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Windows 7: Synaptics driver issues Sony VGN-FZ11E

21 Jul 2011   #1
Vlad T

Windows 7 Enterprise x 32
 
 
Synaptics driver issues Sony VGN-FZ11E

Hi everybody,

I am running a Sony VGN-FZ11E Laptop, installed Windows 7 32bit, found all the drivers needed except for the one for my touch pad. I have tried Synaptics drivers but after installation my keyboard crashes an wouldn't allow any typing. Could anyone help me please.

Thank you


My System SpecsSystem Spec
21 Jul 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

are you sure the model number ends in E?
I can't seem to find any reference to it on sony's site.
They only allow for
L,M,S,Z

I can find reviews for the E model just nothing on sony's site about it.
Anyhow see what the detect my model thing turns up on you.
Sony eSupport - dash™ Personal Internet Viewer - Select Your Model

Anyhow that's where I would be looking for the updated driver for that one.
Sounds like the generic synaptics one isn't working with that laptop.
My System SpecsSystem Spec
21 Jul 2011   #3
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I found this,
Quote:
Go to C:\Program Files\Sony\Setting Utility Series and run VCCPointingDevice.exe. Untick the “Enable” checkbox and voila – this would disable the touchpad. You could create a shortcut to the file above for easy access!

To get to the executable without a mouse, press {Windows-Key]-E, then use the tab key and the arrow key to navigate through Windows Explorer. Just highlight the file and click {Enter} to launch it.

To enable the touchpad you need to run the same executable and tick the “Enable” checkbox.
On this forum Sony Vaio VGN-FS840W touchpad problem- how to re-enable?
My System SpecsSystem Spec
21 Jul 2011   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Did I misunderstand I thought we were trying to fix it not turn it off.
My System SpecsSystem Spec
21 Jul 2011   #5
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Enable is the last line of the quote.
My System SpecsSystem Spec
21 Jul 2011   #6
whest

XP, Vista, W7 64bit Home Premium
 
 

There are some touch pad drivers on this link - ftp://ftp.vaio-link.com/PUB/VAIO/ORIGINAL/

You may need to install the driver in compatibility mode if it wont install normally:

To install a driver/program in compatibility mode - right click the setup.exe file - click properties - click compatibility - check run in compatibility with vista/etc - check run as administrator - leave the rest blank. Start setup.exe and install.
My System SpecsSystem Spec
22 Jul 2011   #7
Vlad T

Windows 7 Enterprise x 32
 
 

Guys,

Thank you for your quick answers and I really appreciate it, still none of the above are working. After installing the driver my keyboard is getting numb, guess I have to live w/o the Synaptics Scribe. Once again thank you.

@ Maguscreed - yes the termination is the letter E. It is a model for SE Europe and Sony Vaio doses not offer any kind of support for this model. Since it was preinstalled with Microsoft Vista a lot of drivers were custom made for this model, such a a shame isn't it, guess I should write them a letter...thanks a lot.

Regards,
Vlad
My System SpecsSystem Spec
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 Synaptics driver issues Sony VGN-FZ11E




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