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Windows 7: Printer Problem

31 Jul 2009   #1

windows 7
 
 
Printer Problem

Hello,

I just switched to Windows 7RC, but it doesn't recognize my Printer - Brother MFC-425CN - I tried installing the XP and the Vista drivers - it just doesn't recognize it... I plug it in to the USB and it doesn't react... Tried every USB port that I have... Nothing.

HELP!

Thanks,
David


My System SpecsSystem Spec
.

31 Jul 2009   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by DavidRefaeli View Post
Hello,

I just switched to Windows 7RC, but it doesn't recognize my Printer - Brother MFC-425CN - I tried installing the XP and the Vista drivers - it just doesn't recognize it... I plug it in to the USB and it doesn't react... Tried every USB port that I have... Nothing.

HELP!

Thanks,
David
Tell us abt your sys specs, and are you 32 bit or 64?

Ken
My System SpecsSystem Spec
31 Jul 2009   #3

windows 7
 
 
specs

32-bit

It's a new computer I just bought. MSI G41M-FD motherboard, Intel Pentium 2.6gb dual core processor, 4gb ram, 320gb sata2, etc.
What else do you want to know?
My System SpecsSystem Spec
.


31 Jul 2009   #4

XP Pro & Vista Home Premium (x86); Windows Ultimate 7600 x64 Retail
 
 

Well the obvious, do the USB ports work for any other device - mouse, USB flash drive, etc.?

Have you checked the BIOS settings (sorry not familiar with you MOBO) for any USB specific settings?
My System SpecsSystem Spec
31 Jul 2009   #5

windows 7
 
 
ofcourse

Mouse/disk-on-key - all work.

What do I need to temp with the BIOS?

I'm guessing it's a compatibility problem. This is a pretty new OS... But is there any way around it?
My System SpecsSystem Spec
31 Jul 2009   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by DavidRefaeli View Post
32-bit

It's a new computer I just bought. MSI G41M-FD motherboard, Intel Pentium 2.6gb dual core processor, 4gb ram, 320gb sata2, etc.
What else do you want to know?
thanks DR.

Im assuming you updated the driver, just in case Brother Software Download.

Is there any unknown devices in device manager? (type decice manager in search)

Ken
My System SpecsSystem Spec
Reply

 Printer Problem




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