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Windows 7: Disk check could not be performed because windows cannot access disk


11 Sep 2011   #1

Windows 7 Home Basic 32bit
 
 
Disk check could not be performed because windows cannot access disk

HI, i have a Transcend StoreJet 25M 640GB external hardisk, at first it was working properly until a time that it wont open.
at first it will ask me to format the disk to be able to open it or sometimes it will say ” NOT accessible : the parameter is incorrect”
i did some searching and i learned that i need to chkdsk it, and when I did using command prompt it says ” Data error (cyclic redundancy check)”
if a click properties on external hardisk , it has zero bytes free and used space, and if click the “check now” in tool tab under error checking it says ” The disk check could not be performed because windows cannot access the disk..
is there anything i can do the fix these ?? and be able to operate my external hard disk again? please help me , I would really appreciate.. thank you (forgive my grammar)


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11 Sep 2011   #2

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try the Recovery tool from here:
http://www.transcendusa.com/
My System SpecsSystem Spec
11 Sep 2011   #3

Windows 7 Ultimate x64 SP1
 
 

Before you try the recovery tool already mentioned, check to ensure your connections to the external drives are ok. I had the same problem and wiggling the usb cable did the trick. Good luck!

Snarks
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 Disk check could not be performed because windows cannot access disk




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