Pity. Although that is what I expected.
At various times I marked some articles related to usb problems and, of course, I'll go looking thru them to see if I find anything that fits.
You might viist the Microssoft Troubleshooting site and see if they have a usb troubleshooter and, still a bigger if, if it really solves the problem. Microsoft Fix it Solution Center: troubleshooting software issues
What will help me is if you fluff out your System Specs, for example, Win 7 is a little bit short for describing the OS.
In the following write-up 3 different info gathers are presented. Two I've used myself. Speccy is simpler and SIW is the motherload of all info about your system. I do recommend running SIW then choosing FILE | Create report file | HTML
Save that report for your own records. There will be such things as your licenses, your computer serial number, you computer Model number, detailed info about every piece of hardware on your computer (which might help run down the problem), a list of drivers
installed, a list of installed software. The program is free and utterly amazing. Update your SevenForums System Specs
User CP (3rd item in the top menu bar) |
Your Profile (left-hand column, Edit System Spec
To gather info, use Speccy - System Information - Free Download
or the System Info tool, Use System Info to see your System Specs
Add the word laptop
“system manufacturer” block.
Provide full windows version info, for example: MS Windows 7 Ultimate 64-bit SP1
Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc
Scroll down and click on the SAVE CHANGES