Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Hard Drive FAILED:( Need Help ASAP


10 Aug 2011   #1

Windows 7 Professional 64 bit
 
 
Hard Drive FAILED:( Need Help ASAP

Hi all, I am having a huge problem at the moment. I purchased a new Hitachi Deskstar 5K3000 2TB hard drive (MAR 2011) a few days ago and transferred all my data to it after a few hours use including important documents and now it has stopped working, it does not spin at all. I have purchased, from the same store, another hard drive of the same model, all the firmware is the same (FM: 580) and I switched the boards but this has not made a difference...

I really need help in this matter as I will be loosing a lot of data some very important, I have not contacted the store yet as I dont want to risk someone getting access to that data. Is there any way I can recover this data? (should I try the freezer option) if not can I destroy the data so there is no chance of future recovery if I return it to the store? (put a magnet on it) Any help is greatly appreciated, thank you.



My System SpecsSystem Spec
.

10 Aug 2011   #2

Windows 7 Home Premium x64 SP1
 
 

I would suggest contacting Tech support with your problem, they may say that the can attempt to recover your data when you RMA the drive
In the event of destroying your data a "very strong" magnet may very well work but the only sure way i know of is to take a lump hammer to the drive its self which OC you wont want to do if your planning on retuning the drive....
If you RMA back to Hitachi then they must deal with the drive and your data in the most professional manor
Im sorry i cant be of more help to you than i have but hold out and someone may very will have a solution
My System SpecsSystem Spec
10 Aug 2011   #3

Windows 7 Ultimate x64 SP1
 
 

For future reference, the backup is not meant to be your only copy of your data...it is meant to be a copy, so if the backup fails, you still have your original data until the external can be replaced.

That being said, if you tried swapping the boards of the HDD yourself, you may have voided your warranty with Hitachi. They also don't warranty data, just the drives, so if you really need what is stored on those drives, and you can't get it working with the freezer trick, you may be looking at thousands of dollars from a recovery company.

Have you tried the drive without the external portion...as in connecting it to a computer as an internal drive?
My System SpecsSystem Spec
.


Reply

 Hard Drive FAILED:( Need Help ASAP




Thread Tools



Similar help and support threads for2: Hard Drive FAILED:( Need Help ASAP
Thread Forum
Hard Drive with MBR Failed; how do I get main installation working? Installation & Setup
original hard drive failed, windows cannot configure to run on the new Installation & Setup
Solved Install+Run Windows Without a Hard Drive - Attempt Failed. Installation & Setup
Hard Drive Failed, anyway to fix? General Discussion
failed hard drive Hardware & Devices
External hard drive image failed Backup and Restore

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:18 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33