Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: HP 2175 printer not working properly Win7 x64 Home Premium

24 Sep 2011   #1
hpe500f

Windows 7 Home Premium x64
 
 
HP 2175 printer not working properly Win7 x64 Home Premium

Hello!

This is my first time using windows again after a 3 year hiatus. I bought a computer and I'm relying more on software that only run in Win7.

I have an HP 2175 All-in-One printer and I've lost the installation cd. I followed the instructions as provided by the support pages directly from HP. Few things happened. First, most of the features of the printer were not working, such as one-touch scanning. If I'd select print landscape, the document would come out portrait. I tried uninstalling, and doing a fresh install, and I've been getting under the control panel device list multiple copies of the HP2175 printer (Copy 1... copy 2.... etc).

I'd like to know, how do I remove the drivers fully, and try a completely new install again, how do I get all the features to work, and how do I get rid of the extra copies of the device?

Much appreciated for the help!


My System SpecsSystem Spec
.
24 Sep 2011   #2
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Remove it using the control panel, un-install software, then check your registry for any left over strings. WARNING!!! - editing the registry can destroy your system if your not careful of what your doing. Make a backup before attempting to edit the registry. Once that is done, re-download software and driver from HP, heres the link. Then just follow on-screen prompts. Do not plug in usb cable until installation tells you to.

HP PSC 2170 All-in-One Printer series*-* Download drivers and software - HP Business Support Center
My System SpecsSystem Spec
25 Sep 2011   #3
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

My System SpecsSystem Spec
.

26 Sep 2011   #4
hpe500f

Windows 7 Home Premium x64
 
 

Thanks for the responses. I did try and the printer seems to work fine for simple stuff, but for printing landscape from a pdf the page doesn't come out landscape. There are still 2 printer icons, one that's faded, and the other one full color, named hp psc 2170 series (copy 1). I would dabble with the registry except I have no idea how to go about it.
My System SpecsSystem Spec
Reply

 HP 2175 printer not working properly Win7 x64 Home Premium




Thread Tools




Similar help and support threads
Thread Forum
Win7 Home Premium: Sharing a printer
I'm trying to help an elderly neighbour share his printer with his wife's Android tablet. I fell at the first hurdle; I can see the (USB attached) printer in Devices and Printers but can't work out how to share it. It seems like a case of "You can't get there from here". Does Windows 7 Home...
Network & Sharing
win7 home premium 64bit sp1 OEM to home prem. retail fam pack ugrade
Hello, can I upgrade my win7 64bit sp1 OEM to the win7 64bit home premium retail family pack? Thanks
Installation & Setup
Com Surrogate Stopped Working. Win7 Home Premium 64bit
Problem signature: Problem Event Name: APPCRASH Application Name: DllHost.exe Application Version: 6.1.7600.16385 Application Timestamp: 4a5bc6b7 Fault Module Name: RPCRT4.dll Fault Module Version: 6.1.7601.17514 Fault Module Timestamp: 4ce7ba59 Exception Code: c0020043 Exception Offset:...
General Discussion
Win7 Home Premium retail pack key not working
New problem different computer. We have a clean install of a Home Premium retail pack, it is not installed on anything else but has been re-installed by my son a number of times and will not activate. We tried telephone activation but when asked how many computers it is installed on there is no...
Windows Updates & Activation
HP all-in-one printer installation problem in W7 Home Premium
I installed the HP J5508 offficejet all-in-one printer software in my new samsung laptop having W7 Home Premium 64 bit. The problem is whenever I unplug the printer, it disappears from the printers list and whenever I plug it back (usb 3), the computer automatically installs the software again...
Hardware & Devices
Win7 Home premium not detected properly?
Hello all! I performed a rollback on my laptop to factory settings by using the provided tools of win7 to do so, as the backup was extracted from a recovery partition. Windows 7 Home Premium was provided by factory default as my OS. The system information of my machine clearly shows this is the...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App