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Windows 7: the famous error 38

01 Oct 2011   #1

win7
 
 
the famous error 38

I got this problem...any kind of usb device get this problem and I cannot access it. And when I unplug and replug a device already connected I get the same problem. Anyone experienced and solved this? thanks.

My System SpecsSystem Spec
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02 Oct 2011   #2

win7
 
 

help please
My System SpecsSystem Spec
02 Oct 2011   #3

Windows 7 Ultimate SP1 64-Bit
 
 

Have a look at this link: Error 38 - Error Code 0x26 Fix & Repair

On the basis it may be spyware or a virus, you might want to run a full scan in safe mode.

Malwarebytes is an excellent free scanner and you can download it here: http://www.malwarebytes.org/products/malwarebytes_free
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04 Oct 2011   #4

win7
 
 

that does not help, I dont have any malware/virus.
My System SpecsSystem Spec
04 Oct 2011   #5

Windows 7 Pro. 64/SP-1
 
 

Have you run a anti virus program and which one.
Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
MAM only checks for malware not a virus.
My System SpecsSystem Spec
06 Oct 2011   #6

win7
 
 

I told you my computer is virus free I have a good realtime set up and multiple on demand scanners which I have used and all is clean. This is a usb problem, driver related or something, I don't know what to change.
My System SpecsSystem Spec
06 Oct 2011   #7

Windows 7 Ultimate SP1 64-Bit
 
 

Have you checked in Device Manager to see what's going on there?

You haven't given us your computer specifications so I can't link you to the manufacturer, but have you considered checking for and updating your chipset drivers?
My System SpecsSystem Spec
06 Oct 2011   #8

win7
 
 

the error code 38 is showed in the device manager. "Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)"
My System SpecsSystem Spec
06 Oct 2011   #9

Windows 7 Ultimate SP1 64-Bit
 
 

Device Manager Error Codes

According to the above link, you need to go to the General Properties tab of the device and click Troubleshoot to start the troubleshooting wizard.
My System SpecsSystem Spec
06 Oct 2011   #10

win7
 
 

where is this tan I cannot find it. edit: troubleshooting recognized the errors but did not fix them.
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 the famous error 38





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