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Windows 7: External Hard Drive no longer recognized

06 Sep 2011   #1
heisenberg

Windows 7 x64
 
 
External Hard Drive no longer recognized

Hi, my laptop is no longer recognising my external hard drive. Only happened today. Acer laptop, seagate 1TB hard drive(external power source). When plugged in, the HD acts like it has been recognised and begins to boot up as it were(green light comes on it front, spinning sound). But the computer does not acknowledge it. Not in my computer, device manager, or disk management. The HD is also no longer recognised on anything else either, be it media player or xbox360. I don't know what my laptop has done it to stop it working/recognising it, would love some help as i have lots of work and pictures etc on it.

Fingers Crossed

WW


My System SpecsSystem Spec
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06 Sep 2011   #2
essenbe
Microsoft MVP

Windows 7 Enterprise X64
 
 

Do you hear any unusual noises from the external when it is spinning up? If nothing else recognizes it, the problem may not be with your laptop. Have you heard any clicking noises from the external?
My System SpecsSystem Spec
06 Sep 2011   #3
TBoyd

Windows 7 Professional 64 Bit SP1
 
 

Welcome to the forum!

If all else fails - and it seems that it has - Consider taking the drive out of the case/housing. The HD is no different than any other HD. It will either have an IDE or SATA connection that is plugged into the board that converts it to USB.

Once removed, connect the HD to a PC & see if you can access your files.

I had to do this to an external HD a couple of years ago & I was able to retrieve my files.
My System SpecsSystem Spec
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07 Sep 2011   #4
heisenberg

Windows 7 x64
 
 

Hey guys. it was the cable from the HD to the comp/xbox etc that was the issue, now using a lead from an old camera instead and she is working fine once again. Thanks for the help :-)
My System SpecsSystem Spec
07 Sep 2011   #5
essenbe
Microsoft MVP

Windows 7 Enterprise X64
 
 

I'm glad you figured out you issue and it is working once again.
My System SpecsSystem Spec
07 Sep 2011   #6
TBoyd

Windows 7 Professional 64 Bit SP1
 
 

Glad your solution was a simple one. I lost some priceless photos a couple of years ago due to a failed HD. From then on I learned the value of backing up! Keep that in mind!
My System SpecsSystem Spec
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 External Hard Drive no longer recognized




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