Blu-Ray not recognizing Blu-Ray Help!!

I have a new build with a Lite-On Blue Ray player, it has been fine playing CD/DVD but I tried a Blu-Ray and it does not recognize. I realized I had not installed "Cyberlink BD Solution" so I tried to do so- I am unable to install it! When I try to install it (BD Solution v6) I get an install shield error 1628: failed to install...

Can anyone help with getting this thing to work? Is there something I need to do to get the software to install or is there another codec I could use to get MP to recognize Blu-Ray disks?

I already went in and changed the region setting in Windows- no help!

Running Windows 7 64bit

Thanks!

Just google "installshield error 1628" and search for solutions within the last one month and you can find three or four fixes for resolving it.

But before trying any of those, try to install the program as an administrator and check whether it gets you through. Open the CD Install, right click on the specific installer and "Run as Administrator".

If it does not resolve the problem, then try the other fixes.

(Incidentally I too have a Liteon iHBS112 BD writer and had installed the BD Solution on my 32bit OS. Hadn't experienced any install problems.)

I am ready to throw my new comp build in the trash!!!

Here is my issue- running Windows 7 64bit, most things seem to run fine but lately I have started having problems. Windows Media Center wont run, Media Player wont run. I have a BluRay player and tried to install BD Solutions PowerDVD9 and get 1628 install shield error... tried to download trial version of PowerDVD11 and get 1628 install shield error... whats going on???

Please help!!

MikeS71 said:

I am ready to throw my new comp build in the trash!!!

Here is my issue- running Windows 7 64bit, most things seem to run fine but lately I have started having problems. Windows Media Center wont run, Media Player wont run. I have a BluRay player and tried to install BD Solutions PowerDVD9 and get 1628 install shield error... tried to download trial version of PowerDVD11 and get 1628 install shield error... whats going on???

Please help!!

Hi

Have any of these worked in the past? If so, can you do a system restore to a point where everything was okay?

What anti-virus have installed?

Regards
UKMedia

I know that Media Player worked, as for Media Center- I am not 100% certain. As for a system restore- I dont know that thats an option as the issue has existed for at least a week. I am running AVG as an anti-virus.

MikeS71 said:

I know that Media Player worked, as for Media Center- I am not 100% certain. As for a system restore- I dont know that thats an option as the issue has existed for at least a week. I am running AVG as an anti-virus.

Hi

Try restoring past 1 week, unless you have deleted your recovery points they will still exist.

Also, try turning AVG off and see if that has an effect.

Regards
UKMedia