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Windows 7: Synaptic Touchpad unbalanced sensitivity

11 Sep 2011   #1

Windows 7 Ultimate x64
 
 
Synaptic Touchpad unbalanced sensitivity

I just installed Windows 7 Ultimate x64 on my Samsung R519 laptop. I have noticed that the touchpad is more sensitive vertically than horizontally. Is there anywhere I can change individual axis sensitivity in Windows 7?

Thanks


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11 Sep 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jellymann View Post
I just installed Windows 7 Ultimate x64 on my Samsung R519 laptop. I have noticed that the touchpad is more sensitive vertically than horizontally. Is there anywhere I can change individual axis sensitivity in Windows 7?

Thanks
I doubt it but cant tell you absolutely untill we know what touchpad. Mine has a sensitivity adjustment but it doesnt give the option of adjusting just the X-axis.

Have you checked the driver in device manager?
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11 Sep 2011   #3

Windows 7 Ultimate x64
 
 

There are no options to change individual axis. Is there not a hack or a file that I can change that contains the sensitivity information?

It's just a standard-issue synaptics touchpad
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11 Sep 2011   #4

 
 

But why don't you try adjusting (experimenting with) the sensitivity of the touchpad anyway --- you might just hit upon a setting that works better for you!
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05 Nov 2011   #5

Windows 7 Ultimate x64
 
 

I'm sorry but that's not going to help. I'm looking for a way to change the sensitivity of each axis individually, not change the sensitivity as a whole.

I am an experienced computer user and not some windows noob. I'm here for technical solutions, not haphazard advice from people who don't read.
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05 Nov 2011   #6

 
 

Ummmmm, we're glad to see you on this forum jellyman, but here's a little advice for you: You might try to refrain from being condescending and insulting to those of us (many of whom are also very experienced computer users), who VOLUNTEER their time to try to help posters like you, for whom there may not be any totally satisfactory solution. A little civility goes a long way. . .
My System SpecsSystem Spec
05 Nov 2011   #7

Windows 7 Ultimate x64
 
 

Sorry.

It's just that this problem has been bugging me for years now and nobody seems to have bothered about it. The only fixes are for Linux, so that's useless. And nobody at Synaptic seems to care either.

I'm not sure who I should be blaming here, Microsoft, Synaptic or Samsung... but somebody isn't doing their job right.

If you're planning on buying a laptop, get a Macbook. Even Windows runs better on it.
My System SpecsSystem Spec
05 Nov 2011   #8

 
 

Thank you jellymann. I have a Synaptics Touchpad as well, and am familiar with, at least, my version of it. Here are some additional suggestions.

I understand that you are interested only in being able to change the sensitivity of each axis individually, however, having said that, I would still explore the following:

First, under the Sensitivity setting options, there is a setting for 'Palm Check' as well as a setting for the degree of "'Sensitivity.' Have you first tried the various different Palm Check levels and then reset your 'Sensitivity' level?

Second, there is a 'Reset Devices' button on the Mouse Properties screen. Have you tried that, and then re-set all of your options/preferences (including Palm Check)?

Third, have you checked with Synaptics to make sure you have the most recent driver for this device, and that the driver was installed without any corruption?

Fourth, are you sure this is not a hardware problem with the touchpad itself? Perhaps you need a touchpad repair or replacement.
My System SpecsSystem Spec
05 Nov 2011   #9

Windows 7 Ultimate x64
 
 

I have adjusted Palm Check and Sensitivity in mouse settings and they have no effect on the problem. This is to be expected, as the two settings have nothing to do with individual axis settings.

I do have the latest Synaptic driver installed. I can be sure there were no problems with installation as both times I installed it, before and after reinstalling Windows, there were no errors and both times the problem was exactly the same.

I am also certain there is nothing physically wrong with the touchpad as this problem does not occur in other operating systems.

I suspect the touchpad itself being of higher DPI vertically than horizontally, and Linux xOrg settings recognise the fact and compensate for it. However, there is no means of compensating for this in Windows.
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 Synaptic Touchpad unbalanced sensitivity




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