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Windows 7 - Windows 7 doesn't recognize my external HDD |
08-13-2011
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#1 | | Windows 7 Home Premium 64bit |
Windows 7 doesn't recognize my external HDD PLEASE HELP.. Im new to this website.. but seems promising..
I hav a Samsung R580
Windows 7 Home Premium
64bit 4GB RAM
i5 CPU 2.27GHz
problem is my 250GB ext hard disk was workin just fine on my laptop.. but then all of a sudden.. is jus wont get recognized.. the light on d drive comes on.. but i dont see anything on MY COMPUTER.. but my hard disk is recognized by vista without problem..
i tried uninstallin all d USB devices thru device manager.. but no luck..
plz help.. thnx a TON!!
| My System Specs | | System Manufacturer/Model Number Samsung NP-R580-JSB1US OS Windows 7 Home Premium 64bit CPU Intel Core i5 430 Memory 4GB DDR3 Graphics Card nVIDIA GEFORCE Monitor(s) Displays 15.6" LED Backlit Screen Resolution 1366 x 768 Keyboard 100-Key Mouse Logitech Wireless Marathon Mouse M705 Hard Drives 500 GB Internet Speed Wireless Broadband Other Info Blue Ray Disk Drive |
08-13-2011
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#2 | | Windows 7 64 Bit Home Premium SP1 |
Hello docjoe. Welcome to the Forum.
I gave this suggestion Both USB ports on laptop suddenly stopped working in another post here just a few hours ago.
Try that fix and see if it works for you.
TIP: One of the best ways to use SevenForums is to take advantage of the SEARCH tool. There is always a very good possibility that your issue or question has come up before. Always look for the threads marked SOLVED first. | My System Specs | | System Manufacturer/Model Number DESKTOP - Home Built - March 2009 OS Windows 7 64 Bit Home Premium SP1 CPU i7-920 Motherboard Asus P6T - Bios 1408 Memory Corsair TR3X6G1333C9 - 6GB Graphics Card EVGA GeForce GTX260+ - Driver 296.10 Sound Card On board Realtek ACL1200 Monitor(s) Displays Dell 2007FP Screen Resolution 1280 x 960 Keyboard MS KC-0405 Mouse Intellimouse 5-button PSU Corsair CMPSU-750TX - 750 watt Case Lian Li PC-K10B Cooling Standard, 3 120mm case fans Hard Drives #1- Western Digital WD6401AALS Sata Black
#2- Western Digital WD6401AALS Sata Black Internet Speed 20Mbits/Sec (on a good day) |
08-13-2011
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#3 | | Windows 7 Home Premium 64bit |
thnx for d help TVeblen... i tried it.. disabled it and connected.. same problem continues.. nw i enabled it again.. wat to do/? | My System Specs | | System Manufacturer/Model Number Samsung NP-R580-JSB1US OS Windows 7 Home Premium 64bit CPU Intel Core i5 430 Memory 4GB DDR3 Graphics Card nVIDIA GEFORCE Monitor(s) Displays 15.6" LED Backlit Screen Resolution 1366 x 768 Keyboard 100-Key Mouse Logitech Wireless Marathon Mouse M705 Hard Drives 500 GB Internet Speed Wireless Broadband Other Info Blue Ray Disk Drive |
08-13-2011
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#4 | | Windows 7 X64 Professional/Windows 8 |
If you haven't already go to device manager and see if it shows up there. Sometimes they 'lose' their drive letter. Also get the diagnostic tool from the hard drive manufacturer and make sure the drive is OK. At least then you will know it is the computer and not the drive. | My System Specs | | System Manufacturer/Model Number Home Brew - Always under construction OS Windows 7 X64 Professional/Windows 8 CPU intel i7-2600K Motherboard Asus P8Z68 V-Pro/GEN 3 Memory 8GB G.Skill Sniper DDR3-2133 (2X4GB) Graphics Card EVGA 670 2GB Sound Card Asus Xonar Monitor(s) Displays Asus 24" LCD VW246H Screen Resolution 1920X1080 Keyboard Logitech G510 Mouse Logitech G500/Logitech Wireless PSU CORSAIR HX850W Case Cooler Master HAF X Cooling Corsair H100 w/ 4 noctua fans in push/pull. Hard Drives Crucial M4 128GB,Crucial M4 64GB,Samsung HD103SJ 1TB, 1TB WD FAEX,Samsung 1.5TB, EXTERNAL HD- 2X Rosewill case esata w/ 1TB Samsung spinpoints & Black X esata 1TB Spinpoint, Rosewill USB 3.0 dock 1TB Spinpoint, Seagate GOFlex Pro 500GB & 750GB USB Internet Speed Foot Messenger speed Other Info 2nd Computer- Samsung RF711-SO1 17" Laptop i5-2310M, 8GB DDR3-1333, Crucial M4 and OCZ vertex2, Nvidia GT540M.Win 7 HP X64. |
08-14-2011
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#5 | | Windows 7 Home Premium 64bit |
thnq essenbe,
well in device manager it does show up in DISK DRIVE as.. "Tosoiba Exxernal USB rDD USB Device".. but still does not show up on MY COMPUTER.. its wierd.. cos i no dis is original.. and it used to show as Toshiba.. but ever since dis recognising problem started.. this is wats goin on..
Things i hav already tried: 1. Rebooting wid drive plugged in
2. Uninstalling USB drives and restarting
3. Virus scan (clean)
4. USB Selective Suspend - Turn On or Off
Still no luck.. plz. help.. if it makes it easier to talk.. and if u don mind.. plz.. send me ur contect no. and i will call u.. thnx
Last edited by docjoe; 08-14-2011 at 08:05 AM..
| My System Specs | | System Manufacturer/Model Number Samsung NP-R580-JSB1US OS Windows 7 Home Premium 64bit CPU Intel Core i5 430 Memory 4GB DDR3 Graphics Card nVIDIA GEFORCE Monitor(s) Displays 15.6" LED Backlit Screen Resolution 1366 x 768 Keyboard 100-Key Mouse Logitech Wireless Marathon Mouse M705 Hard Drives 500 GB Internet Speed Wireless Broadband Other Info Blue Ray Disk Drive |
08-14-2011
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#6 | | Windows 7 X64 Professional/Windows 8 |
In Disk Management, Not device Manager, Right click on the drive, select change drive letter or path, click add, then select a drive letter, click OK and exit. It should show up in computer. If in this process it wants to format it, select no, or you will lose all data on it. | My System Specs | | System Manufacturer/Model Number Home Brew - Always under construction OS Windows 7 X64 Professional/Windows 8 CPU intel i7-2600K Motherboard Asus P8Z68 V-Pro/GEN 3 Memory 8GB G.Skill Sniper DDR3-2133 (2X4GB) Graphics Card EVGA 670 2GB Sound Card Asus Xonar Monitor(s) Displays Asus 24" LCD VW246H Screen Resolution 1920X1080 Keyboard Logitech G510 Mouse Logitech G500/Logitech Wireless PSU CORSAIR HX850W Case Cooler Master HAF X Cooling Corsair H100 w/ 4 noctua fans in push/pull. Hard Drives Crucial M4 128GB,Crucial M4 64GB,Samsung HD103SJ 1TB, 1TB WD FAEX,Samsung 1.5TB, EXTERNAL HD- 2X Rosewill case esata w/ 1TB Samsung spinpoints & Black X esata 1TB Spinpoint, Rosewill USB 3.0 dock 1TB Spinpoint, Seagate GOFlex Pro 500GB & 750GB USB Internet Speed Foot Messenger speed Other Info 2nd Computer- Samsung RF711-SO1 17" Laptop i5-2310M, 8GB DDR3-1333, Crucial M4 and OCZ vertex2, Nvidia GT540M.Win 7 HP X64. |
08-14-2011
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#7 | | Windows 7 Home Premium 64bit |
thnq essenbe,
i tried doing that.. went to disk management.. saw the HDD as "Disk1".. but when i right clicked and chose "change drive letter".. the following msg came up.. i restarted the comp.. and the same continues..
wat to do now?!?!? :S | My System Specs | | System Manufacturer/Model Number Samsung NP-R580-JSB1US OS Windows 7 Home Premium 64bit CPU Intel Core i5 430 Memory 4GB DDR3 Graphics Card nVIDIA GEFORCE Monitor(s) Displays 15.6" LED Backlit Screen Resolution 1366 x 768 Keyboard 100-Key Mouse Logitech Wireless Marathon Mouse M705 Hard Drives 500 GB Internet Speed Wireless Broadband Other Info Blue Ray Disk Drive |
08-14-2011
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#8 | | Windows 7 Ultimate SP1 64-Bit |

Quote: Originally Posted by docjoe thnq essenbe, well in device manager it does show up in DISK DRIVE as.. "Tosoiba Exxernal USB rDD USB Device".. but still does not show up on MY COMPUTER.. its wierd.. cos i no dis is original.. and it used to show as Toshiba.. but ever since dis recognising problem started.. this is wats goin on.. Things i hav already tried: 1. Rebooting wid drive plugged in 2. Uninstalling USB drives and restarting 3. Virus scan (clean) 4. USB Selective Suspend - Turn On or Off Please remove your e-mail address ASAP unless you want to get swamped with spam - thank you.
Last edited by seavixen32; 08-14-2011 at 06:15 AM..
Reason: Remove e-mail address
| My System Specs | | System Manufacturer/Model Number HP Pavilion Elite 495UK OS Windows 7 Ultimate SP1 64-Bit CPU Intel Core i7 870 @ 2.93GHz Motherboard MSI 2A9C (CPU1) Memory 8Gb Dual-Channel DDR3 @ 664MHz Graphics Card nVidia GeForce GTX 460 1024MB dedicated RAM Sound Card Realtek HD Audio Monitor(s) Displays HP2310i Screen Resolution 1920 x 1080 Keyboard Logitech K750 solar-powered keyboard Mouse Logitech Wireless M180 mouse PSU 460W Case HP Elite Cooling Air cooled Hard Drives 1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage Internet Speed 2Mb Other Info Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop |
08-14-2011
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#9 | | Windows 7 X64 Professional/Windows 8 |
I would first suggest you run Toshiba's diagnostic tool to make sure the Hard drive is functioning correctly. Next, at the top of the page click on 'user CP' and fill out your system specs so we will be aware of what hardware you have.
You will find a link in the left column. | My System Specs | | System Manufacturer/Model Number Home Brew - Always under construction OS Windows 7 X64 Professional/Windows 8 CPU intel i7-2600K Motherboard Asus P8Z68 V-Pro/GEN 3 Memory 8GB G.Skill Sniper DDR3-2133 (2X4GB) Graphics Card EVGA 670 2GB Sound Card Asus Xonar Monitor(s) Displays Asus 24" LCD VW246H Screen Resolution 1920X1080 Keyboard Logitech G510 Mouse Logitech G500/Logitech Wireless PSU CORSAIR HX850W Case Cooler Master HAF X Cooling Corsair H100 w/ 4 noctua fans in push/pull. Hard Drives Crucial M4 128GB,Crucial M4 64GB,Samsung HD103SJ 1TB, 1TB WD FAEX,Samsung 1.5TB, EXTERNAL HD- 2X Rosewill case esata w/ 1TB Samsung spinpoints & Black X esata 1TB Spinpoint, Rosewill USB 3.0 dock 1TB Spinpoint, Seagate GOFlex Pro 500GB & 750GB USB Internet Speed Foot Messenger speed Other Info 2nd Computer- Samsung RF711-SO1 17" Laptop i5-2310M, 8GB DDR3-1333, Crucial M4 and OCZ vertex2, Nvidia GT540M.Win 7 HP X64. |
08-14-2011
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#10 | | Windows 7 X64 Professional/Windows 8 |
Docjoe, as Seavixen requested, please remove your email address for your own protection. | My System Specs | | System Manufacturer/Model Number Home Brew - Always under construction OS Windows 7 X64 Professional/Windows 8 CPU intel i7-2600K Motherboard Asus P8Z68 V-Pro/GEN 3 Memory 8GB G.Skill Sniper DDR3-2133 (2X4GB) Graphics Card EVGA 670 2GB Sound Card Asus Xonar Monitor(s) Displays Asus 24" LCD VW246H Screen Resolution 1920X1080 Keyboard Logitech G510 Mouse Logitech G500/Logitech Wireless PSU CORSAIR HX850W Case Cooler Master HAF X Cooling Corsair H100 w/ 4 noctua fans in push/pull. Hard Drives Crucial M4 128GB,Crucial M4 64GB,Samsung HD103SJ 1TB, 1TB WD FAEX,Samsung 1.5TB, EXTERNAL HD- 2X Rosewill case esata w/ 1TB Samsung spinpoints & Black X esata 1TB Spinpoint, Rosewill USB 3.0 dock 1TB Spinpoint, Seagate GOFlex Pro 500GB & 750GB USB Internet Speed Foot Messenger speed Other Info 2nd Computer- Samsung RF711-SO1 17" Laptop i5-2310M, 8GB DDR3-1333, Crucial M4 and OCZ vertex2, Nvidia GT540M.Win 7 HP X64. Windows 7 doesn't recognize my external HDD problems? All times are GMT -5. The time now is 10:54 AM. |  |