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Windows 7 - USB's Drive Not assigned

 
08-26-2011   #1


Windows 7 PRO 32 Bit
 
 

USB's Drive Not assigned

Hi I am running Windows 7 32 bit Professional. When I plug a USB in the message that the device has installed appears. When I go to Printers and Devices the USB appears. When I go to Device Manager the Device appears as a uninstalled device and in Disk Management it has not been assigned a drive letter. Any thoughts?

My System SpecsSystem Spec
08-26-2011   #2


Windows 7 Ultimate X86 SP1
 
 


Assuming the USB you refer to is a flash drive, have you formatted it? In Disk Management Right click it and choose Assign drive leter, any one will do.
My System SpecsSystem Spec
08-28-2011   #3


Windows 7 PRO 32 Bit
 
 


Hi Britton 30, Yes the USB is formatted. It works on XP machines fine and also one of my Win 7 machines but not the others. I have 30 machines in one lab and the ones that fail give me the following message when I try to assign a Drive. "The operation failed because the disk management tool is not up to date. REfresh the view, Close the disk management or restart the PC" After attempting all these things I still get the same message. Any other suggestions would be greatly appreciated.
My System SpecsSystem Spec
.


08-28-2011   #4


Windows 7 Ultimate X86 SP1
 
 


Very odd. Maybe some file corruption, try running SFC /SCANNOW Command - System File Checker. Then, or, try a manual Windows update after doing this: Windows Update - Reset, using Option Two.
My System SpecsSystem Spec
08-28-2011   #5


Windows 7 PRO 32 Bit
 
 


Silly me... I just did a driver scan for the unrecognised device in Device Manager and it found a generic volume for the drive and thus assigned a drive letter. However I can not have my users do these steps everytime they plug a USB into the machine. Can the generic driver be placed in a location that all users have access to and would be found automatically on connection of a USB.

By the way the scan file produced no integrity violations!
My System SpecsSystem Spec
08-28-2011   #6


Windows 7 Ultimate X86 SP1
 
 


I'm not fluent in networks, but I think it could be placed on one of the PCs and deployed to the rest?
But Windows should install a generic driver on its own. Have you tried different USB drives? Maybe you have a wonky (tech term ) one.
My System SpecsSystem Spec
08-28-2011   #7


Windows 7 PRO 32 Bit
 
 


Pluged USB 1 in Appears in Device Manager as unknown device
Update Driver - it installs the generic volume
Still appears in Device Manager as an unknown device (although it can now be accessed)
Update Driver Again - it installs the WPD File System Volume Driver
Now appears as a recognised Driver in Device Manager

Plugged in USB 2 - Had to perform same steps
Plugged in USB 3 - Same scenario - 3 out of 3 not working dont think it is therefore a USB error but rather a setup or system error.

All installs of Drivers were from scans of the c: so surelly a scan for these drivers should perform automatically when a usb is plugged in? Confused !
My System SpecsSystem Spec
08-28-2011   #8


Windows 7 Ultimate X86 SP1
 
 


Me too buddy, I'll ask for some one more knowledgable for help. Check back regularly, it may not be right away.
My System SpecsSystem Spec
08-29-2011   #9


Windows 7 Ultimate x64
 
 


You could try this fix; USB Driver - General Fix for Problems[2]=Hardware%20and%20Drivers
My System SpecsSystem Spec
08-29-2011   #10


Windows 7 PRO 32 Bit
 
 


Hi Pooch thank you for your suggestion. I followed as outlined in your post deleting all unknown devices and the cache file. Plugged in a known working USB and recreated the infcache file - USB Worked like a charm. Connected a different USB but same thing happens... appears in Device Manager as unknown device and requires the driver to be updated.
My System SpecsSystem Spec
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