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Windows 7: 4 months Dell 5110 and HD failure??

02 Sep 2011   #1
Sniki

Windows 7 Ultimate 32bit
 
 
4 months Dell 5110 and HD failure??

Just bought this laptop (Dell Inspiron N5110) few months ago, since yest. after rebooting the laptop, am NO longer can access second partition (D), Windows management tool says -> RAW mode. plus, he become so slow, it takes him like 20 min. to load desktop.
Partition C is still reachable, browse, open soft. etc..
Dell diagnostic boot tool, found an error on HD "error code 2000-0142"

I prefer not to format the hard disk, I have important project stuff related to my work on the second partition. and yes, am a real jackass I didnt make any BACKUP of the data, so am quite lost here..

any advise please? what should I do? can I recover the data from D somehow?

thnx in advance


My System SpecsSystem Spec
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02 Sep 2011   #2
Techymike

windows 7 home premium 64, and Windows 10 64 bit
 
 

Contact Dell in Austin, TX. They actually are a good company and will assist you. They will more then likely ask you to send the computer back to them. If you can save anything from the HD then do so as they will most likely wipe it clean or install a new drive. I am guessing that you bought this new from Dell.
My System SpecsSystem Spec
02 Sep 2011   #3
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Hi Sniki, try a system restore If that is not an option, download Malwarebytes, update the program and do a full scan. Linnk to it is in my sig.
My System SpecsSystem Spec
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02 Sep 2011   #4
Sniki

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by Techymike View Post
Contact Dell in Austin, TX. They actually are a good company and will assist you. They will more then likely ask you to send the computer back to them. If you can save anything from the HD then do so as they will most likely wipe it clean or install a new drive. I am guessing that you bought this new from Dell.
Yes, I bought it from Dell with 3 years warranty.

am afraid the drive will die completely soon, checking the error code @Dell support community, doesnt brings some good news.. "2000-0142 means the drive is failing its own self-test routine... It's more likely an electronic than a mechanical failure... Bottom line: you need to replace the drive."

am assuming, asking them to recover or doing ghost to the new drive isnt an option, right?
My System SpecsSystem Spec
02 Sep 2011   #5
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You can try connecting the laptop drive to your desktop with a SATA and power cable to see if you can recover your data that way. Removing the laptop HDD might void your warranty, check with Dell on that first.
My System SpecsSystem Spec
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 4 months Dell 5110 and HD failure??




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