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Windows 7: Major DVD Burner Issues

03 Aug 2011   #1

Ubuntu 12.10
 
 
Major DVD Burner Issues

Hi,

Some of you might know of my problem with my DVD burner. Let me tell you and explain the situation and problem in full.

When in Windows 7 on my system specs computer, when I insert any disks, empty or not, most of them appear as if nothing was inserted. Although its strange, any disc with data does not show, but only a few empty DVD's showed up... I tried burning data to it, but then I cannot see it anymore. When trying to use the BIOS to boot up the Windows 7 retail disc, it fails, just keeps trying for 5 minutes then just moves on to boot up the OS on the Internal HDD. I have also tried booting up an Ubuntu 10.10 CD, which also results in the same issue. I then tried loading Ubuntu 11.04 from a USB stick, and then inserted the Ubuntu 10.10 CD. It worked and showed up. I then tried inserting the Windows 7 DVD, but nothing showed up. I also tried inserting some empty DVD's which, if I recall correctly, most showed up. This is driving me nuts as I need to use the DVD reader to install OS's, boot up Ubuntu, install games, app's ect...

Help and suggestions would be really appreciated.

Thanks,
Slasher

My System SpecsSystem Spec
.

03 Aug 2011   #2

Windows 7 Ultimate x64
 
 

This sounds similar to a problem on my friend had on his desktop PC. He tried many different things; cleaning the lens, testing it in another PC, upgrading firmware, but in the end realised that it was broken & beyond repair and bought a new one.
My System SpecsSystem Spec
03 Aug 2011   #3

Ubuntu 12.10
 
 

So I should go and get a new one? If so, should I send it to HP and let them replace it themselves, or should I buy one and replace it myself (I'm not on warranty).
My System SpecsSystem Spec
.


03 Aug 2011   #4

Windows 7 Ultimate x64
 
 

They're cheap to buy new these days, so getting a new one would be best IMO.
My System SpecsSystem Spec
03 Aug 2011   #5

Ubuntu 12.10
 
 

Could you suggest me a good quality one from Amazon? (BTW, I am using a laptop so I need a slimline...)
My System SpecsSystem Spec
03 Aug 2011   #6

Windows 7 Home Premium 64 bit SP1
 
 

One other thing first, although getting a new one may be your only choice.

Remove and re-install your cables going to and from the burner and if you have another cable try it as well.
My System SpecsSystem Spec
03 Aug 2011   #7

Ubuntu 12.10
 
 

Its a laptop... Can I still do this?
My System SpecsSystem Spec
03 Aug 2011   #8

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

As you talking about a Notebook, the bezel on the DVD drive will need to suit the HP notebook.
My System SpecsSystem Spec
03 Aug 2011   #9

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
03 Aug 2011   #10

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by SlasherIT View Post
Hi,

Some of you might know of my problem with my DVD burner. Let me tell you and explain the situation and problem in full.

When in Windows 7 on my system specs computer, when I insert any disks, empty or not, most of them appear as if nothing was inserted. Although its strange, any disc with data does not show, but only a few empty DVD's showed up... I tried burning data to it, but then I cannot see it anymore. When trying to use the BIOS to boot up the Windows 7 retail disc, it fails, just keeps trying for 5 minutes then just moves on to boot up the OS on the Internal HDD. I have also tried booting up an Ubuntu 10.10 CD, which also results in the same issue. I then tried loading Ubuntu 11.04 from a USB stick, and then inserted the Ubuntu 10.10 CD. It worked and showed up. I then tried inserting the Windows 7 DVD, but nothing showed up. I also tried inserting some empty DVD's which, if I recall correctly, most showed up. This is driving me nuts as I need to use the DVD reader to install OS's, boot up Ubuntu, install games, app's ect...

Help and suggestions would be really appreciated.

Thanks,
Slasher
Hi Slasher, I tend to agree with commodore pet post #6 It is just a case of undoing one screw on the underside of the laptop and gently prising the dvd drive out of its apperture and re seating it back in many times this as been proved to be the answer to this type of issue
My System SpecsSystem Spec
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