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Windows 7 - No Display ! Please Help . |
10-05-2011
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#1 | | windows 7 Home Premium 64 Bit SP 1 |
No Display ! Please Help . I am trying to fix my friend's computer. The problem is it is not displaying anything ... even the motherboard screen, too !
As far as I know, the specs are ....
Motherboard - Asus (dont know more specifications)
Processor - AMD Athlon 64 bit
RAM - Kingston 4 GB
OS - Windows 7 Home Premium 32 bit
The age of the system is more or less 2 years.
My best guess is the motherboard is damaged . But how to be sure about it? And if not, how to get display back ?
Please help us . Thanks a lot in advance . | My System Specs | | System Manufacturer/Model Number Self Assembled OS windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 Motherboard Intel DH55TC Media Series Memory Corsair 2GB x2 Graphics Card Onboard Sound Card Onboard Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard iBall Mouse Logitech Case iBall Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Other Info Dell Studio 15" Laptop |
10-05-2011
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#2 | | Microsoft Windows 7 Home Premium 64-bit 7600 |
presumably the monitor is powered on , also check all the cables are in correctly and haven't come loose. | My System Specs | | System Manufacturer/Model Number Hewlett packard/p6512uk OS Microsoft Windows 7 Home Premium 64-bit 7600 CPU IIx4 amd athelon 635 processor Motherboard FOXCONN 2AA9 Memory 2x2gb Graphics Card ati radeon HD 5450 Sound Card (1) Realtek High Definition Audio (2) AMD High Definition Monitor(s) Displays samsung lcd tv 32" Screen Resolution 1360x 768 Keyboard wireless hp Mouse wireless Hp,optical PSU ? Cooling air! Hard Drives (1) WDC WD10 01FAES-60Z2A0 SATA Disk Device (2) Maxtor OneTouch USB Device (3) ST310003 33AS USB Device (4) WD My Book 1111 USB Device Internet Speed 1.10mb/s Other Info at last i got a decent off the shelf upgrade, haha i dont even know what a psu is,
UPDATE: of course now im a guru i know its a power supply unit! |
10-05-2011
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#3 | | |
Archie
Is it a desktop or laptop?
Are there any lights on the box (ie power, hd, etc)?
Have you tried reseting the BIOS by removing the power and holding the power button down for 1 minute? | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS WCP ONLY CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
10-05-2011
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#4 | | windows 7 Home Premium 64 Bit SP 1 |

Quote: Originally Posted by boohbah presumably the monitor is powered on , also check all the cables are in correctly and haven't come loose.  Julian, The monitor is powered on , the indicator is blinking . And all the cables are connected properly . It was the same situation at my friend's home . 
Quote: Originally Posted by zigzag3143 Archie
Is it a desktop or laptop?
Are there any lights on the box (ie power, hd, etc)?
Have you tried reseting the BIOS by removing the power and holding the power button down for 1 minute? Ken, it is a desktop. Lights ... in front of the case, there are two lights, one green and one red, and both are on. On the motherboard (asus M2N MX SE Plus, the same board I had previously) there is one green light, also powered on .
There is a reset button, I have tried it several times, but no result .
Is the red light to be on always ? | My System Specs | | System Manufacturer/Model Number Self Assembled OS windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 Motherboard Intel DH55TC Media Series Memory Corsair 2GB x2 Graphics Card Onboard Sound Card Onboard Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard iBall Mouse Logitech Case iBall Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Other Info Dell Studio 15" Laptop |
10-05-2011
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#5 | | windows 7 Home Premium 64 Bit SP 1 |
Here is a downloaded image of the board ... I have pointed the source of the red light 
It is plunged at the bottom most pin, and the on the cable it is written H.D.D LED .
Is it an important info to the issue ? | My System Specs | | System Manufacturer/Model Number Self Assembled OS windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 Motherboard Intel DH55TC Media Series Memory Corsair 2GB x2 Graphics Card Onboard Sound Card Onboard Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard iBall Mouse Logitech Case iBall Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Other Info Dell Studio 15" Laptop |
10-05-2011
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#6 | | Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
Archan, is there a spare monitor available? You could hookup the unit to that, if the problem persists you'll know it isn't the monitor. Second, swap the memory sticks around. Third run mem diags and hd diags. Fourth, can you get into the bios? If yes, try resetting to defaults. Finally, try booting from a Windows 7 install dvd (dont worry about activation etc. right now). | My System Specs | | System Manufacturer/Model Number Too many to describe... OS Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
10-05-2011
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#7 | | windows 7 Home Premium 64 Bit SP 1 |
Bill, I have tried the system on three different monitors ... on of my friends own, one is my old unused one, and on my working monitor .... it is the same all black everywhere
I removed both the ram sticks, cleaned those up and applied again, no result at all .
Unfortunately I cannot go for the last three advises you suggested, coz it is not displaying the motherboard screen, too !
I have applied the hard disk on my computer, it works very nice .
Should the board me replaced ? | My System Specs | | System Manufacturer/Model Number Self Assembled OS windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 Motherboard Intel DH55TC Media Series Memory Corsair 2GB x2 Graphics Card Onboard Sound Card Onboard Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard iBall Mouse Logitech Case iBall Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Other Info Dell Studio 15" Laptop |
10-05-2011
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#8 | | Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
Can you get to the video card? If yes, take it out. If that gives you a beep or some beeps, the video card could be the problem. If it doesnt, and you've ruled out the monitor, memory, hard disk, then yes time to look at the cpu and mobo. Are you sure the friend hasn't fiddled with CAS latency or something? | My System Specs | | System Manufacturer/Model Number Too many to describe... OS Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
10-05-2011
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#9 | | windows 7 Home Premium 64 Bit SP 1 |
Bill, there is no video card, just onboard graphics .
My friend is not a geek at all. She uses MS Word , Vlc, etc programs only . I am sure that she cannot make any major change in anything .
How should I check the CPU and motherboard ? And may I apply a graphics card to see if it changes anything ? | My System Specs | | System Manufacturer/Model Number Self Assembled OS windows 7 Home Premium 64 Bit SP 1 CPU Intel Core i3 Motherboard Intel DH55TC Media Series Memory Corsair 2GB x2 Graphics Card Onboard Sound Card Onboard Monitor(s) Displays LG Flatron E2040T Screen Resolution 1600x900 Keyboard iBall Mouse Logitech Case iBall Hard Drives Western Digital 1 TB
Seagate 500 GB Internet Speed BSNL Broadband Other Info Dell Studio 15" Laptop |
10-05-2011
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#10 | | Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 |
If theres a way to test the video card, good. Have you checked the PSU yet?
The CPU can only be tested on another PC, so you'll need to take it to a shop I think. But mobos break faster than CPUs so it could be something say a wireless card shorted on the mobo. | My System Specs | | System Manufacturer/Model Number Too many to describe... OS Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86 No Display ! Please Help . problems? All times are GMT -5. The time now is 09:22 AM. |  |