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Windows 7: USB 3.0 host controller not found

15 Sep 2011   #1

Windows 7 Home Premium x64
 
 
USB 3.0 host controller not found

Yesterday, my usb 3.0 host controller seems to have stopped working. I have tried enabling/disabling controller from BIOS, reinstalling drivers, finding different drivers, and reinstalling my mobo CD, but to no avail. (Yes, i already tried searching).

It does not show up in windows device manager at all, but when i plug my mouse into the ports, the LEDs light up, but the system does not detect it (nothing happens, no chime or anything).

How would i go about fixing this issue?
Thanks in advance

My System SpecsSystem Spec
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15 Sep 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hello joffua. Welcome to the forum.

I have to assume this controller is on the motherboard? What brand and model is it?

If it were mine I would be checking out the MB manufacturer's forums about the board to see if others were having the same issue.

If you fill out your "My System Specs" under your Profile then others here could look too!
My System SpecsSystem Spec
15 Sep 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

TVeblen brings up a good point, more info is needed and most mobo mfrs will also support you with email or phone-in support. If they can't work through the issue they should on such a new product RMA the board to test, repair or replace.
My System SpecsSystem Spec
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15 Sep 2011   #4

Windows 7 Home Premium x64
 
 

Its a gigabyte GA-X58a-UD3R rev. 2
I already searched the manufacturers forums and found nothing.
And yes, it is an integrated controller.
Thanks for the replies.
My System SpecsSystem Spec
15 Sep 2011   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP in VM)
 
 

The last driver listed on the Gigabyte page. Just select your OS.
My System SpecsSystem Spec
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