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Windows 7 - HELP.. USB Ports Still Powered on Even When PC Switched off |
07-08-2011
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#1 | | |
HELP.. USB Ports Still Powered on Even When PC Switched off Hi, this is my first post on this forum and i created an account solely for seeking help on this subject for which i couldn't find a solution anywhere on the internet. Recently, i've been facing this strange problem that whenever i turn off my laptop, the mouse connected to one of my USB ports is still powered on EVEN THOUGH my laptop is turned off and it's not charging which means power is still being supplied to ALL the USB ports as i tried plugging in my mouse to a different USB port and yet same results.
Here are my specs:
Win 7 Premium (32bit) OS
4 gb ram, intel core i3 2.13 GHz
Laptop model: Compaq CQ41 227 TX
I think that to fix the issue, something needs to be changed in the BIOS settings in the boot up screen but i couldn't find out what to do so please give me a step by step solution with detailed explanation to resolve this issue.
Thanks.
| My System Specs | | |
07-08-2011
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#2 | | Windows 7 Home Premium SP1 |
Could this be a wireless mouse with a USB dangle? If so, it probably has a battery and an on/off switch. | My System Specs | | System Manufacturer/Model Number Dell Inspiron 580s OS Windows 7 Home Premium SP1 CPU i3 Memory 6 GB Graphics Card ATI Radeon |
07-08-2011
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#3 | | |

Quote: Originally Posted by gini Could this be a wireless mouse with a USB dangle? If so, it probably has a battery and an on/off switch. Nope, it's a wired USB mouse. | My System Specs | | |
07-08-2011
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#4 | | |
Hello Sam, welcome to SF!
Let's check a couple of things first:
1. when you say USB is still powered... is that also the case when the external powerline/adapter is not connected to the LT?
2. Are you positively sure your LT is powered off ... and not sleeping or hibernating?
3. Have you checked your powerplan and device manager settings (for usb and the ketboard/mouse) on the energy settings + teh switches for letting them wake up the LT? | My System Specs | | System Manufacturer/Model Number custom build OS Windows 7 64b Ultimate CPU I7-2600 3.40GHz - testing various OC levels.. Motherboard ASUS Sabretooth Memory 2x 4Gb DDR3/1333 Graphics Card GTX570 - testing OC levels Sound Card motherboard 7.1 DIG. Monitor(s) Displays 2x Ilyama 24" E2409HDS-B1 2ms/DVI Screen Resolution 1920 x 1080 Keyboard Logitech G110 Mouse Logitech G700 PSU Corsair Pro HX850W Cooling Coolermaster Hyper V8 Hard Drives 120 GB Intel Elmcrest SSD
1 TB SATAII 7200RPM/32MB
External 2TB USB3 Internet Speed 25Mb Other Info CPU: 7,7 RAM: 7,7 GTX: 7,9 GTX 3D : 7,9 SSD 7,6
Overall 7,6 ...... now to speed up the SSD... ;)
Also use a Dell XPS M1710 on Vista 32b
Asus LT on Vista 32
3 older machines still doing fine on Linux/ubuntu but not used much anymore... |
07-08-2011
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#5 | | Windows 7 Ultimate x64 RTM + SP1 |
Hi Sam,
Welcome to the forums.
Does your power supply have a on/off switch on the back of your computer.
If so, this is normal and is nothing to worry about really but you canh turn that switch off if you wish, just remeber to switch it back on before turning your PC on.
This happens because some USB ports allow power to continue going thorugh to them which is very handy if you charge a mobile or MP3 device using the PC, this way it can carry on charging those devices whilst the PC is off.
If you unplug you mouse after the pc has shut off and then plug it back in again, in some cases it should'nt turn back on till you turn the PC back on but if it does turn back on then again, like i said, don't worry.
Hope this helps to explain your query.
Lucky | My System Specs | | System Manufacturer/Model Number The HAFmeister (Custom) OS Windows 7 Ultimate x64 RTM + SP1 CPU Intel Core i7 950 3.06GHZ (OC'd to 3.99Ghz) Motherboard Asus Rampage III Extreme x58 SATA 6GB & USB 3.0 Memory 6GB OCZ Reaper HPC Edition PC3-16000 (set 1606Mhz 8-8-8-26) Graphics Card EVGA Nvidia Geforce GTX 570 Sound Card Creative SB X-Fi Titanium Fatal1ty Professional Series Monitor(s) Displays Samsung SM2433BW 24" Widescreen Monitor Screen Resolution 1920x1200 Keyboard Logitech G510 Mouse Logitech G9 Gaming Mouse PSU Thermaltake Toughpower 1200w (Modular) Case CoolerMaster HAF-932 Cooling Zalman Reserator XT and ZM-WB5 Plus - GPU uses Stock coolers Hard Drives Western Digital Caviar Black 500GB 32Mb Buffer SATA II
Western Digital Caviar Black 750GB 32Mb Buffer SATA II
Western Digital Caviar Blue 500GB 16Mb Buffer SATA II
Western Digital My Book Essential Edition 750GB USB
Samsung Spinpoint 2TB SATA II Internet Speed 3MB Profile - 350-400kbs (Real-Speed) Other Info IcyBox Hot-Swap Bay,
Logitech G27 Steering Wheel,
Xbox 360 Wirless Elite Controller with Microsoft Reciever and
Play & Charge Kit,
Belkin USB Wireless Adaptor,
GAME Generic Controller (Playstation Looky-Likey),
Epson SX125 All-in-One. |
07-08-2011
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#6 | | Windows 7 Ultimate x64 RTM + SP1 |
Ah, just re read your post, and noticed you are running a leptop, try unplugging the power adaptor or as MvdB said, check your power settings.
Lucky | My System Specs | | System Manufacturer/Model Number The HAFmeister (Custom) OS Windows 7 Ultimate x64 RTM + SP1 CPU Intel Core i7 950 3.06GHZ (OC'd to 3.99Ghz) Motherboard Asus Rampage III Extreme x58 SATA 6GB & USB 3.0 Memory 6GB OCZ Reaper HPC Edition PC3-16000 (set 1606Mhz 8-8-8-26) Graphics Card EVGA Nvidia Geforce GTX 570 Sound Card Creative SB X-Fi Titanium Fatal1ty Professional Series Monitor(s) Displays Samsung SM2433BW 24" Widescreen Monitor Screen Resolution 1920x1200 Keyboard Logitech G510 Mouse Logitech G9 Gaming Mouse PSU Thermaltake Toughpower 1200w (Modular) Case CoolerMaster HAF-932 Cooling Zalman Reserator XT and ZM-WB5 Plus - GPU uses Stock coolers Hard Drives Western Digital Caviar Black 500GB 32Mb Buffer SATA II
Western Digital Caviar Black 750GB 32Mb Buffer SATA II
Western Digital Caviar Blue 500GB 16Mb Buffer SATA II
Western Digital My Book Essential Edition 750GB USB
Samsung Spinpoint 2TB SATA II Internet Speed 3MB Profile - 350-400kbs (Real-Speed) Other Info IcyBox Hot-Swap Bay,
Logitech G27 Steering Wheel,
Xbox 360 Wirless Elite Controller with Microsoft Reciever and
Play & Charge Kit,
Belkin USB Wireless Adaptor,
GAME Generic Controller (Playstation Looky-Likey),
Epson SX125 All-in-One. |
07-08-2011
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#7 | | |

Quote: Originally Posted by Luckystar Hi Sam,
Welcome to the forums.
Does your power supply have a on/off switch on the back of your computer.
If so, this is normal and is nothing to worry about really but you canh turn that switch off if you wish, just remeber to switch it back on before turning your PC on.
This happens because some USB ports allow power to continue going thorugh to them which is very handy if you charge a mobile or MP3 device using the PC, this way it can carry on charging those devices whilst the PC is off.
If you unplug you mouse after the pc has shut off and then plug it back in again, in some cases it should'nt turn back on till you turn the PC back on but if it does turn back on then again, like i said, don't worry.
Hope this helps to explain your query.
Lucky Hi Lucky, I think his worry is that he has a LT, not a DT, and is worried the usb power might unload battery power when the LT is off...
Cheers,
Mark | My System Specs | | System Manufacturer/Model Number custom build OS Windows 7 64b Ultimate CPU I7-2600 3.40GHz - testing various OC levels.. Motherboard ASUS Sabretooth Memory 2x 4Gb DDR3/1333 Graphics Card GTX570 - testing OC levels Sound Card motherboard 7.1 DIG. Monitor(s) Displays 2x Ilyama 24" E2409HDS-B1 2ms/DVI Screen Resolution 1920 x 1080 Keyboard Logitech G110 Mouse Logitech G700 PSU Corsair Pro HX850W Cooling Coolermaster Hyper V8 Hard Drives 120 GB Intel Elmcrest SSD
1 TB SATAII 7200RPM/32MB
External 2TB USB3 Internet Speed 25Mb Other Info CPU: 7,7 RAM: 7,7 GTX: 7,9 GTX 3D : 7,9 SSD 7,6
Overall 7,6 ...... now to speed up the SSD... ;)
Also use a Dell XPS M1710 on Vista 32b
Asus LT on Vista 32
3 older machines still doing fine on Linux/ubuntu but not used much anymore... |
07-08-2011
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#8 | | |

Quote: Originally Posted by MvdB Hello Sam, welcome to SF!
Let's check a couple of things first:
1. when you say USB is still powered... is that also the case when the external powerline/adapter is not connected to the LT?
2. Are you positively sure your LT is powered off ... and not sleeping or hibernating?
3. Have you checked your powerplan and device manager settings (for usb and the ketboard/mouse) on the energy settings + teh switches for letting them wake up the LT? I find it strange that when the laptop is off and charging cable is plugged in, then it behaves normally (USB not powered) but as soon as i remove the charging cable, the USB ports become powered on. I can't keep the laptop charging forever.. please help.
EDIT: Just checked the power options and nothing helpful there it just says some USB selective suspend setting, which is enabled for both the cases (on battery and charging). I'm pretty sure it has nothing to do with the power plan settings as i've been using the same plan settings since a long time but this thing happened only recently. | My System Specs | | |
07-08-2011
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#9 | | |

Quote: Originally Posted by sam411044 
Quote: Originally Posted by MvdB Hello Sam, welcome to SF!
Let's check a couple of things first:
1. when you say USB is still powered... is that also the case when the external powerline/adapter is not connected to the LT?
2. Are you positively sure your LT is powered off ... and not sleeping or hibernating?
3. Have you checked your powerplan and device manager settings (for usb and the ketboard/mouse) on the energy settings + teh switches for letting them wake up the LT? I find it strange that when the laptop is off and charging cable is plugged in, then it behaves normally (USB not powered) but as soon as i remove the charging cable, the USB ports become powered on. I can't keep the laptop charging forever.. please help. I doubt that any noticeable amount of power would be drawn in this situation
You could go to Device Manager, USB and right click on the USB hubs, select properties, Power Management and ensure there is a tick in the box Allow the computer to turn off this device to save power, on the down side you may find that the ports get switched off when you are using the laptop. | My System Specs | | System Manufacturer/Model Number Something I threw together OS Windows 7 Ultimate x64 CPU Intel Core i7-2600K Motherboard Asus P8P67 Memory 16 GB G Skill F3-10666 CL9D-4GBRL Graphics Card ATI Radeon HD 6870 Sound Card ATI Radeon HDMI / Realtek ALC892 Monitor(s) Displays 2 x 22" standard monitors / LG32LC56v TV to watch films Screen Resolution 1920 x1080 Keyboard Microsoft Comfort Curve Keyboard 2000 Mouse Hama M3110 / Logitech M305 PSU Thermaltake Toughpower Cable Management 750W Case Antec 300 Cooling Noctua NH-U12P SE2 and 5 120mm Case fans Hard Drives 2 x OCZ Vertex2 111.79GB
3 x Samsung103SJ
1 x Samsung103UJ
1 x WD3200BEVT
1 x Hitachi5K320-160 Internet Speed 16000 Other Info I have also used Fedora, Suse, Ubuntu Linux
And all other Windows from 95 to date except ME |
07-08-2011
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#10 | | Windows 7 X64 Professional/Windows 8 |
You may want to check and see if you have an app charger application installed. Some computers do so that you can charge your smart phone or ipod even if the computer is off. | My System Specs | | System Manufacturer/Model Number Home Brew - Always under construction OS Windows 7 X64 Professional/Windows 8 CPU intel i7-2600K Motherboard Asus P8Z68 V-Pro/GEN 3 Memory 8GB G.Skill Sniper DDR3-2133 (2X4GB) Graphics Card EVGA 670 2GB Sound Card Asus Xonar Monitor(s) Displays Asus 24" LCD VW246H Screen Resolution 1920X1080 Keyboard Logitech G510 Mouse Logitech G500/Logitech Wireless PSU CORSAIR HX850W Case Cooler Master HAF X Cooling Corsair H100 w/ 4 noctua fans in push/pull. Hard Drives Crucial M4 128GB,Crucial M4 64GB,Samsung HD103SJ 1TB, 1TB WD FAEX,Samsung 1.5TB, EXTERNAL HD- 2X Rosewill case esata w/ 1TB Samsung spinpoints & Black X esata 1TB Spinpoint, Rosewill USB 3.0 dock 1TB Spinpoint, Seagate GOFlex Pro 500GB & 750GB USB Internet Speed Foot Messenger speed Other Info 2nd Computer- Samsung RF711-SO1 17" Laptop i5-2310M, 8GB DDR3-1333, Crucial M4 and OCZ vertex2, Nvidia GT540M.Win 7 HP X64. HELP.. USB Ports Still Powered on Even When PC Switched off problems? All times are GMT -5. The time now is 10:15 AM. |  |