How to check what piece of hardware is broken


  1. Posts : 132
    7 Ultimate x64, Windows 7 Enterprise x64
       #1

    How to check what piece of hardware is broken


    How would I test which piece of hardware is broken: a sata to usb adapter or an internal harddrive? Sometimes, nothing is wrong at all. Other times, the harddrive keeps on disconnecting from my computer at random times, and im afraid it might destroy the platters from constantly stopping abruptly.

    i dont want to have to buy another adapter/hdd to test out what is wrong. I want to buy only one object and be sure its replacing the right object

    if this helps:
    power cable: many, so i think that all of my power cables are fine

    sata to usb cable: Newegg.com - SABRENT SATA-C35U Serial ATA (SATA) to USB 2.0 Cable Converter Adapter

    harddrive: Newegg.com - Western Digital Caviar Green WD20EARS 2TB 64MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
      My Computer


  2. Posts : 6,618
    W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
       #2

    I'm not certain that your problem is related to something that I read here on the forum recently or not. But WDC released a firmware patch for some drives, that would increase the amount of idle time before it would park the heads, reducing certain problems. I do not know that parking time would be involved with disconnections or not, and I failed to find exactly what I read. I do not think that this is exactly the patch mentioned, but it might help?

    New Release - Universal Firmware Updater for Smart... - Western Digital Community
      My Computer


  3. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #3

    How exactly is the problem HD connected ? By a USB to Sata adapter or by a direct Sata cable to the MB ?
      My Computer


  4. Posts : 132
    7 Ultimate x64, Windows 7 Enterprise x64
    Thread Starter
       #4

    The harddrive is connected to my laptop's usb port with the sata to usb connector.

    and @seekermeister: if my harddrive disconnects while updating, would that cause problems? also, my harddrive is encrypted, so would ANY and ALL programs that would require drive access during the update MUST be disabled . be a problem?
      My Computer


  5. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #5

    That is one USB / Sata adapter that I have not seen yet

    Can you test your combination on any other computers ?
      My Computer


  6. Posts : 26,869
    Windows 11 Pro
       #6

    If I am not mistaken, you can download a diagnostic program from Western digital to test the drive.
      My Computer


  7. Posts : 132
    7 Ultimate x64, Windows 7 Enterprise x64
    Thread Starter
       #7

    sorry for not replying sooner.

    i unfortunately only have my laptop with me, so i cant test my hdd on another computer. also, it turns out that i have a seagate hdd. its kept in a cage that covers its top, and i had thought that it was a wd hdd. sorry
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #8

    You can download Seagate's diagnostic tool, Sea tools here.
      My Computer


  9. Posts : 132
    7 Ultimate x64, Windows 7 Enterprise x64
    Thread Starter
       #9

    Suddenly everything is working again... i dont get it. i finally got seatools working, after not being able to use it every time i downloaded it before, and it shows the hdd working fine, so i guess its the cable...
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #10

    calccrypto said:
    Suddenly everything is working again... i dont get it. i finally got seatools working, after not being able to use it every time i downloaded it before, and it shows the hdd working fine, so i guess its the cable...
    That's a possibility. You'd be surprised how many times that happens.
      My Computer


 

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