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Windows 7: Acer Laptop: Switchable Graphics using i7 & AMD Radeon

27 Nov 2011   #31
popeye1953

Windows 7 Home Premium 64-bit
 
 

Bought a 7750G-6669 with i5-2430 and AMD 6650M video card. Having the same issues. This stinks!

No way to select the 6650 as the dedicated video in BIOS which causes numerous issues when trying to run graphics demanding games. Why couldn't there at least be a function key to switch between them?


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27 Nov 2011   #32
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Contact Acer and log your complaint. If enough people do it they may just think of adding that function.
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27 Nov 2011   #33
popeye1953

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Contact Acer and log your complaint. If enough people do it they may just think of adding that function.
Thanks for the support.

I'll try I guess. Seems most times their help desk folks know very little about the inner workings of their products. They are used to questions like 'why doesn't Aero work?'.

Gotten cynical in my old age.
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27 Nov 2011   #34
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I would avoid the help desk. I have had good look going to the Contact US page and finding the highest level address I can find and send the complaint there.
Sometimes that is just Support, but anything is better than help desk or online support.
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27 Nov 2011   #35
popeye1953

Windows 7 Home Premium 64-bit
 
 

Contacted Acer online (I know) they gave me a phone number. Will give them a call tomorrow. Supposedly there is some 'hidden' options in bios. We'll see.
I will update if I find anything that really works.

BTW: Love Grim Fandango.
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27 Nov 2011   #36
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Yes, that would be great news to everyone, and not just in this thread! Please keep us updated.

BTW: Manny es el hombre!
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28 Nov 2011   #37
Cheers

Windows 7 Home Premium 64
 
 

The support ticket worked better for me than phone calls. Definitely recommend EVERYONE having problems sends in a ticket with a link to this thread - that is the only way we will see them work on this. If its just one or two of us complaining, they just put it down to us being dummies.

Here is the latest from Acer help desk -

As per your request, I have passed on your recommendation for a BIOS update that will allow users to enable the dedicated graphics chip to work independently.
I appreciate that you contacted us and brought up this concern. I guarantee you that your recommendation will be considered and as to if there will be a BIOS update available will be determined in the future.
Please feel welcome to submit a new helpdesk ticket should you require any further support.
We thank you for using Acer’s online helpdesk.
Have a great day.
My System SpecsSystem Spec
27 Dec 2011   #38
Otase

Windows 7 Home Premium 64 bit
 
 

I Got an Aspire 7750G/ with i5-2430 and AMD Radeon HD 6650M (2gb vram)/ 8gb DDR3,
i didnt go check on Bios yet if i can make dedicated video card work independently,
i thought graphic Intel HD 3000 would only take care of the monitor but i gess im wrong,
i can know when its swtching to radeon or not when opening a game or other aplication,
with the help of Speccy (it only shows radeon temperature when its in use)
My System SpecsSystem Spec
29 Dec 2011   #39
Otase

Windows 7 Home Premium 64 bit
 
 

Im using GPU-Z to eitheir see if its using radeon or not,
on the aplications i set high performance and it sure is doing its work
so i wonder what is anyone prob about the switchable graphics yet.
My System SpecsSystem Spec
29 Dec 2011   #40
search53

Win 7 Pro x64
 
 

No problems here, but then I don't do much gaming. I got mine mainly for the 4/8 cores.
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 Acer Laptop: Switchable Graphics using i7 & AMD Radeon




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