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Windows 7: "Windows is uninstalling this device."

19 Sep 2011   #1
eknirb

Windows 7 Home Premium 64bit.
 
 
"Windows is uninstalling this device."

Um, why might that be?



My System SpecsSystem Spec
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19 Sep 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by eknirb View Post
Um, why might that be?

No driver perhaps?
My System SpecsSystem Spec
19 Sep 2011   #3
eknirb

Windows 7 Home Premium 64bit.
 
 

iTunes and iPod work perfectly. Troubleshooting shows drivers are up to date.
My System SpecsSystem Spec
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20 Sep 2011   #4
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

OK - I'm confused.

If the iPod works perfectly, then what is the issue?
My System SpecsSystem Spec
20 Sep 2011   #5
eknirb

Windows 7 Home Premium 64bit.
 
 

the issue is, if ipod works fine, itunes works fine, why does it show that (!) this is being uninstalled.
My System SpecsSystem Spec
20 Sep 2011   #6
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I'm sorry, but I don't own any Apple devices, so I can't give you any first-hand info. Perhaps someone else has.

But 2 things occur to me as possibilities:
1. The device is not maintaining a connection with the PC and windows thinks it has been removed.
2. The Apple driver is not playing nice in a Windows system.

Some folks have reported these as a workaround:
First, with the ipod connected, restart the computer. Check the device again.

If that did not change anything:
With the ipod connected, go into Devices and Printers and Uninstall/Remove the device. Disconnect the ipod. Restart the system. Now plug the ipod in and let Windows install the driver again.

See if that changes anything for the better.
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 "Windows is uninstalling this device."




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