Solved How to check what piece of hardware is broken

calccrypto

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How would I test which piece of hardware is broken: a sata to usb adapter or an internal harddrive? Sometimes, nothing is wrong at all. Other times, the harddrive keeps on disconnecting from my computer at random times, and im afraid it might destroy the platters from constantly stopping abruptly.

i dont want to have to buy another adapter/hdd to test out what is wrong. I want to buy only one object and be sure its replacing the right object

if this helps:
power cable: many, so i think that all of my power cables are fine

sata to usb cable: Newegg.com - SABRENT SATA-C35U Serial ATA (SATA) to USB 2.0 Cable Converter Adapter

harddrive: Newegg.com - Western Digital Caviar Green WD20EARS 2TB 64MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
 

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7 Ultimate x64, Windows 7 Enterprise x64Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHzOCZ Gold 800 4GB, Some sort of RAM 4GBGeForce GT240, NVIDA NVS 3100M
Computer Manufacturer/Model Number
Self Built, Lenovo T410
OS
7 Ultimate x64, Windows 7 Enterprise x64
CPU
Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHz
Motherboard
ASUS P5Q Pro, Lenovo 2522DY1
Memory
OCZ Gold 800 4GB, Some sort of RAM 4GB
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GeForce GT240, NVIDA NVS 3100M
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H213H
Screen Resolution
1900 x 1080, 1440 x 900
Hard Drives
Seagate 2 Tb
Seagate 160 Gb
WD 750 Gb, HITACHI 500GB
PSU
ISO-450
Case
Sunbeam ACIII-T Transparent Clear Acrylic ATX Mid Tower
Cooling
Spin Q
Mouse
Logitec G600, Ultranav
Other Info
EDIMAX EW-7811Un Wireless Nano Adapter
I'm not certain that your problem is related to something that I read here on the forum recently or not. But WDC released a firmware patch for some drives, that would increase the amount of idle time before it would park the heads, reducing certain problems. I do not know that parking time would be involved with disconnections or not, and I failed to find exactly what I read. I do not think that this is exactly the patch mentioned, but it might help?

New Release - Universal Firmware Updater for Smart... - Western Digital Community
 

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DIY
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W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
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Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3
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ASRock 890FX Deluxe 4/**A8N-SLI
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2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS
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EVGA GTX460 SC/**EVGA 8800GTS
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Asus Xonar D2X/**Xonar D1
Monitor(s) Displays
Acer X233H, Dell E152FPc /**LG M237-WD
Screen Resolution
1920x1080 & 1024x768/**1980x1080
Hard Drives
WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black
PSU
CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000
Case
HAF922/**Antec 1040IIB
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3x200mm, 1x140 and 1x120mm/**5x80mm fans
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Logitech Media USB/**Saitek Eclipse
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Cordless Trackman Wheel/**Ditto
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How exactly is the problem HD connected ? By a USB to Sata adapter or by a direct Sata cable to the MB ?
 

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Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x6...AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200m...2gb, 4gb on the Ult 7600, 4gb on Technet RTM,...Draw my own Graphics, several nVidia cards
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built them myself, Science Experiments !
OS
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU
AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard
SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory
2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card(s)
Draw my own Graphics, several nVidia cards
Sound Card
on motherboard
Monitor(s) Displays
19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution
1280 x 1024, 1440 x 900, 1920 x 1080
Hard Drives
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
The harddrive is connected to my laptop's usb port with the sata to usb connector.

and @seekermeister: if my harddrive disconnects while updating, would that cause problems? also, my harddrive is encrypted, so would ANY and ALL programs that would require drive access during the update MUST be disabled . be a problem?
 

My Computer My Computer

At a glance

7 Ultimate x64, Windows 7 Enterprise x64Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHzOCZ Gold 800 4GB, Some sort of RAM 4GBGeForce GT240, NVIDA NVS 3100M
Computer Manufacturer/Model Number
Self Built, Lenovo T410
OS
7 Ultimate x64, Windows 7 Enterprise x64
CPU
Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHz
Motherboard
ASUS P5Q Pro, Lenovo 2522DY1
Memory
OCZ Gold 800 4GB, Some sort of RAM 4GB
Graphics Card(s)
GeForce GT240, NVIDA NVS 3100M
Monitor(s) Displays
H213H
Screen Resolution
1900 x 1080, 1440 x 900
Hard Drives
Seagate 2 Tb
Seagate 160 Gb
WD 750 Gb, HITACHI 500GB
PSU
ISO-450
Case
Sunbeam ACIII-T Transparent Clear Acrylic ATX Mid Tower
Cooling
Spin Q
Mouse
Logitec G600, Ultranav
Other Info
EDIMAX EW-7811Un Wireless Nano Adapter
That is one USB / Sata adapter that I have not seen yet :shock:

Can you test your combination on any other computers ?
 

My Computer My Computer

At a glance

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x6...AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200m...2gb, 4gb on the Ult 7600, 4gb on Technet RTM,...Draw my own Graphics, several nVidia cards
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built them myself, Science Experiments !
OS
Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
CPU
AMD fx8350 4ghz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G
Motherboard
SIS 755, ECS-K8M890M-M (Ult 7600), GigaByte & others
Memory
2gb, 4gb on the Ult 7600, 4gb on Technet RTM, 32gb on FX8350
Graphics Card(s)
Draw my own Graphics, several nVidia cards
Sound Card
on motherboard
Monitor(s) Displays
19" flat scr, 28" I-Inc widescr,22" Emprex Widescr, 23" Acer
Screen Resolution
1280 x 1024, 1440 x 900, 1920 x 1080
Hard Drives
6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
numerous extra 1tb, 2TB, 3Tb SATA HD's
A collection of ext HD Docks w/ HDs
PSU
430w, 550w, 600w, 700, 800, etc
Case
All Generic Full Towers
Cooling
Open Air & a few fans, some w/ colored LEDs
Keyboard
Compaq & Dell recycled from GoodWill
Mouse
Made in China Optical Wired Mouse
Internet Speed
Fast Cable InterNet
Antivirus
AVG Free on 24 different Desktops, NO Problems!
Browser
IE 8 is preferred, but use FireFox sometimes
Other Info
Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Sixteen computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere!
If I am not mistaken, you can download a diagnostic program from Western digital to test the drive.
 

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    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
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    32GB G Skill DDR4-3600
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    EVGA RTX 3080 FTW 3 Ultra
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    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
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    EVGA 850
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    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
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    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
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    24/1
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    ESET/MBAM Pro/SAS Pro
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    Chrome/ Firefox/ Edge
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    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
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    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
sorry for not replying sooner.

i unfortunately only have my laptop with me, so i cant test my hdd on another computer. also, it turns out that i have a seagate hdd. its kept in a cage that covers its top, and i had thought that it was a wd hdd. sorry
 

My Computer My Computer

At a glance

7 Ultimate x64, Windows 7 Enterprise x64Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHzOCZ Gold 800 4GB, Some sort of RAM 4GBGeForce GT240, NVIDA NVS 3100M
Computer Manufacturer/Model Number
Self Built, Lenovo T410
OS
7 Ultimate x64, Windows 7 Enterprise x64
CPU
Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHz
Motherboard
ASUS P5Q Pro, Lenovo 2522DY1
Memory
OCZ Gold 800 4GB, Some sort of RAM 4GB
Graphics Card(s)
GeForce GT240, NVIDA NVS 3100M
Monitor(s) Displays
H213H
Screen Resolution
1900 x 1080, 1440 x 900
Hard Drives
Seagate 2 Tb
Seagate 160 Gb
WD 750 Gb, HITACHI 500GB
PSU
ISO-450
Case
Sunbeam ACIII-T Transparent Clear Acrylic ATX Mid Tower
Cooling
Spin Q
Mouse
Logitec G600, Ultranav
Other Info
EDIMAX EW-7811Un Wireless Nano Adapter

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Suddenly everything is working again...:D:(:confused: i dont get it. i finally got seatools working, after not being able to use it every time i downloaded it before, and it shows the hdd working fine, so i guess its the cable...
 

My Computer My Computer

At a glance

7 Ultimate x64, Windows 7 Enterprise x64Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHzOCZ Gold 800 4GB, Some sort of RAM 4GBGeForce GT240, NVIDA NVS 3100M
Computer Manufacturer/Model Number
Self Built, Lenovo T410
OS
7 Ultimate x64, Windows 7 Enterprise x64
CPU
Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHz
Motherboard
ASUS P5Q Pro, Lenovo 2522DY1
Memory
OCZ Gold 800 4GB, Some sort of RAM 4GB
Graphics Card(s)
GeForce GT240, NVIDA NVS 3100M
Monitor(s) Displays
H213H
Screen Resolution
1900 x 1080, 1440 x 900
Hard Drives
Seagate 2 Tb
Seagate 160 Gb
WD 750 Gb, HITACHI 500GB
PSU
ISO-450
Case
Sunbeam ACIII-T Transparent Clear Acrylic ATX Mid Tower
Cooling
Spin Q
Mouse
Logitec G600, Ultranav
Other Info
EDIMAX EW-7811Un Wireless Nano Adapter
Suddenly everything is working again...:D:(:confused: i dont get it. i finally got seatools working, after not being able to use it every time i downloaded it before, and it shows the hdd working fine, so i guess its the cable...

That's a possibility. You'd be surprised how many times that happens.
 

My Computers My Computers

  • At a glance

    Windows 11 ProRyzen 9 5900X32GB G Skill DDR4-3600EVGA RTX 3080 FTW 3 Ultra
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • At a glance

    Windows 11 ProIntel Ultra 9 288V32 GB LPDDR5X 8533
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
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