Printer causes freeze at start-up


  1. Posts : 6
    Windows 7 64-bit
       #1

    Printer causes freeze at start-up


    Windows 7 will not get passed the HP Welcome screen at start-up if my HP OfficeJet L7680 All-in-One is USB-connected. Uninstalling and re-installing the printer driver does not solve the problem. Un-connecting printer and reconnecting it unfreezes the computer. Printer prints but OS freezes up again if scanning. This same printer worked without issues with Windows XP. Does anyone have a fix?
      My Computer


  2. Posts : 394
    Desk Top with Win 7 Home Premium 64 bit and Lap Top with Windows 8.1 Pro 64 bit
       #2

    Did you try to update the printer drivers? Outdated drivers could be the problem.
      My Computer


  3. Posts : 6
    Windows 7 64-bit
    Thread Starter
       #3

    Thanks Frank1, but I've tried that three times. Not a solution.
      My Computer


 

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