Windows 7: How to check what piece of hardware is broken

calccrypto · 04 Jul 2011

How would I test which piece of hardware is broken: a sata to usb adapter or an internal harddrive? Sometimes, nothing is wrong at all. Other times, the harddrive keeps on disconnecting from my computer at random times, and im afraid it might destroy the platters from constantly stopping abruptly.

i dont want to have to buy another adapter/hdd to test out what is wrong. I want to buy only one object and be sure its replacing the right object

if this helps:
power cable: many, so i think that all of my power cables are fine

sata to usb cable: Newegg.com - SABRENT SATA-C35U Serial ATA (SATA) to USB 2.0 Cable Converter Adapter

harddrive: Newegg.com - Western Digital Caviar Green WD20EARS 2TB 64MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

seekermeister · 04 Jul 2011

I'm not certain that your problem is related to something that I read here on the forum recently or not. But WDC released a firmware patch for some drives, that would increase the amount of idle time before it would park the heads, reducing certain problems. I do not know that parking time would be involved with disconnections or not, and I failed to find exactly what I read. I do not think that this is exactly the patch mentioned, but it might help?

New Release - Universal Firmware Updater for Smart... - Western Digital Community

DocBrown · 04 Jul 2011

How exactly is the problem HD connected ? By a USB to Sata adapter or by a direct Sata cable to the MB ?

calccrypto · 04 Jul 2011

The harddrive is connected to my laptop's usb port with the sata to usb connector.

and @seekermeister: if my harddrive disconnects while updating, would that cause problems? also, my harddrive is encrypted, so would ANY and ALL programs that would require drive access during the update MUST be disabled . be a problem?

DocBrown · 04 Jul 2011

That is one USB / Sata adapter that I have not seen yet

Can you test your combination on any other computers ?

essenbe · 04 Jul 2011

If I am not mistaken, you can download a diagnostic program from Western digital to test the drive.

calccrypto · 06 Jul 2011

sorry for not replying sooner.

i unfortunately only have my laptop with me, so i cant test my hdd on another computer. also, it turns out that i have a seagate hdd. its kept in a cage that covers its top, and i had thought that it was a wd hdd. sorry

essenbe · 06 Jul 2011

You can download Seagate's diagnostic tool, Sea tools here.

calccrypto · 07 Jul 2011

Suddenly everything is working again...

i dont get it. i finally got seatools working, after not being able to use it every time i downloaded it before, and it shows the hdd working fine, so i guess its the cable...

essenbe · 07 Jul 2011

Quote: Originally Posted by calccrypto

Suddenly everything is working again...

i dont get it. i finally got seatools working, after not being able to use it every time i downloaded it before, and it shows the hdd working fine, so i guess its the cable...

That's a possibility. You'd be surprised how many times that happens.

Windows 7: How to check what piece of hardware is broken

How to check what piece of hardware is broken problems?