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Windows 7: Harddrive and CD/DVD rom

23 Aug 2011   #1

Windows 7 x64 Home Edition
 
 
Harddrive and CD/DVD rom

Hey there everyone, I recently got a new graphics card and a new HDD, I picked up the Radeon Sapphire HD 6950 and a 1TB HDD, but here is the problem I am having right now, my computer is not picking up the HDD which is probably normal, I am uncertain how to even access it at this point because I am new to setting up a new HDD but what I wanted to do is install Windows Vista 64bit and then upgrade it to Windows 7 64bit, but here is the problem my CD/DVD drive does not work and it won't even power on at boot up, and I have tried to unplug it and plug it back in, and I have a secondary cd/dvd drive that won't boot up either.. any ideas?

My System SpecsSystem Spec
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23 Aug 2011   #2

XP, Vista, W7 64bit Home Premium
 
 

For the DVD DRIVE -Try updating to the latest chipset drivers which will update the storage driver - http://downloadcenter.intel.com/default.aspx
I that doesnt work go here and download and install the Intel Matrix Storage driver - if you get an error and it wont install just skip it as you havent AHCI enabled in the bios - http://downloadcenter.intel.com/Deta...17882&lang=eng
Try this filter fix if that doesnt work : Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

To do with the hard drive - type "Create and format hard disk partitions" in the start search and select - find the drive:
To initialize new disks:
In Disk Management, right-click the disk you want to initialize, and then click Initialize Disk.
In the Initialize Disk dialog box, select the disk(s) to initialize. You can select whether to use the master boot record (MBR) or GUID partition table (GPT) partition style. Choose Master boot record.
Note The disk is initialized as a basic disk.

Additional considerations
New disks appear as Not Initialized. Before you can use a disk, you must first initialize it. If you start Disk Management after adding a disk, the Initialize Disk Wizard appears so you can initialize the disk.

You then need to create a new partition (volume) and format it and finally if you are going to install vista and upgrade it to Windows 7 the new disk needs to be marked as active (right click selected drive for all options).
My System SpecsSystem Spec
23 Aug 2011   #3

Windows 7 x64 Home Edition
 
 

Thanks for the advice so far, none of the three links worked for me above since my motherboard is ASUS, and here is the information I have on the HDD I can't find any initialize for it, here is a screen shot.


Attached Thumbnails
Harddrive and CD/DVD rom-untitled.png  
My System SpecsSystem Spec
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23 Aug 2011   #4

Windows 7 Pro X64 SP1
 
 

Your Asus motherboard uses an Intel P45 chipset, so the Intel chipset drivers would be appropriate for it. They probably won't help, though.

In Disk Management, my (empty) optical drives show up below the area that you've captured in your screen shot. If a CD is in the drive, the drive shows up with the hard drives.

For both CD drives, no LED lights up at startup?
My System SpecsSystem Spec
23 Aug 2011   #5

Windows 7 x64 Home Edition
 
 

Quote   Quote: Originally Posted by bobkn View Post
Your Asus motherboard uses an Intel P45 chipset, so the Intel chipset drivers would be appropriate for it. They probably won't help, though.

In Disk Management, my (empty) optical drives show up below the area that you've captured in your screen shot. If a CD is in the drive, the drive shows up with the hard drives.

For both CD drives, no LED lights up at startup?
Nope no activity lights on start up, which is a bothersome to me because it worked a few months ago back then just stopped working all together, I was hoping to get the hard drive to work then install the OS on it, maybe there is a corrupt registry file somewhere causing this?
My System SpecsSystem Spec
23 Aug 2011   #6

XP, Vista, W7 64bit Home Premium
 
 

Quote   Quote: Originally Posted by Swifty View Post
Thanks for the advice so far, none of the three links worked for me above since my motherboard is ASUS, and here is the information I have on the HDD I can't find any initialize for it, here is a screen shot.
The links should work they are for me - anyhow try this right click the link - click copy shortcut -paste it in the address bar and hit enter

In diskmanagement click the 1tb (931.51gb) drive to highlight it then right click it and select properties and see what show up - post back.

Can you try the dvd drive on another pc? 700watt power supply is adequate - i would check inside the case for something if the dvd/cd drive (drives dont work)
My System SpecsSystem Spec
24 Aug 2011   #7

Windows 7 x64 Home Edition
 
 

I meant as they will not help my problem of fixing my CD/DVD drive, but I realize that my processor is intel, but the bottom link does not even detect my CD/DVD drive so it won't go any further, and what it shows in properties is the tabs 5 tabs saying, General, Policies, Volumes, Drivers and Details.
My System SpecsSystem Spec
24 Aug 2011   #8

XP, Vista, W7 64bit Home Premium
 
 

Quote   Quote: Originally Posted by Swifty View Post
I meant as they will not help my problem of fixing my CD/DVD drive, but I realize that my processor is intel, but the bottom link does not even detect my CD/DVD drive so it won't go any further, and what it shows in properties is the tabs 5 tabs saying, General, Policies, Volumes, Drivers and Details.
You cant really get anywhere till you solve whether the dvd /cd rom drive is dead, hence a hardware problem, so you really need to test the drive to see if it will work on another PC - OR YOU COULD ASSUME IT DOES AS BOTH dvd/cd drives don't work - but it would still be nice to know for sure - so i would suggest to test it with your mates pc for your own protection, so you dont have to go to the local pc shop and have it tested, which is going to cost at best if he is honest, but how many are?

Since you cant install Windows 7 without a dvd/cd drive thats number one. However, why dont you go into diskmanagement, and do as I suggested in my last post, and post back to see if we can get the hard drive problem solved.

* In diskmanagement click the 1tb (931.51gb) drive to highlight it then right click it and select properties and see what show up - post back.
My System SpecsSystem Spec
24 Aug 2011   #9

Windows 7 x64 Home Edition
 
 

Have no other way of testing it on other computers, no other one's nearby, but to be honest I am wondering if it has to do with something in the registry because last time a similar issue happened my cd drive would boot and open but not read disks then I reinstalled my OS and everything worked fine.
My System SpecsSystem Spec
25 Aug 2011   #10

XP, Vista, W7 64bit Home Premium
 
 

You could try a bios update that might fix it permanately - but no lights flashing seems to make it an unnecessary risk. Heres you support page - if you register your product on the asus site they offer free support - they might have an idea or post your problem on the asus forums - something might show up - you can also search the forums for problems concerning the P5Q Pro. On the support page click on knowledge and read the FAQ'S and Troubleshooting.

http://support.asus.com/download.asp...6ZSEJ8EPY6HoNU

http://support.asus.com/Troubleshoot...oNU&os=&no=937

http://support.asus.com/faq/detail.a...9-974AAB626696

I woud take that dvd/cd drive to a computer shop they might even test it for free or a small amount of dollars - at least you would have something concrete to work with - if its a sata dvd/cd drive it has this on the site -

http://support.asus.com/faq/detail.a...3-6F203E22108E
My System SpecsSystem Spec
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