Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Steelseries Xai not recognized byWindows 7

13 Sep 2011   #1

Windows 7 x64
Steelseries Xai not recognized byWindows 7

Recently purchased a xai mouse from steelseries. I plugged it in and windows stared to automatically install the drivers. When it's done I try to use it, it won't track and none of the buttons work, but all the lights are on. I then downloaded the software from the steelseries website for this mouse, it could tell whether the mouse was connected or not. After changing a few settings I tried to use it and the mouse would still not track, but the buttons worked. I can't find this mouse in device manager. Any ideas/other people have this problem? I've already contacted steelseries for support, it has been... slow.

My System SpecsSystem Spec

14 Sep 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

Please fill in your system specs under your Profile. It helps us help.

There are known compatibility issues with certain motherboards:
FAQ - SteelSeries - My computer gets stuck at BIOS stage during the boot for a few minutes when the Xai is connected..
Your motherboard may not be on the list, but the issue may affect it.

It may need to be reset:
FAQ - SteelSeries - I'm experiencing issues with the software/firmware on my Xai. Is there a way for me to reset the mouse?

REVIEW: Steelseries Xai |
My System SpecsSystem Spec

 Steelseries Xai not recognized byWindows 7

Thread Tools

Similar help and support threads for2: Steelseries Xai not recognized byWindows 7
Thread Forum
Solved Steelseries Siberia v2 Frost Blue USB headset Sound & Audio
Steelseries Siberia v2 usb soundcard not detected Sound & Audio
Solved Best SteelSeries Siberia uSB sound card settings? Sound & Audio
SteelSeries USB Siberia Sound Card Problems Sound & Audio
Steelseries 3H USB & windows 7 Hardware & Devices
Steelseries 3h USB - Windows 7 issues. Hardware & Devices
Getting my 4TB to be recognized on XP Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:10 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33