Problem with wireless network card

Hey guys,

I recently bought a TP-LINK TL-WN350GD wireless network card, inserted it into a PCI-E slot and installed the drivers, but can't seem to get it to work. It appears in Device Manager as 'Atheros AR5007G Wireless Network Adapter' and apparently 'this device is working properly', but infuriatingly it won't detect any wireless networks. I've tried using the drivers that Windows 7 installed automatically and also the drivers that came on the disk with it, but all to no avail. When I troubleshoot the card, I get the message that 'there might be a problem with the driver for the Wireless Network Connection 2 adapter', but this is all I can find. It's especially irritating as I picked the (admittedly lower-end) card because it's definitely compatible with Windows 7 (I already tried one which wasn't).

My PC has Windows 7 64-bit, has an AMD Athlon 4600 dual core CPU and 2 gigs of RAM. I can give more detailed information if you need it.

Any suggestions?

Thanks.

Hi Duckula, welcome to sevenforums. You need to give us a bit more info such as router type and how you have it configured.

wilywombat said:

Hi Duckula, welcome to sevenforums. You need to give us a bit more info such as router type and how you have it configured.

Thanks for the reply. My router is a D-Link DIR-615, but I don't know what you mean by how it's configured. Is there something I can copy and paste from some command/program that can provide you with more info on the configuration?

Thanks.

Did you buy the router new or secondhand? Either way you need to follow the setup exactly as in the manual. If you don't have a copy, go here:- ftp://ftp.dlink.co.uk/dir_products/dir-615/DIR-615_Manual.pdf and download a copy. You will need to get the setup settings from your Internet Service Provider(ISP) and put them in at the correct places according to the setup.

wilywombat said:

Did you buy the router new or secondhand? Either way you need to follow the setup exactly as in the manual. If you don't have a copy, go here:- ftp://ftp.dlink.co.uk/dir_products/dir-615/DIR-615_Manual.pdf and download a copy. You will need to get the setup settings from your Internet Service Provider(ISP) and put them in at the correct places according to the setup.

We bought the router new a few months ago, but I don't think that the router's the problem, as other machines, e.g. my laptop, can easily connect to the network without any problems.

How is the router configured refers to how your wireless network is configured...what type of security, passcode, etc.

DeaconFrost said:

How is the router configured refers to how your wireless network is configured...what type of security, passcode, etc.

The network works fine. We do have a passcode on it, but surely if that were the issue then it would at least appear when I search for networks?

You could try going to control panel/system/device manager and delete the network card and reboot. The system should then "discover the network card and then try and set it up from scratch.

wilywombat said:

You could try going to control panel/system/device manager and delete the network card and reboot. The system should then "discover the network card and then try and set it up from scratch.

I just tried that, and it rediscovered the card and installed some drivers, but it still won't detect any networks. It's odd, as I tried my father's wireless card and it worked almost straight away, but annoyingly he wanted his card back, and so I ordered this card, and I can't seem to get it to work. Any other ideas?

Try that card in another PC. It doesn't happen very often but you may have gotten a dud right out of the box. If I couldn't get it to work in another PC I think I'd return it as defective.