| Windows 7: Ocassionsal Video and Audio Stutter |
01 Sep 2011
|
#1 | | |
Ocassionsal Video and Audio Stutter Hey guys,
I've recently purchased a new PC (stats to the left) and it's giving me some problems when playing video and games. It's a stutter and is usually rather random. I can play WoW just fine and experience a slight server stutter when performing some data fetching tasks, which I have experienced across 3 PCs to date. For example, a search of the Auction House database, which causes the game graphics to stutter.
I get something similar when playing Team fortress two. If I switch from TF2 (played over the internet to say, firefox for example, and then switch back, I get a loop whilst the game updates to what has been going on since I switched. For example, The audio "three minutes remaining" may go "Thr-e-e-e-e-e-e minutes remaining".
Now, I find this permissible, but it seems to be happening when I play video from my HDD and randomly in TF2. Seemingly at random whilst watching a movie, it'll occur. I can't put my finger on it as it'll happen whilst I'm doing anything - or even nothing other than watching the film itself. So, for example earlier "bad" turned into "b-a-a-a-a-a-a-d". The video acts accordingly.
I've run benchmarks and tests on the CPU, GPU and RAM, and all have a 100% success rate. My codecs and drivers are all up to date.
Does anyone have any idea of what can cause this?
Thank you. | My System Specs |
| System Manufacturer/Model Number Scan 3XS Vengence OS Windows 7 64 CPU i7 (2nd Gen) @ Motherboard ASUS P8P67 Memory 8GB DDR3 Graphics Card GTX 580 Monitor(s) Displays Samsung SyncMaster 2333HD PSU Corsiar 600W Case Cooler Master Hard Drives OCZ Vertex 3 SSD
Samsung HD103SJ HDD - Data Internet Speed 2GB |
02 Sep 2011
|
#2 | | Windows 7 Ultimate 64Bit (SP 1) |
Hi
Your specs shouldn't be the bottleneck, so I would suspect either a DX or Codec issue.
Try running DXDiag and see if that identifies any issues?
Then try this to change the Codec used as prefferred with this utility: Download Details - Microsoft Download Center - Windows XP Video Decoder Checkup Utility
Also have you tried a defrag and have you run a HDD check using the manufactures utility?
Regards
UKMedia | My System Specs | | System Manufacturer/Model Number Self Build OS Windows 7 Ultimate 64Bit (SP 1) CPU Intel Core i7 950 4 X 3.07GHz (8 Logical) Motherboard Gigabyte X58-USB3 Memory 24GB Corsair XMS3 6GB DDR3 Graphics Card MSI GTX580 Twin Frozr II/OC & BFG Nvidia GTX 285 2048 Sound Card Creative SB X-Fi and Soundblaster Recon 3 D headset Monitor(s) Displays x2 Flat screen 21" LG displays + x1 LG W2363D (3D) Keyboard Cyborg Mouse Razor Mamba PSU Tagan TG 1100W TURBOJET QUAD SLI Case CoolerMaster HAF 932 Case - Black Cooling ASUS V60 Quiet Hard Drives 5 internal Hard Drives:
1 x WD 120GB Solid State
4 x WD 1TB (CAVIAR BLACK 1TB 32MB 7200 SATA) as Raid 5 array Internet Speed 0.5 Mb - (Benefits of rural location!) Other Info Teaming 2 GB network connection to Wired 1GB switch.
Connected to 25TB (Raid 5) of network storage on a wired 1GB lan.
(Mixture of internal hard drives, 1TB, 2TB & 4TB Terastations) |
02 Sep 2011
|
#3 | | |
Microsoft DTV-DVD Video Decoder, msmpeg2vdec.dll, 6.1.7140.0 - not compatible with MP10? We reccommend against using this decoder as the preferred decoder.
When I was downloading I think I read that this was to check for Windows Media Player compatibility? I don't usually use WMP, but instead use VLC. I was using DivX player but I removed it as the slide bar was unresponsive when watching media.
There doesn't seem to be a manufacturers (ozc) utility for my SSD. The games are on the SSD along with the operating system. The movies are on my HDD. I HAVE run a diagnostic on both of them, although I forget the program name... it said that both were healthy. | My System Specs | | System Manufacturer/Model Number Scan 3XS Vengence OS Windows 7 64 CPU i7 (2nd Gen) @ Motherboard ASUS P8P67 Memory 8GB DDR3 Graphics Card GTX 580 Monitor(s) Displays Samsung SyncMaster 2333HD PSU Corsiar 600W Case Cooler Master Hard Drives OCZ Vertex 3 SSD
Samsung HD103SJ HDD - Data Internet Speed 2GB |
02 Sep 2011
|
#4 | | Windows 7 Ultimate 64Bit (SP 1) |

Quote: Originally Posted by AKM87 Microsoft DTV-DVD Video Decoder, msmpeg2vdec.dll, 6.1.7140.0 - not compatible with MP10? We reccommend against using this decoder as the preferred decoder.
When I was downloading I think I read that this was to check for Windows Media Player compatibility? I don't usually use WMP, but instead use VLC. I was using DivX player but I removed it as the slide bar was unresponsive when watching media.
There doesn't seem to be a manufacturers (ozc) utility for my SSD. The games are on the SSD along with the operating system. The movies are on my HDD. I HAVE run a diagnostic on both of them, although I forget the program name... it said that both were healthy.
Were there any other codecs listed by the decoder utility?
Regards
UKMedia | My System Specs | | System Manufacturer/Model Number Self Build OS Windows 7 Ultimate 64Bit (SP 1) CPU Intel Core i7 950 4 X 3.07GHz (8 Logical) Motherboard Gigabyte X58-USB3 Memory 24GB Corsair XMS3 6GB DDR3 Graphics Card MSI GTX580 Twin Frozr II/OC & BFG Nvidia GTX 285 2048 Sound Card Creative SB X-Fi and Soundblaster Recon 3 D headset Monitor(s) Displays x2 Flat screen 21" LG displays + x1 LG W2363D (3D) Keyboard Cyborg Mouse Razor Mamba PSU Tagan TG 1100W TURBOJET QUAD SLI Case CoolerMaster HAF 932 Case - Black Cooling ASUS V60 Quiet Hard Drives 5 internal Hard Drives:
1 x WD 120GB Solid State
4 x WD 1TB (CAVIAR BLACK 1TB 32MB 7200 SATA) as Raid 5 array Internet Speed 0.5 Mb - (Benefits of rural location!) Other Info Teaming 2 GB network connection to Wired 1GB switch.
Connected to 25TB (Raid 5) of network storage on a wired 1GB lan.
(Mixture of internal hard drives, 1TB, 2TB & 4TB Terastations) |
02 Sep 2011
|
#5 | | |
Nope, that was the only 1. | My System Specs | | System Manufacturer/Model Number Scan 3XS Vengence OS Windows 7 64 CPU i7 (2nd Gen) @ Motherboard ASUS P8P67 Memory 8GB DDR3 Graphics Card GTX 580 Monitor(s) Displays Samsung SyncMaster 2333HD PSU Corsiar 600W Case Cooler Master Hard Drives OCZ Vertex 3 SSD
Samsung HD103SJ HDD - Data Internet Speed 2GB |
02 Sep 2011
|
#6 | | |
Additional information: Now that I think of it, it's never happened whilst playing web video in my browser. | My System Specs | | System Manufacturer/Model Number Scan 3XS Vengence OS Windows 7 64 CPU i7 (2nd Gen) @ Motherboard ASUS P8P67 Memory 8GB DDR3 Graphics Card GTX 580 Monitor(s) Displays Samsung SyncMaster 2333HD PSU Corsiar 600W Case Cooler Master Hard Drives OCZ Vertex 3 SSD
Samsung HD103SJ HDD - Data Internet Speed 2GB |
03 Sep 2011
|
#7 | | Windows 7 Ultimate 64Bit (SP 1) |

Quote: Originally Posted by AKM87 Microsoft DTV-DVD Video Decoder, msmpeg2vdec.dll, 6.1.7140.0 - not compatible with MP10? We reccommend against using this decoder as the preferred decoder.
When I was downloading I think I read that this was to check for Windows Media Player compatibility? I don't usually use WMP, but instead use VLC. I was using DivX player but I removed it as the slide bar was unresponsive when watching media.
There doesn't seem to be a manufacturers (ozc) utility for my SSD. The games are on the SSD along with the operating system. The movies are on my HDD. I HAVE run a diagnostic on both of them, although I forget the program name... it said that both were healthy. Did you run DXDiag? Can you attach the output file?
You could also try this tutorial: Video Encoding x264 (MeGUI)
Regards
UKMedia | My System Specs | | System Manufacturer/Model Number Self Build OS Windows 7 Ultimate 64Bit (SP 1) CPU Intel Core i7 950 4 X 3.07GHz (8 Logical) Motherboard Gigabyte X58-USB3 Memory 24GB Corsair XMS3 6GB DDR3 Graphics Card MSI GTX580 Twin Frozr II/OC & BFG Nvidia GTX 285 2048 Sound Card Creative SB X-Fi and Soundblaster Recon 3 D headset Monitor(s) Displays x2 Flat screen 21" LG displays + x1 LG W2363D (3D) Keyboard Cyborg Mouse Razor Mamba PSU Tagan TG 1100W TURBOJET QUAD SLI Case CoolerMaster HAF 932 Case - Black Cooling ASUS V60 Quiet Hard Drives 5 internal Hard Drives:
1 x WD 120GB Solid State
4 x WD 1TB (CAVIAR BLACK 1TB 32MB 7200 SATA) as Raid 5 array Internet Speed 0.5 Mb - (Benefits of rural location!) Other Info Teaming 2 GB network connection to Wired 1GB switch.
Connected to 25TB (Raid 5) of network storage on a wired 1GB lan.
(Mixture of internal hard drives, 1TB, 2TB & 4TB Terastations) |
03 Sep 2011
|
#8 | | |
Yes I ran the application and have attached a screenshot of the resulting window. It did not, as far as I can tell, produce any kind of file.
Also, there seems to have been some wires crossed? Why would I want to convert my AVI files to MP4? I don't really use Windows Media Player - it's bulky and incongruous. I was using DivX player but have switched to VLC.
I apologize if I didn't make myself clearer, it was very late when I was writing this. | My System Specs | | System Manufacturer/Model Number Scan 3XS Vengence OS Windows 7 64 CPU i7 (2nd Gen) @ Motherboard ASUS P8P67 Memory 8GB DDR3 Graphics Card GTX 580 Monitor(s) Displays Samsung SyncMaster 2333HD PSU Corsiar 600W Case Cooler Master Hard Drives OCZ Vertex 3 SSD
Samsung HD103SJ HDD - Data Internet Speed 2GB |
04 Sep 2011
|
#9 | | Windows 7 Ultimate 64Bit (SP 1) |

Quote: Originally Posted by AKM87 Yes I ran the application and have attached a screenshot of the resulting window. It did not, as far as I can tell, produce any kind of file.
Also, there seems to have been some wires crossed? Why would I want to convert my AVI files to MP4? I don't really use Windows Media Player - it's bulky and incongruous. I was using DivX player but have switched to VLC.
I apologize if I didn't make myself clearer, it was very late when I was writing this.
Okay. Can you type 'DXdiag' in the search box and then run the programme.
Click the 'Run 64-bit DxDIag' button and when it has finished, click 'Save All Information' and attach the file to your reply.
Regards
UKMedia | My System Specs | | System Manufacturer/Model Number Self Build OS Windows 7 Ultimate 64Bit (SP 1) CPU Intel Core i7 950 4 X 3.07GHz (8 Logical) Motherboard Gigabyte X58-USB3 Memory 24GB Corsair XMS3 6GB DDR3 Graphics Card MSI GTX580 Twin Frozr II/OC & BFG Nvidia GTX 285 2048 Sound Card Creative SB X-Fi and Soundblaster Recon 3 D headset Monitor(s) Displays x2 Flat screen 21" LG displays + x1 LG W2363D (3D) Keyboard Cyborg Mouse Razor Mamba PSU Tagan TG 1100W TURBOJET QUAD SLI Case CoolerMaster HAF 932 Case - Black Cooling ASUS V60 Quiet Hard Drives 5 internal Hard Drives:
1 x WD 120GB Solid State
4 x WD 1TB (CAVIAR BLACK 1TB 32MB 7200 SATA) as Raid 5 array Internet Speed 0.5 Mb - (Benefits of rural location!) Other Info Teaming 2 GB network connection to Wired 1GB switch.
Connected to 25TB (Raid 5) of network storage on a wired 1GB lan.
(Mixture of internal hard drives, 1TB, 2TB & 4TB Terastations) |
04 Sep 2011
|
#10 | | |
Ok, There appears to be nothing with that name on my PC. I have downloaded from the link that you provided and the file is named DECCHECKSetup. I've run this setup, which creates a folder on C:\ called DECCHECK, which contains application called DECCHECK and an eula text file.
I have run the DECCHECK application, which results in the window that I have previously attached in a screenshot. It would appear that I have at no point downloaded or created any application/file with the name DxDiag.
Thanks for getting back to me | My System Specs | | System Manufacturer/Model Number Scan 3XS Vengence OS Windows 7 64 CPU i7 (2nd Gen) @ Motherboard ASUS P8P67 Memory 8GB DDR3 Graphics Card GTX 580 Monitor(s) Displays Samsung SyncMaster 2333HD PSU Corsiar 600W Case Cooler Master Hard Drives OCZ Vertex 3 SSD
Samsung HD103SJ HDD - Data Internet Speed 2GB Ocassionsal Video and Audio Stutter problems? All times are GMT -5. The time now is 07:44 AM. | |