Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.



Windows 7: Ocassionsal Video and Audio Stutter

01 Sep 2011   #1

Windows 7 64
 
 
Ocassionsal Video and Audio Stutter

Hey guys,

I've recently purchased a new PC (stats to the left) and it's giving me some problems when playing video and games. It's a stutter and is usually rather random. I can play WoW just fine and experience a slight server stutter when performing some data fetching tasks, which I have experienced across 3 PCs to date. For example, a search of the Auction House database, which causes the game graphics to stutter.

I get something similar when playing Team fortress two. If I switch from TF2 (played over the internet to say, firefox for example, and then switch back, I get a loop whilst the game updates to what has been going on since I switched. For example, The audio "three minutes remaining" may go "Thr-e-e-e-e-e-e minutes remaining".

Now, I find this permissible, but it seems to be happening when I play video from my HDD and randomly in TF2. Seemingly at random whilst watching a movie, it'll occur. I can't put my finger on it as it'll happen whilst I'm doing anything - or even nothing other than watching the film itself. So, for example earlier "bad" turned into "b-a-a-a-a-a-a-d". The video acts accordingly.

I've run benchmarks and tests on the CPU, GPU and RAM, and all have a 100% success rate. My codecs and drivers are all up to date.

Does anyone have any idea of what can cause this?

Thank you.

My System SpecsSystem Spec
02 Sep 2011   #2

Windows 7 Ultimate 64Bit (SP 1)
 
 

Hi

Your specs shouldn't be the bottleneck, so I would suspect either a DX or Codec issue.

Try running DXDiag and see if that identifies any issues?

Then try this to change the Codec used as prefferred with this utility:

Download Details - Microsoft Download Center - Windows XP Video Decoder Checkup Utility

Also have you tried a defrag and have you run a HDD check using the manufactures utility?

Regards
UKMedia
My System SpecsSystem Spec
02 Sep 2011   #3

Windows 7 64
 
 

Microsoft DTV-DVD Video Decoder, msmpeg2vdec.dll, 6.1.7140.0 - not compatible with MP10? We reccommend against using this decoder as the preferred decoder.

When I was downloading I think I read that this was to check for Windows Media Player compatibility? I don't usually use WMP, but instead use VLC. I was using DivX player but I removed it as the slide bar was unresponsive when watching media.

There doesn't seem to be a manufacturers (ozc) utility for my SSD. The games are on the SSD along with the operating system. The movies are on my HDD. I HAVE run a diagnostic on both of them, although I forget the program name... it said that both were healthy.
My System SpecsSystem Spec
.


02 Sep 2011   #4

Windows 7 Ultimate 64Bit (SP 1)
 
 

Quote   Quote: Originally Posted by AKM87 View Post
Microsoft DTV-DVD Video Decoder, msmpeg2vdec.dll, 6.1.7140.0 - not compatible with MP10? We reccommend against using this decoder as the preferred decoder.

When I was downloading I think I read that this was to check for Windows Media Player compatibility? I don't usually use WMP, but instead use VLC. I was using DivX player but I removed it as the slide bar was unresponsive when watching media.

There doesn't seem to be a manufacturers (ozc) utility for my SSD. The games are on the SSD along with the operating system. The movies are on my HDD. I HAVE run a diagnostic on both of them, although I forget the program name... it said that both were healthy.

Were there any other codecs listed by the decoder utility?

Regards
UKMedia
My System SpecsSystem Spec
02 Sep 2011   #5

Windows 7 64
 
 

Nope, that was the only 1.
My System SpecsSystem Spec
02 Sep 2011   #6

Windows 7 64
 
 

Additional information: Now that I think of it, it's never happened whilst playing web video in my browser.
My System SpecsSystem Spec
03 Sep 2011   #7

Windows 7 Ultimate 64Bit (SP 1)
 
 

Quote   Quote: Originally Posted by AKM87 View Post
Microsoft DTV-DVD Video Decoder, msmpeg2vdec.dll, 6.1.7140.0 - not compatible with MP10? We reccommend against using this decoder as the preferred decoder.

When I was downloading I think I read that this was to check for Windows Media Player compatibility? I don't usually use WMP, but instead use VLC. I was using DivX player but I removed it as the slide bar was unresponsive when watching media.

There doesn't seem to be a manufacturers (ozc) utility for my SSD. The games are on the SSD along with the operating system. The movies are on my HDD. I HAVE run a diagnostic on both of them, although I forget the program name... it said that both were healthy.
Did you run DXDiag? Can you attach the output file?

You could also try this tutorial:

Video Encoding x264 (MeGUI)

Regards
UKMedia
My System SpecsSystem Spec
03 Sep 2011   #8

Windows 7 64
 
 

Yes I ran the application and have attached a screenshot of the resulting window. It did not, as far as I can tell, produce any kind of file.

Also, there seems to have been some wires crossed? Why would I want to convert my AVI files to MP4? I don't really use Windows Media Player - it's bulky and incongruous. I was using DivX player but have switched to VLC.

I apologize if I didn't make myself clearer, it was very late when I was writing this.


Attached Thumbnails
Ocassionsal Video and Audio Stutter-dxdiag.png  
My System SpecsSystem Spec
04 Sep 2011   #9

Windows 7 Ultimate 64Bit (SP 1)
 
 

Quote   Quote: Originally Posted by AKM87 View Post
Yes I ran the application and have attached a screenshot of the resulting window. It did not, as far as I can tell, produce any kind of file.

Also, there seems to have been some wires crossed? Why would I want to convert my AVI files to MP4? I don't really use Windows Media Player - it's bulky and incongruous. I was using DivX player but have switched to VLC.

I apologize if I didn't make myself clearer, it was very late when I was writing this.

Okay. Can you type 'DXdiag' in the search box and then run the programme.
Click the 'Run 64-bit DxDIag' button and when it has finished, click 'Save All Information' and attach the file to your reply.

Regards
UKMedia
My System SpecsSystem Spec
04 Sep 2011   #10

Windows 7 64
 
 

Ok, There appears to be nothing with that name on my PC. I have downloaded from the link that you provided and the file is named DECCHECKSetup. I've run this setup, which creates a folder on C:\ called DECCHECK, which contains application called DECCHECK and an eula text file.

I have run the DECCHECK application, which results in the window that I have previously attached in a screenshot. It would appear that I have at no point downloaded or created any application/file with the name DxDiag.

Thanks for getting back to me
My System SpecsSystem Spec
Reply

 Ocassionsal Video and Audio Stutter





Thread Tools



Similar help and support threads for2: Ocassionsal Video and Audio Stutter
Thread Forum
Audio/Video stutter during games, videos. Suspect ethernet driver Sound & Audio
Video and Audio Stutter issue Music, Pictures & Video
Constant audio and video stutter every 2 seconds in multiple media Sound & Audio
Bink audio stutter Sound & Audio
Audio/Video Stutter/Hesitation Media Center
Live TV HD Channel 5.1 Audio Stutter Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:34 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33