Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows not booting after motherboard replacement

23 Aug 2011   #1
lolalou

Windows 7 Professional 64 bit SP1
 
 
Windows not booting after motherboard replacement

My HP Elite 8100 PC was giving 5 beeps upon powering up. I suspected the motherboard was at fault so called HP's techincal support and they confirmed this. As my product is under warranty they sent me a new motherboard.
I fitted it and the PC turned on ok and I saved the new config but it does not boot Windows. It gives me the options to run 'Startup Recovery' which does nothing at all and 'Start Windows Normally' which just loops back to this option screen.
I called HP back and they say I shouldn't have had to have done anything else to enable the new motherboard to work so sent me another one and the same thing has happened.
Does anybody have any ideas?


My System SpecsSystem Spec
.
23 Aug 2011   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's app the first day you had your new PC.


& made the Startup Repair CD.


1) HP/Compaq sent the wrong MOBO.
2) As you had a faulty MOBO, you may now have a faulty Recovery Partition.
3) As you had a faulty MOBO, you may now have a faulty HD Drive.

I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

Do you make your HP/Compaq Recovery Disks?

How to make HP Recovery DVD disks:
Recover Windows Vista Operating System Using HP Recovery - HP Customer Care (United States - English)

How to make HP Recovery USB disk:
Creating a Recovery Disk on a USB Flash Disk HP Pavilion dv6700z CTO Entertainment Notebook PC - HP Customer Care (United States - English)

or
You can Order HP Recovery Disks from here:
Compaq Mini CQ10-500 PC series*-* HP Notebook PCs - Order Recovery Discs for Windows 7, Vista, or XP - c00810334 - HP Business Support Center
My System SpecsSystem Spec
23 Aug 2011   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

When you replace a mobo under warrenty, it should be set to the same ID as the old one. That can be done by the HP guys (or ask them how to do it yourself). For that you have to know the ID of the old mobo.

If you do not do that, you will get further problems with the Windows activation.
My System SpecsSystem Spec
.

23 Aug 2011   #4
fseal

Windows 7 x64 Ultimate
 
 

One simple thing to try. Boot up in safe mode. Let completely boot up, it may reinstall some drivers. If that completes fine, then reboot normally...
My System SpecsSystem Spec
23 Aug 2011   #5
lolalou

Windows 7 Professional 64 bit SP1
 
 

I have tried all of the above with no success. It was the OEM version of Windows 7 that came with the machine.
My System SpecsSystem Spec
23 Aug 2011   #6
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

What was the resurts of the HD drive test?
My System SpecsSystem Spec
23 Aug 2011   #7
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

It sounds like you have a BIOS option set differently (such as IDE mode or AHCI for the SATA controllers) or you don't have the plugs back in the identical spots.
My System SpecsSystem Spec
Reply

 Windows not booting after motherboard replacement




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows 7 Boot problems after motherboard replacement
To start with, yeah I know ... clean install is the best way to go ... Please don't go there. This shouldn't be so hard to do: Am trying to replace a motherboard. I installed (as best I could "install") the drivers of the new motherboard in the previous environment and for those things I...
Hardware & Devices
Do I need to reinstall windows 7 with a Motherboard replacement?
Do I need to reinstall windows 7 with a Motherboard replacement? The Motherboard was replaced under warranty service. It is working, the only issue is duplicated entries in the device manager. No activation request from windows 7 at this time. The board used was almost identical except for...
Hardware & Devices
Will Windows recognize a replacement motherboard of the same model?
I understand that Windows can get a bit...upset...if you change the motherboard without telling it, i.e. last time I upgraded my motherboard, I just whacked the new board in, and windows wouldn't boot because it thought it was a different computer...or something. If I am getting a replacement...
Hardware & Devices
Replacement Motherboard--Do I need to reinstall OS?
I RMA'd the motherboard of a new system I am building because one of its' two banks of DIMM slots was defective. Is it necessary for me to re-install of the OS once I have the same replacement motherboard installed? If it is necessary for me to re-install, am I going to have issues with my...
Installation & Setup
ASUS motherboard replacement
I will soon replace my faulty ASUS p8p67 pro mother board with its exact replacement (except for the new on board revision). Has anyone else already done this? If so did you have to do a Win 7 clean install? I am hoping that I will not have to that.
Installation & Setup
Replacement Motherboard
Hello All, Requesting assistance in replacing a Foxconn 45CM-5A Motherboard. Unable to find another one online and want to replace but be able to re-use both CPU and RAM from the old board. Does any one know of a board that will enable me to do this ? Thanks in advance. Mick C.
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:40.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App