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Windows 7: Ocassionsal Video and Audio Stutter

01 Sep 2011   #1
AKM87

Windows 7 64
 
 
Ocassionsal Video and Audio Stutter

Hey guys,

I've recently purchased a new PC (stats to the left) and it's giving me some problems when playing video and games. It's a stutter and is usually rather random. I can play WoW just fine and experience a slight server stutter when performing some data fetching tasks, which I have experienced across 3 PCs to date. For example, a search of the Auction House database, which causes the game graphics to stutter.

I get something similar when playing Team fortress two. If I switch from TF2 (played over the internet to say, firefox for example, and then switch back, I get a loop whilst the game updates to what has been going on since I switched. For example, The audio "three minutes remaining" may go "Thr-e-e-e-e-e-e minutes remaining".

Now, I find this permissible, but it seems to be happening when I play video from my HDD and randomly in TF2. Seemingly at random whilst watching a movie, it'll occur. I can't put my finger on it as it'll happen whilst I'm doing anything - or even nothing other than watching the film itself. So, for example earlier "bad" turned into "b-a-a-a-a-a-a-d". The video acts accordingly.

I've run benchmarks and tests on the CPU, GPU and RAM, and all have a 100% success rate. My codecs and drivers are all up to date.

Does anyone have any idea of what can cause this?

Thank you.


My System SpecsSystem Spec
.
02 Sep 2011   #2
UKMedia

Windows 7 Ultimate 64Bit (SP 1)
 
 

Hi

Your specs shouldn't be the bottleneck, so I would suspect either a DX or Codec issue.

Try running DXDiag and see if that identifies any issues?

Then try this to change the Codec used as prefferred with this utility:

Download Details - Microsoft Download Center - Windows XP Video Decoder Checkup Utility

Also have you tried a defrag and have you run a HDD check using the manufactures utility?

Regards
UKMedia
My System SpecsSystem Spec
02 Sep 2011   #3
AKM87

Windows 7 64
 
 

Microsoft DTV-DVD Video Decoder, msmpeg2vdec.dll, 6.1.7140.0 - not compatible with MP10? We reccommend against using this decoder as the preferred decoder.

When I was downloading I think I read that this was to check for Windows Media Player compatibility? I don't usually use WMP, but instead use VLC. I was using DivX player but I removed it as the slide bar was unresponsive when watching media.

There doesn't seem to be a manufacturers (ozc) utility for my SSD. The games are on the SSD along with the operating system. The movies are on my HDD. I HAVE run a diagnostic on both of them, although I forget the program name... it said that both were healthy.
My System SpecsSystem Spec
.

02 Sep 2011   #4
UKMedia

Windows 7 Ultimate 64Bit (SP 1)
 
 

Quote   Quote: Originally Posted by AKM87 View Post
Microsoft DTV-DVD Video Decoder, msmpeg2vdec.dll, 6.1.7140.0 - not compatible with MP10? We reccommend against using this decoder as the preferred decoder.

When I was downloading I think I read that this was to check for Windows Media Player compatibility? I don't usually use WMP, but instead use VLC. I was using DivX player but I removed it as the slide bar was unresponsive when watching media.

There doesn't seem to be a manufacturers (ozc) utility for my SSD. The games are on the SSD along with the operating system. The movies are on my HDD. I HAVE run a diagnostic on both of them, although I forget the program name... it said that both were healthy.

Were there any other codecs listed by the decoder utility?

Regards
UKMedia
My System SpecsSystem Spec
02 Sep 2011   #5
AKM87

Windows 7 64
 
 

Nope, that was the only 1.
My System SpecsSystem Spec
02 Sep 2011   #6
AKM87

Windows 7 64
 
 

Additional information: Now that I think of it, it's never happened whilst playing web video in my browser.
My System SpecsSystem Spec
03 Sep 2011   #7
UKMedia

Windows 7 Ultimate 64Bit (SP 1)
 
 

Quote   Quote: Originally Posted by AKM87 View Post
Microsoft DTV-DVD Video Decoder, msmpeg2vdec.dll, 6.1.7140.0 - not compatible with MP10? We reccommend against using this decoder as the preferred decoder.

When I was downloading I think I read that this was to check for Windows Media Player compatibility? I don't usually use WMP, but instead use VLC. I was using DivX player but I removed it as the slide bar was unresponsive when watching media.

There doesn't seem to be a manufacturers (ozc) utility for my SSD. The games are on the SSD along with the operating system. The movies are on my HDD. I HAVE run a diagnostic on both of them, although I forget the program name... it said that both were healthy.
Did you run DXDiag? Can you attach the output file?

You could also try this tutorial:

Video Encoding x264 (MeGUI)

Regards
UKMedia
My System SpecsSystem Spec
03 Sep 2011   #8
AKM87

Windows 7 64
 
 

Yes I ran the application and have attached a screenshot of the resulting window. It did not, as far as I can tell, produce any kind of file.

Also, there seems to have been some wires crossed? Why would I want to convert my AVI files to MP4? I don't really use Windows Media Player - it's bulky and incongruous. I was using DivX player but have switched to VLC.

I apologize if I didn't make myself clearer, it was very late when I was writing this.


Attached Thumbnails
-dxdiag.png  
My System SpecsSystem Spec
04 Sep 2011   #9
UKMedia

Windows 7 Ultimate 64Bit (SP 1)
 
 

Quote   Quote: Originally Posted by AKM87 View Post
Yes I ran the application and have attached a screenshot of the resulting window. It did not, as far as I can tell, produce any kind of file.

Also, there seems to have been some wires crossed? Why would I want to convert my AVI files to MP4? I don't really use Windows Media Player - it's bulky and incongruous. I was using DivX player but have switched to VLC.

I apologize if I didn't make myself clearer, it was very late when I was writing this.

Okay. Can you type 'DXdiag' in the search box and then run the programme.
Click the 'Run 64-bit DxDIag' button and when it has finished, click 'Save All Information' and attach the file to your reply.

Regards
UKMedia
My System SpecsSystem Spec
04 Sep 2011   #10
AKM87

Windows 7 64
 
 

Ok, There appears to be nothing with that name on my PC. I have downloaded from the link that you provided and the file is named DECCHECKSetup. I've run this setup, which creates a folder on C:\ called DECCHECK, which contains application called DECCHECK and an eula text file.

I have run the DECCHECK application, which results in the window that I have previously attached in a screenshot. It would appear that I have at no point downloaded or created any application/file with the name DxDiag.

Thanks for getting back to me
My System SpecsSystem Spec
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 Ocassionsal Video and Audio Stutter




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