How to recover failed USB Hard Drive? Seagate Free Agent stopped....


  1. Posts : 730
    Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
       #1

    How to recover failed USB Hard Drive? Seagate Free Agent stopped....


    This is a first for me, friends.
    I have a lovely Seagate Free Agent USB-attached backup drive, which worked fine until it was out of warranty but now fails powerup.
    What a dilemma since there is no other way to talk to it....

    anyone have a suggestion as to what I can do to either find/fix the problem, or get the data off?
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    I used Recuva to retrieve a few thousand images with an almost 100% success rate.

    Recuva - Undelete, Unerase, File and Disk Recovery - Free Download
      My Computer


  3. Posts : 880
    Windows 7 Professional 64bit
       #3

    You could bust it-out of the enclosure and direct-connect it, whether SATA or IDE. You didn't say what model but here's one link I saved for one of my own FreeAgents for taking the thing apart. If you search you'll find alot more:

    How to disassemble a Seagate FreeAgent Pro | Blog of Travis Hydzik
      My Computer


  4. Posts : 730
    Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
    Thread Starter
       #4

    that's what I was aiming for... disassembly. To my utter surprise, I went on seagate's site and punched in my numbers and its still under warranty... must be 5 years instead of 1. so they'll replace it, but now I got a diff issue: when I migrated my main daily driver to a smaller hdd I put a bunch of my core sensitive files on that free agent... like login credentials and security data and financial stuff and... oh my.
    I was wondering if I could make a DIY electromagnet to pass over that unit and garble the bits....
    but I'll check that link. if it comes apart without breaking anything, I'll do it.
      My Computer


  5. Posts : 1,524
    Windows 7 Ultimate x64
       #5

    zapp22 said:
    but now I got a diff issue: when I migrated my main daily driver to a smaller hdd I put a bunch of my core sensitive files on that free agent... like login credentials and security data and financial stuff and... oh my.
    I was wondering if I could make a DIY electromagnet to pass over that unit and garble the bits....
    You could use CCleaner - Download to wipe the drive (Download the free version)

    How to recover failed USB Hard Drive? Seagate Free Agent stopped....-capture.jpg
      My Computer


  6. Posts : 730
    Windows XP Pro SP3, Windows 7 Pro 32-bit, Windows 7 Ultimate 64bit, Windows XP Home SP3
    Thread Starter
       #6

    if I could use ccleaner on it, why would I need to?
    no power
    no spin
    no clean
      My Computer


  7. Posts : 1,524
    Windows 7 Ultimate x64
       #7

    zapp22 said:
    when I migrated my main daily driver to a smaller hdd
    Whoops I understood a different drive :)

    Then hit it with the biggest hammer you can find I know can't do that either
    Last edited by pooch; 01 Sep 2011 at 11:26. Reason: added more
      My Computer


  8. Posts : 1,524
    Windows 7 Ultimate x64
       #8

    On a serious note it was possible to carefully open most external drives I have owned, as already mentioned by maxseven, then you can wipe the drive and replace it before returning to be RMA'd
      My Computer


  9. Posts : 880
    Windows 7 Professional 64bit
       #9

    zapp22 said:
    that's what I was aiming for... disassembly...I'll check that link. if it comes apart without breaking anything, I'll do it.
    Depends on the unit (how hard it is to disassemble) though I'm not sure Seagate will care anyway i.e. I don't see a "warranty void if seal is broken" sticker on any of my 3 drives. But if it were mine I'd try to save it myself first, though I do have some tools you may not e.g. a USB-to-IDE/SATA adapter for one.

    So what does "fails powerup" mean anyway? Any chance your problem is either the cable or the power supply? Tried it on another PC?
      My Computer


 

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