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Windows 7: the famous error 38

01 Oct 2011   #1
natostanco

win7
 
 
the famous error 38

I got this problem...any kind of usb device get this problem and I cannot access it. And when I unplug and replug a device already connected I get the same problem. Anyone experienced and solved this? thanks.


My System SpecsSystem Spec
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02 Oct 2011   #2
natostanco

win7
 
 

help please
My System SpecsSystem Spec
02 Oct 2011   #3
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Have a look at this link: Error 38 - Error Code 0x26 Fix & Repair

On the basis it may be spyware or a virus, you might want to run a full scan in safe mode.

Malwarebytes is an excellent free scanner and you can download it here: http://www.malwarebytes.org/products/malwarebytes_free
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04 Oct 2011   #4
natostanco

win7
 
 

that does not help, I dont have any malware/virus.
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04 Oct 2011   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Have you run a anti virus program and which one.
Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
MAM only checks for malware not a virus.
My System SpecsSystem Spec
06 Oct 2011   #6
natostanco

win7
 
 

I told you my computer is virus free I have a good realtime set up and multiple on demand scanners which I have used and all is clean. This is a usb problem, driver related or something, I don't know what to change.
My System SpecsSystem Spec
06 Oct 2011   #7
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Have you checked in Device Manager to see what's going on there?

You haven't given us your computer specifications so I can't link you to the manufacturer, but have you considered checking for and updating your chipset drivers?
My System SpecsSystem Spec
06 Oct 2011   #8
natostanco

win7
 
 

the error code 38 is showed in the device manager. "Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)"
My System SpecsSystem Spec
06 Oct 2011   #9
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Device Manager Error Codes

According to the above link, you need to go to the General Properties tab of the device and click Troubleshoot to start the troubleshooting wizard.
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06 Oct 2011   #10
natostanco

win7
 
 

where is this tan I cannot find it. edit: troubleshooting recognized the errors but did not fix them.
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 the famous error 38




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