspiron 1721]


    Hello !

    About two weeks ago, my girlfriend's laptop (Dell Inspiron 1721) running 7 x64 had the mouse poorly responding. Right after the boot, swiping on the touchpad barely moved it on the screen...just inch by inch...
    The system loads fine, if I press the Windows key for example it reacts immediately. The same goes if I connect an usb mouse; there, I can move it fine. After a while (from 5 minutes to an hour !) the touchpad will get responsive again.
    The problem occurs again when I wake up the system from sleep, although it sometimes doesn't.

    So after searching for a program interfering with the mouse, I decided to format the all thing. It seemed to work fine as I was reinstalling everything. Then I decided to apply Windows 7 updates. And bam, at the next reboot, the problem again.
    To me, it must be related to a Windows 7 update that messes everything. I really doubt it's a program as I barely reinstalled them, only classic stuffs that are not responsible as they were installed when things were fine (you know, Firefox, Comodo, Ashampoo, etc.). I'm trying to uninstall updates one by one but while uninstalling them does fix the issue, it's there again when I reboot.

    What should I do ? I know, I could format again but, if it's probably what I'm going to do, I would like to know if it happened to someone before and if we can identify the issue...

    Thanks ! :)
      My Computer


  2. Posts : 1,009
    Windows 7 Ultimate 64 bit SP1
       #2

    I suggest u to try these apps/driver at the mouse/keyboard section.
    Drivers & Downloads
      My Computer


  3. Posts : 3
    Windows 7 x64
    Thread Starter
       #3

    Oops, sorry I should have mentionnied it : it installed those drivers but no luck there...
      My Computer


  4. Posts : 1,009
    Windows 7 Ultimate 64 bit SP1
       #4

    How old is the laptop?
    Nowdays it is not a common problem, but at brand new gadgets, there can be a contact problem inside the laptop. just guessing..
    Maybe this contact problem is in connection with the temperature of the laptop, do some work on it to make it busy, then leave it idle for some minutes. See if there is a connection.
      My Computer


  5. Posts : 3
    Windows 7 x64
    Thread Starter
       #5

    Hmmm...weather was pretty hot lately and so was the laptop...that would be a lead yes...will explore this.

    What is weird is that it does work after a while...it's just inconsistent.

    Thanks !
      My Computer


  6. Posts : 1
    Windows 7 Ultimate x64
       #6

    cyber dragon


    OK i was just searching the web and well fell into this window
    i have a dell inspiron 1721 laptop

    your in luck i have a answer to this problem well not a big problem really
    windows 7 will install a default driver for the touch pad it will work under that
    driver OK but with problems about like a dog scratching fleas.

    but there is a driver that is for the alps touch pad made just for x64
    systems it is R157047 you can get it off the dell web site hope this helps
      My Computer


 

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