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Windows 7: hard disk problem

02 Aug 2011   #1
bagavan

Windows 8 Professional x64
 
 
hard disk problem

I purchases a seagate go flex 1 TB external hard disk..When I connect it to my laptop I can feel the spinning but my laptop is unable to recognize it.what should I do?


My System SpecsSystem Spec
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02 Aug 2011   #2
dorian hawkmoon

Windows 7 Ultimate (x64) SP1
 
 

Have you tried plugging into another computer? That's the first step; an up-to-date pc should do. But always use back panel usb ports, front panel usb ports are no good.
My System SpecsSystem Spec
02 Aug 2011   #3
adieitan96

Windows 8 Pro x64
 
 

have u installed the driver?
My System SpecsSystem Spec
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02 Aug 2011   #4
bagavan

Windows 8 Professional x64
 
 

Quote   Quote: Originally Posted by dorian hawkmoon View Post
Have you tried plugging into another computer? That's the first step; an up-to-date pc should do. But always use back panel usb ports, front panel usb ports are no good.
My Pc is upto date..
My System SpecsSystem Spec
02 Aug 2011   #5
TheReaper

Windows 7 Ultimate x64
 
 

Try assigning a drive letter to it in disk management: right click on it and select assign drive letter. If it doesnt work post a screen shot of disk management.
My System SpecsSystem Spec
02 Aug 2011   #6
dorian hawkmoon

Windows 7 Ultimate (x64) SP1
 
 

Ok, because drivers are often culprits. Have you tried another pc, that was my point, because the first step should be if the HDD is being detected on another pc, Seagate externals have a problem of being faulty from the start!
My System SpecsSystem Spec
02 Aug 2011   #7
bagavan

Windows 8 Professional x64
 
 

Quote   Quote: Originally Posted by TheReaper View Post
Try assigning a drive letter to it in disk management: right click on it and select assign drive letter. If it doesnt work post a screen shot of disk management.
first of all it is not detected...


Attached Thumbnails
-hdd.png  
My System SpecsSystem Spec
02 Aug 2011   #8
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

How long are you giving the system to recognise the external drive?

Are you using a USB port or e-sata?

Is the drive seen in device manager and/or the BIOS?

Have you tried a different cable?
My System SpecsSystem Spec
02 Aug 2011   #9
bagavan

Windows 8 Professional x64
 
 

Quote   Quote: Originally Posted by seavixen32 View Post
How long are you giving the system to recognise the external drive?

Are you using a USB port or e-sata?

Is the drive seen in device manager and/or the BIOS?

Have you tried a different cable?
about 5 min..
No it is not seen either in the BIOS/device manager
Yes.I have tried..
My System SpecsSystem Spec
02 Aug 2011   #10
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Well, if it's not seen in the BIOS or Device Manager, Windows certainly won't see it.

Either the drive is faulty or you need to install drivers for it, which you should be able to get from Seagate support.

Downloads: Hard Drive Installation & Computer/PC Diagnostic Software | Seagate
My System SpecsSystem Spec
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 hard disk problem




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