Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HP 2175 printer not working properly Win7 x64 Home Premium

24 Sep 2011   #1

Windows 7 Home Premium x64
HP 2175 printer not working properly Win7 x64 Home Premium


This is my first time using windows again after a 3 year hiatus. I bought a computer and I'm relying more on software that only run in Windows 7.

I have an HP 2175 All-in-One printer and I've lost the installation cd. I followed the instructions as provided by the support pages directly from HP. Few things happened. First, most of the features of the printer were not working, such as one-touch scanning. If I'd select print landscape, the document would come out portrait. I tried uninstalling, and doing a fresh install, and I've been getting under the control panel device list multiple copies of the HP2175 printer (Copy 1... copy 2.... etc).

I'd like to know, how do I remove the drivers fully, and try a completely new install again, how do I get all the features to work, and how do I get rid of the extra copies of the device?

Much appreciated for the help!

My System SpecsSystem Spec

24 Sep 2011   #2

Windows 7 Ultimate 64 bit

Remove it using the control panel, un-install software, then check your registry for any left over strings. WARNING!!! - editing the registry can destroy your system if your not careful of what your doing. Make a backup before attempting to edit the registry. Once that is done, re-download software and driver from HP, heres the link. Then just follow on-screen prompts. Do not plug in usb cable until installation tells you to.

HP PSC 2170 All-in-One Printer series*-* Download drivers and software - HP Business Support Center
My System SpecsSystem Spec
25 Sep 2011   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

My System SpecsSystem Spec

26 Sep 2011   #4

Windows 7 Home Premium x64

Thanks for the responses. I did try and the printer seems to work fine for simple stuff, but for printing landscape from a pdf the page doesn't come out landscape. There are still 2 printer icons, one that's faded, and the other one full color, named hp psc 2170 series (copy 1). I would dabble with the registry except I have no idea how to go about it.
My System SpecsSystem Spec

 HP 2175 printer not working properly Win7 x64 Home Premium

Thread Tools

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:28 AM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33