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Windows 7: SSD space is disappearing. Troublshooted almost everything already.

03 Sep 2011   #1

Windows 7 Professional 64 bit
 
 
SSD space is disappearing. Troublshooted almost everything already.

****This thread is getting lengthy, so to help newcomers' to this thread catch up, I'll try to update this post from time to time with some cliff notes. Scroll down to view original post****

Cliff notes:

My SSD is losing drive space at a rapid rate. Whatever is eating away at my drive's capacity is NOT showing up in any file, folder, or hidden system file. My used disk space is remaining static in size, yet my free space is magically disappearing, leaving me with a huge chunk of drive space that is unaccounted for. See screenshots below to illustrate:

Note: The following screenshots are old and do not reflect my current drive's capacity.

This screenshot shows my drive capacity being 60GB:


This screenshot shows Space Sniffer, Treesize File, and Windirstat reporting my C: as only consuming approx 35GB in size.


This screenshot shows a full blown image of Space Sniffer reporting my entire C: capacity with used and free space. Together, the combined capacity of my used and free space shows in the top left box and totals 44.6GB which is clearly not the total capacity of my actual drive. Where did it go???




In between some of the posts in this thread, we've tried a myriad of things the gurus here could think of ranging from:

-deleting my hiberfil system file
-enabling TRIM on my SSD
-running a full Malwarebytes system scan
-running disk check
-messing around with my recycle bin size



-------------------------------------------------------------------------------

*****BEGIN ORIGINAL POST***********


Hello sevenforum!

Disclaimer: Be gentle on the computer lingo because I'm pretty much a nub with this stuff.

I was recommended to this forum from another forum because we are stumped.

The culprit in question is my 64GB Crucial M4 SSD. OS installed is 64 bit Windows 7 Professional.

I've googled and posted on a couple forums and we haven't really gotten anywhere.

I've already troubleshooted the most basic items such as:

-Disk Clean Up
-Clearing TEMP and internet folder caches
-Moving the TEMP and internet caches to another drive
-Deleted restore points and shadow copies
-No viruses/malware -- fresh install.
-Running Treesize file and Windirstat to monitor file sizes.
-Discussed the possibilty of cluster sizes and defragmentation on other forums but got differing opinions on this after I presented "the stumper" (see below).
-etc etc.

The stumper: Treesize file and windirstat both show total drive space being used at around 36GB. This is including the hiberfil and pagefile system files.

This physical drive space that is being used is remaining exactly the same, yet the FREE space is constantly disappearing and at a rapid rate. In about 1-2 weeks I've lost about 6GB even though my actual used space has stayed consistent around 36GB.

So this tells me that no new files are actually physically taking up my drive space since the physical storage size of my files are staying the same. I've been monitoring this the past month and the hiberfil and pagefile system files have remained pretty consistent, so it isn't these guys.

What's going on?!

TIA!
-Steven

My System SpecsSystem Spec
.

03 Sep 2011   #2

Windows 7 Home Premium 64bit
 
 

What exactly do you mean by free space disappearing?

I understand used space is being reported the same but what about Total disk space?

In disk manager is it showing the total capacity of the drive as it should be, or is it that shrinking as well?
My System SpecsSystem Spec
03 Sep 2011   #3

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by Wishmaster View Post
What exactly do you mean by free space disappearing?

I understand used space is being reported the same but what about Total disk space?

In disk manager is it showing the total capacity of the drive as it should be, or is it that shrinking as well?
Sorry for the obscurity.

Example:

-"My Computer" says my SSD has a total drive capacity of 60GB with 12GB currently free/available.
-Treesize says total space being used is 36GB (this is including the pagfile and hiberfil system files.)

Used and total drive space are staying the same.
Free space is decreasing and at a rapid rate.
My System SpecsSystem Spec
.


04 Sep 2011   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums SNsCPU. Cabn you post a screen shot of your C:\ properties? Click on Computer> Right click on C:\ On the General tab, do the used and free space add up to the listed capacity?



A Guy
My System SpecsSystem Spec
04 Sep 2011   #5

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by A Guy View Post
Welcome to Seven Forums SNsCPU. Cabn you post a screen shot of your C:\ properties? Click on Computer> Right click on C:\ On the General tab, do the used and free space add up to the listed capacity?



A Guy
Ah, this is already showing me something new that my other forums with the computer gurus didn't think to ask me lol.

Yes, the used and free space DO add up from this tab, however Treesize file and all other methods of recognizing used disk space is recognizing much less used space than what's shown here.

My System SpecsSystem Spec
04 Sep 2011   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Let's try something. I use a free program called Space Sniffer. Download and run it. When it maps your used space, then click the green star in the menu bar to show free space. See if Space Sniffer agrees with windows.





A Guy
My System SpecsSystem Spec
04 Sep 2011   #7

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by A Guy View Post
Let's try something. I use a free program called Space Sniffer. Download and run it. When it maps your used space, then click the green star in the menu bar to show free space. See if Space Sniffer agrees with windows.


A Guy
Yes, Space Sniffer agrees with windows on the free space.
My System SpecsSystem Spec
04 Sep 2011   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Personally, I'd say you don't have a problem. How are you determining free space is shrinking?
Windows says all is ok, and SS seems to confirm that. If you have your page file set to system managed, and you have hibernation enabled, then both those sizes will change. I have my page file set at a static number, and hibernation disabled.

A Guy
My System SpecsSystem Spec
04 Sep 2011   #9

Windows 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by A Guy View Post
Personally, I'd say you don't have a problem. How are you determining free space is shrinking?
Windows says all is ok, and SS seems to confirm that. If you have your page file set to system managed, and you have hibernation enabled, then both those sizes will change. I have my page file set at a static number, and hibernation disabled.

A Guy
Hmmm, not sure how else I can explain...

One week ago I had around 17GB of free space available. Today I only have around 11GB of free space left even though no new files or folders are being created or installed. Treesize file, windirstat, and space sniffer all confirm this as they are showing a consistent used disk space of around 36GB over this time period. The free space that "My Computer" shows is decreasing at an abnormally rapid rate. Pagefile has remained consistent in size over the past month that I've been monitoring this issue.

In the span of a week, I've lost around 6GB of free space. To where? I don't know... Disk size recognization programs aren't picking up where it went. There is almost a 13GB discrepancy with the used space my screen shot is showing vs what these disk space recognition softwares are showing.
My System SpecsSystem Spec
04 Sep 2011   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

OK, your screen shot, you show 48GB used, so it seems the issue is you are actually using more space. You say your used Space Sniffer, and it agreed you have 11 GB free space. Did Space sniffer say you had 48GB used space? Suggest you post screen shots as I did, used space, then free space.

If you are indeed using more space, then we need to determine where that space is being used, we can use SS for that. I would suspect your hiberfil.sys. You are saying Treesize and windirstat both show total drive space being used at around 36GB. Yet windows says 48GB, which is your issue as you know. Let's see if SS agrees your used space is 36GB. If so, then we are back to square, but we understand the issue. Sorry for the confusion. A Guy
My System SpecsSystem Spec
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 SSD space is disappearing. Troublshooted almost everything already.





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