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Windows 7 - Where to fix harddrive? |
08-04-2011
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#1 | | 7 Ultimate x64, Windows 7 Enterprise x64 |
Where to fix harddrive? Does anyone know of any company that fixes harddrives? my harddrives platters and everything are fine. its just that my sata port decided to melt off, and now sata cables will not stay connected to it. i just lost a bunch of data, and the broken harddrive happens to have a copy of it, but since i cant access it, it cant get the data | My System Specs | | System Manufacturer/Model Number Self Built, Lenovo T410 OS 7 Ultimate x64, Windows 7 Enterprise x64 CPU Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHz Motherboard ASUS P5Q Pro, Lenovo 2522DY1 Memory OCZ Gold 800 4GB, Some sort of RAM 4GB Graphics Card GeForce GT240, NVIDA NVS 3100M Monitor(s) Displays H213H Screen Resolution 1900 x 1080, 1440 x 900 Mouse Logitec G9x, Ultranav PSU ISO-450 Case Sunbeam ACIII-T Transparent Clear Acrylic ATX Mid Tower Cooling Spin Q Hard Drives Seagate 2 Tb
Seagate 160 Gb
WD 750 Gb, HITACHI 500GB Other Info EDIMAX EW-7811Un Wireless Nano Adapter |
08-04-2011
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#2 | | Windows7 Pro 64bit SP-1; Windows XP Pro 32bit |
Send it back to the manufacturer. Visit the web site of the maker leave "support" a contact message with the problem.
They should give you a price and shipping instructions.
Worth a try.
Mike | My System Specs | | System Manufacturer/Model Number Hopalong/ Godzilla OS Windows7 Pro 64bit SP-1; Windows XP Pro 32bit CPU Intel Core i7-870 Lynnfield 2.93GHz LGA 1156 95W Quad-Core Motherboard ASUS P7P55D-E PRO Memory 8GB@1400MHz Crucial Ballistix DDR3-1600 4x2GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 1GB 256-bit GDDR5 Sound Card VIA Onboard Monitor(s) Displays Samsung SyncMaster 941BW 19"ws Screen Resolution 1440x900 Keyboard Logitech K-320 PSU COOLER MASTER Silent Pro RS850-AMBAJ3-US 850W Modular Case COOLER MASTER HAF 932 RC-932-KKN5-GP Black Cooling Scythe "Mugen-2 Rev.B" (2 ScytheKaze-Jyuni PWM fans) Hard Drives Intel 320 120GB SSD
Western Digital Caviar Black WD7501AALS 750GB 7200 RPM SATA 3.0Gb/s
Western Digital Caviar Black WD6401AALS 640GB 7200 RPM SATA 3.0Gb/s |
08-04-2011
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#3 | | W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE |
I have a Seagate drive which has a similar problem, in that I broke a piece off the SATA data connector on the drive, so Seagate wouldn't replace it. Since I tried replacing the logic board caused the drive not to work, I put it into my external case, and since it can't fall off there, it works as it should...just another possibility. | My System Specs | | System Manufacturer/Model Number DIY OS W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE CPU Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3 Motherboard ASRock 890FX Deluxe 4/**A8N-SLI Memory 2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS Graphics Card EVGA GTX460 SC/**EVGA 8800GTS Sound Card Asus Xonar D2X/**Xonar D1 Monitor(s) Displays Acer X233H, Dell E152FPc /**LG M237-WD Screen Resolution 1920x1080 & 1024x768/**1980x1080 Keyboard Logitech Media USB/**Saitek Eclipse Mouse Cordless Trackman Wheel/**Ditto PSU CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000 Case HAF922/**Antec 1040IIB Cooling 3x200mm, 1x140 and 1x120mm/**5x80mm fans Hard Drives WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black Internet Speed 3.3Mbps Other Info SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig) |
08-04-2011
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#4 | | 7 Ultimate x64, Windows 7 Enterprise x64 |
Ill contact seagate later. i dont know if they will fix an original 1.5 tb barracuda. i have been offered a board, but i dont know how to replace it, and i dont want to do it myself for the first time and mess something up. from looking at my harddrive, i dont believe i have the screwdriver bit to unscrew the board in any case | My System Specs | | System Manufacturer/Model Number Self Built, Lenovo T410 OS 7 Ultimate x64, Windows 7 Enterprise x64 CPU Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHz Motherboard ASUS P5Q Pro, Lenovo 2522DY1 Memory OCZ Gold 800 4GB, Some sort of RAM 4GB Graphics Card GeForce GT240, NVIDA NVS 3100M Monitor(s) Displays H213H Screen Resolution 1900 x 1080, 1440 x 900 Mouse Logitec G9x, Ultranav PSU ISO-450 Case Sunbeam ACIII-T Transparent Clear Acrylic ATX Mid Tower Cooling Spin Q Hard Drives Seagate 2 Tb
Seagate 160 Gb
WD 750 Gb, HITACHI 500GB Other Info EDIMAX EW-7811Un Wireless Nano Adapter |
08-04-2011
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#5 | | W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE |
Whether Seagate will fix the drive depends on whether it is in warranty, and that they believe that the drive is the cause of the problem. When you said that the SATA port melted off, was there anything outside of the drive that might have caused it? Replacing the logic board is ultra simple, and the screw driver is no problem...it is a T6 torx, which is readily available either locally or online. Like I said, simply replacing the board may or may not work, but if it does, it will require an exact match, not just any board from any drive, nor even just one from the same model, since some models have multiple boards used.
If you can make a temporary connection, using tape or something to keep the cable connected to the drive, then at least you could recover the data from it. | My System Specs | | System Manufacturer/Model Number DIY OS W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE CPU Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3 Motherboard ASRock 890FX Deluxe 4/**A8N-SLI Memory 2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS Graphics Card EVGA GTX460 SC/**EVGA 8800GTS Sound Card Asus Xonar D2X/**Xonar D1 Monitor(s) Displays Acer X233H, Dell E152FPc /**LG M237-WD Screen Resolution 1920x1080 & 1024x768/**1980x1080 Keyboard Logitech Media USB/**Saitek Eclipse Mouse Cordless Trackman Wheel/**Ditto PSU CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000 Case HAF922/**Antec 1040IIB Cooling 3x200mm, 1x140 and 1x120mm/**5x80mm fans Hard Drives WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black Internet Speed 3.3Mbps Other Info SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig) |
08-04-2011
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#6 | | 7 Ultimate x64, Windows 7 Enterprise x64 |
uh-oh my harddrive is from when 1.5 tb harddrives first came out, 2 or 3 years ago. i honestly dont know why the plastic melted off. i kept it in a well ventilated place that was always cool. the harddrive itself, however, does get very hot. i did manage to pull some of the data, but only a small portion of it got through | My System Specs | | System Manufacturer/Model Number Self Built, Lenovo T410 OS 7 Ultimate x64, Windows 7 Enterprise x64 CPU Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHz Motherboard ASUS P5Q Pro, Lenovo 2522DY1 Memory OCZ Gold 800 4GB, Some sort of RAM 4GB Graphics Card GeForce GT240, NVIDA NVS 3100M Monitor(s) Displays H213H Screen Resolution 1900 x 1080, 1440 x 900 Mouse Logitec G9x, Ultranav PSU ISO-450 Case Sunbeam ACIII-T Transparent Clear Acrylic ATX Mid Tower Cooling Spin Q Hard Drives Seagate 2 Tb
Seagate 160 Gb
WD 750 Gb, HITACHI 500GB Other Info EDIMAX EW-7811Un Wireless Nano Adapter |
08-04-2011
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#7 | | W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE |
The warranty period varies with the models, and may have changed over time. What is the warranty period for your drive? From what you have said, it sounds as though the drive was the cause of the problem, but I haven't heard of that before. Even if you are authorized a RMA, you still need to get your data out of it before sending it off, because they won't just fix it, they will replace it, and any data left on it will be lost.
You didn't say what the reason was for the data recovery to fail part way through, was it simply because the connection loosened, or do you think that something else was involved? You might try using MHDD just to check that the data appears intact, and if so, use something like O&O Disk Recovery to collect the data. Unfortunately, the O&O program is not free (~$100), and I'm not aware of any freeware recovery program that I could recommend. Here is a link to MHDD: HDDGURU: MHDD | My System Specs | | System Manufacturer/Model Number DIY OS W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE CPU Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3 Motherboard ASRock 890FX Deluxe 4/**A8N-SLI Memory 2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS Graphics Card EVGA GTX460 SC/**EVGA 8800GTS Sound Card Asus Xonar D2X/**Xonar D1 Monitor(s) Displays Acer X233H, Dell E152FPc /**LG M237-WD Screen Resolution 1920x1080 & 1024x768/**1980x1080 Keyboard Logitech Media USB/**Saitek Eclipse Mouse Cordless Trackman Wheel/**Ditto PSU CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000 Case HAF922/**Antec 1040IIB Cooling 3x200mm, 1x140 and 1x120mm/**5x80mm fans Hard Drives WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black Internet Speed 3.3Mbps Other Info SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig) |
08-04-2011
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#8 | | Xp Pro SP3 x64, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) |
You might want to try one of the HD docks. I used one to hold a HD in place that had the plastic data connector area broken. Build your own External Hard Drive | My System Specs | | System Manufacturer/Model Number Built them myself, Science Experiments ! OS Xp Pro SP3 x64, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz) CPU AMD-64 3000mhz, AMD-32 2400mhz, AMD-64 3200mhz, AMDx64 2.8G Motherboard SIS 755, ECS-K8M890M-M (Ult 7600), & others Memory 2gb, 4gb on the Ult 7600, 4gb on Technet RTM Graphics Card Draw my own Graphics, several nVidia cards Sound Card on motherboard Monitor(s) Displays 19" flat scr, 19" Acer widescr, 22" Emprex Widescr, 23" Acer Screen Resolution 1280 x 1024, 1440 x 900, 1920 x 1080 Keyboard Compaq & Dell recycled from GoodWill Mouse Made in China Optical Wired Mouse PSU 430w, 550w, 600w, etc Case All Generic Full Towers Cooling Open Air & a few fans Hard Drives 6 pata Ide HD's & 2 Sata HD's
added 80gb external on Ult 7600 computer,
several extra 1tb & 2TB SATA HD's Internet Speed Fast Cable InterNet Other Info Linksys Routers, switches, & Hubs
Too Many USB Flash Drives to count, Biggest is 64GB !
Eight computers in my home network.
Twelve computers at my business network.
Linked via TeamViewer !
Lots of old used spare computer parts everywhere! |
08-05-2011
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#9 | | 7 Ultimate x64, Windows 7 Enterprise x64 |
i would get an hdd dock, but i just spent a bunch of monies on other parts. i also dont think i would use it for any purpose other than this one time, so i will hold off on buying it. i managed to get the harddrive to connect and am currently transferring as much data as possible off of it
and @seekermeister, the reason the harddrive doesnt connect is because the sata cable keeps falling off of the pins, since there is no plastic to support it. i managed to find a somewhat good position, and like i said, i am transferring as much stuff as possible off of it | My System Specs | | System Manufacturer/Model Number Self Built, Lenovo T410 OS 7 Ultimate x64, Windows 7 Enterprise x64 CPU Intel Q6600 @ 3.33 GHz, Intel i5 @ 2.53 GHz Motherboard ASUS P5Q Pro, Lenovo 2522DY1 Memory OCZ Gold 800 4GB, Some sort of RAM 4GB Graphics Card GeForce GT240, NVIDA NVS 3100M Monitor(s) Displays H213H Screen Resolution 1900 x 1080, 1440 x 900 Mouse Logitec G9x, Ultranav PSU ISO-450 Case Sunbeam ACIII-T Transparent Clear Acrylic ATX Mid Tower Cooling Spin Q Hard Drives Seagate 2 Tb
Seagate 160 Gb
WD 750 Gb, HITACHI 500GB Other Info EDIMAX EW-7811Un Wireless Nano Adapter |
08-05-2011
|
#10 | | W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE |
Good luck, with persistence, you should get it all. I still think some strong tape, like mounting tape might help keep it in place long enough to finish the job. | My System Specs | | System Manufacturer/Model Number DIY OS W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE CPU Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3 Motherboard ASRock 890FX Deluxe 4/**A8N-SLI Memory 2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS Graphics Card EVGA GTX460 SC/**EVGA 8800GTS Sound Card Asus Xonar D2X/**Xonar D1 Monitor(s) Displays Acer X233H, Dell E152FPc /**LG M237-WD Screen Resolution 1920x1080 & 1024x768/**1980x1080 Keyboard Logitech Media USB/**Saitek Eclipse Mouse Cordless Trackman Wheel/**Ditto PSU CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000 Case HAF922/**Antec 1040IIB Cooling 3x200mm, 1x140 and 1x120mm/**5x80mm fans Hard Drives WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black Internet Speed 3.3Mbps Other Info SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig) Where to fix harddrive? problems? All times are GMT -5. The time now is 10:45 AM. |  |