both my cd-rw and my dvd-rw are showing code(10)


  1. Posts : 77
    windows 7 ultimate 32 bit
       #1

    both my cd-rw and my dvd-rw are showing code(10)


    i went to my cd today to play a disc. and it could not play

    i went to the dvd and it did not play


    in device manager both devices show code(10)

    i am looking around but nothing on the web has anything i can use to correct this
    probelm

    anybody have a suggestion or two
      My Computer


  2. Posts : 16
    Windows 7 Ultimate 32 bit
       #2

    it could be an issue with the registry upper and lower filters.

    First go to device manager and right click and uninstall both the drives.
    then follow these steps to delete the upper and lower filters.

    1) Close all open programs
    2) Click on Start, Run, and type REGEDIT and press Enter
    3) Click on the plus signs (+) next to the following folders

    * HKEY_LOCAL_MACHINE
    * SYSTEM
    * CurrentControlSet
    * Control
    * Class
    * {4D36E965-E325-11CE-
    BFC1-08002BE10318}

    4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

    * UpperFilters
    * LowerFilters
    * UpperFilters.bak
    * LowerFilters.bak

    5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
    6) After deleting the keys, close the Registry Editor
    7) Reboot your computer
    8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone
      My Computer


  3. Posts : 77
    windows 7 ultimate 32 bit
    Thread Starter
       #3

    MANU44

    that did work on both drives

    i followed what you suggested
    Upperfilters
    was the key i deleted
    and reboot everything appeared in devive manager with no exclamation

    i thank you for taking the time to assist

    njnitehawk
    or errors
      My Computer


 

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