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Windows 7: Windows 7 doesn't recognize my external HDD

14 Aug 2011   #11
docjoe

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
.
14 Aug 2011   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

docjoe, let's try this. Click the start button and type cmd, on the file right click it and select 'run as administrator'. In the command prompt that opens copy/ paste sfc /scannow it will take a few minutes to run. It is a system file checker that will check and attempt to repair the integrity of system files. If it finds files it can't repair, you may need to run it 3 or 4 times.
My System SpecsSystem Spec
14 Aug 2011   #13
docjoe

Windows 7 Home Premium 64bit
 
 

thnq essenbe,
i did that with my HDD connected.. after a couple of mins it said
"Windows Resource Protection did not find any integrity violations."

worried nw.. but thankz a ton for ur support so far.. any other ideas?
My System SpecsSystem Spec
.

14 Aug 2011   #14
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Make sure your external hard drive is disconnected and restart your computer.

When it's up and running, connect your external drive. If Windows doesn't see it, try it in all of your USB ports.

You may also want to check your motherboard specs and see if there are any later chipset drivers for it as the USB controllers rely on a fully-working motherboard.

Have another look in Device Manager and see if anything shows up there as being a problem.
My System SpecsSystem Spec
14 Aug 2011   #15
docjoe

Windows 7 Home Premium 64bit
 
 

Thnq seavixen32,

but i hav already tried:
1. Rebooting with and without HDD being plugged in
2. Tried all ports (no HDD is bein recognized but pen drives r recognized!!!)
3. Uninstalling USB drives and restarting
4. Virus scan (clean)
5.
USB Selective Suspend - Turn On or Off
6. Command Prompt (
sfc /scannow) came out as no integrity violations

HELP!!!!!!! :S has any1 gone thru so much and still bin stuck? or am i d 1st 1?
My System SpecsSystem Spec
14 Aug 2011   #16
docjoe

Windows 7 Home Premium 64bit
 
 

seavixen32,
how do i check for "later chipset drivers for my mother-board".. i hav no idea.. it'd b great if u cud tell me how.. thnq
My System SpecsSystem Spec
14 Aug 2011   #17
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Downloads SAMSUNG

Just do a search on your laptop and you'll be able to download any drivers you need.

I always save them to my external hard drive as backup, and then install them from there.
My System SpecsSystem Spec
14 Aug 2011   #18
docjoe

Windows 7 Home Premium 64bit
 
 

i just went to



and according to that:

Intel Chipset Software Installation Utility (Chipset INF)

Product Detected
Current Version Installed 9.1.1.1025 This version is valid.

My System SpecsSystem Spec
14 Aug 2011   #19
docjoe

Windows 7 Home Premium 64bit
 
 

thnq seavixen32,
but in the samsung website i could only find User manuals.

My System SpecsSystem Spec
14 Aug 2011   #20
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

What is the model# of your laptop, it should start with NP-
My System SpecsSystem Spec
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 Windows 7 doesn't recognize my external HDD




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